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  • GhostBed Mattress Overview

Table of Contents

GhostBed Mattress Guide

Ghostbed classic mattress overview, mattresses available from ghostbed.

GhostBed officially launched its first mattress-in-a-box model in 2015 in an effort to offer more convenience to customers looking to avoid mattress showrooms. Since then, the company has expanded to offer several mattress models, like its RV-sized model and the cooling GhostBed Luxe Mattress. Along with mattresses, GhostBed also sells bedding, bed frames and bases, and pillows in a variety of materials like faux down and memory foam.

As part of its environmental efforts, GhostBed uses vacuum-sealed packaging for its mattresses and pillows. The company says this packaging cuts down on both cardboard and emissions from delivery trucks. Because products are compressed, more of them can fit into a single freight truck, so fewer trucks are required for shipping. GhostBed products are also CertiPUR-US certified, which means they’re manufactured without harsh chemicals to prevent off-gassing of harmful emissions.

GhostBed Classic mattress

GhostBed Classic »

ghost beds ltd

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Fast Facts:

Contains CertiPUR-US certified foam

Mattresses are made in the U.S.

Comes with a 20-year warranty and a 101-night sleep trial

GhostBed’s main model is the GhostBed Classic, which is made from non-allergenic latex and memory foam. GhostBed adds cooling gel to the memory foam along with perforations in the latex layer to allow for airflow and heat transfer, which might appeal to hot sleepers. The GhostBed provides a medium-firm feel that could be suitable for side , back, and stomach sleepers .

The GhostBed Classic costs about $1,400 for a queen-size mattress. Its price is below average compared to other all-foam competitors. In our analysis of 340 mattresses, the average price of a foam model came out to $2,058 for a queen size.

GhostBed ranks the Classic at a 6.5 on the firmness scale, giving it a medium-firm feel. It contains latex , which is known for being supportive and springy, as well as memory foam, a material that excels at reducing motion transfer. This balance could appeal to a range of sleeper types.

The GhostBed Classic is 11 inches high and has three layers. On the bottom is the 7.5-inch foam core, which serves as the foundation for the mattress. On top of that is a 2-inch layer of gel memory foam, followed by 1.5 inches of latex, topped with a plush cover.

Motion Transfer

Mattresses that provide motion isolation help prevent you from being bothered or awoken by the movements of the sleeper next to you. The layer of latex provides bounce, while the slower-moving memory foam layer helps absorb movement. GhostBed states its construction minimizes motion transfer, but it is possible you could feel your partner moving around.

Edge Support

Unlike the hybrid GhostBed Flex and GhostBed 3D Matrix, the all-foam Classic mattress doesn’t have any coils for increased edge support. Though this doesn’t necessarily mean you’re going to roll off the bed, the edges of the Classic may not feel as sturdy as hybrid or innerspring mattresses.

Temperature

The GhostBed Classic contains layers of memory foam and latex, both of which are constructed with cooling features . Though memory foam is known for trapping heat, GhostBed infuses this layer with gel to transfer heat away from the body. Meanwhile, the latex layer is perforated for more airflow and cooler sleeping.

Pressure Relief 

The GhostBed Classic contains latex and memory foam for softness and pressure-relieving abilities. Those who experience pressure build-up and stiffness in the shoulders and hips might benefit from these materials. At the same time, the mattress’s thickest layer of high-density foam is designed to be firm enough to support your spine. GhostBed says this balance is a good fit for back, stomach, and side sleepers.

GhostBed Mattress Gallery

Split king GhostBed

How Much Does the GhostBed Mattress Cost?

The GhostBed Classic Mattress costs around $1,400 at full price for a queen. Based on our analysis of more than 300 mattresses, the average price for a hybrid mattress is $1,868, and the average price for a foam mattress is $2,058. GhostBed may offer special promotions – for example, free pillows with the purchase of a mattress – which can increase the overall value of your mattress.

What Is the GhostBed Mattress Made Of?

Measuring 11 inches thick, the GhostBed is built with three layers of foam. It’s different from most all-foam models because its top layer is made from latex foam, a ventilated material that adds responsiveness to the mattress. Underneath, a layer of memory foam offers sleepers deep contouring support. Since traditional foam is known for trapping heat, this proprietary material is infused with gel and has larger cells to dissipate heat. At its base, the GhostBed’s 7.5-inch support layer of high-density polyfoam contributes to the mattress’ durability.

Additionally, it has a plush cover that’s made from a blend of viscose and polyester to promote cooling.

Certifications:

CertiPUR-US

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In addition to its flagship GhostBed, the company also offers models with enhanced features like cooling and edge support. These include the all-foam GhostBed Luxe as well as the hybrid GhostBed Flex and GhostBed 3D Matrix. GhostBed mattresses can be purchased directly from the company online or from select brick-and-mortar retailers.

The GhostBed

Available mattress sizes:

California king

The GhostBed is 11 inches thick. This medium-firm mattress is constructed from three layers of foam. A polyester-blend cover envelops a top comfort layer, a 1.5-inch aerated latex foam layer that helps pull heat away from the body. A second layer of proprietary gel memory foam has large cells to improve air circulation. A high-density foam core helps properly align the spine.

GhostBed Flex

The GhostBed Flex is a hybrid mattress that is 13 inches thick and considered to have a medium firmness level. The main differentiator between this and the original GhostBed mattress is the support core of pocketed coils. The Flex also features two layers of gel memory foam for pressure relief, as well as a layer of Ghost Bounce foam designed to emulate the responsiveness of latex. By adding support coils, the mattress is said to provide some of the bounce-back feel found in innerspring mattresses .

GhostBed Luxe

The GhostBed Luxe is an all-foam mattress that’s 13 inches thick. Its cooling fabric, breathable fibers, and gel memory foam are designed to prevent body heat from getting trapped, thereby addressing a common complaint that foam mattresses are too hot. Its five layers of foam also include a 7.5-inch high-density foam core. It rates between a 5 and a 6 on a firmness scale, with a medium-soft feel, according to GhostBed.

GhostBed 3D Matrix

The GhostBed 3D Matrix Mattress is a 12-inch-thick hybrid mattress. The company says this mattress is softer than the original GhostBed, rating it a 4-5 for firmness. The 3D Matrix mattress features a cover designed to feel cool to the touch. The second layer, which GhostBed calls 3D matrix polymer, consists of a gel that also helps you stay cool at night. Additional layers include 2 inches of gel memory foam, a latex-like layer that promotes airflow, a layer of transition foam for added pressure relief, a set of individually wrapped support coils, and a high-density layer of foam for the base.

GhostBed Natural

The GhostBed Natural is a hybrid mattress made of natural or organic materials like cotton, wool, and latex, with a layer of coils for support. The latex and cotton used in the mattress are certified organic by the Global Organic Latex Standard and Global Organic Textile Standard, respectively. GhostBed describes the Natural as a 5.5 to a 6.5 on the firmness scale, providing a medium firmness potentially suitable for back, stomach, and side sleepers.

Venus Williams Legend Available mattress sizes:

The Venus Williams Legend mattress can come in an all-foam version with a medium feel or a hybrid version with a medium-soft feel. The Legend’s standout feature is its 2-inch-thick layer of mineral-infused gel memory foam – called the Venus FIT Layer – which is meant to improve blood flow and muscle recovery. The Legend mattress is geared toward those who live very active lifestyles, looking for deep, rejuvenating sleep.

GhostBed FAQ

GhostBed sells both foam and hybrid mattresses, each with its own unique construction, including the GhostBed Classic, the GhostBed Luxe, GhostBed Flex, and GhostBed 3D Matrix. Prices vary depending on the mattress and range from about $1,400 for a queen-size Classic to about $8,000 for an upgraded version of a queen-size 3D Matrix.

GhostBed also offers an RV-sized mattress, a luxury mattress containing eco-friendly materials called the GhostBed Natural, and an athlete-oriented mattress called the Legend, created in collaboration with Venus Williams. All GhostBed mattresses are CertiPUR-US certified and made in the U.S.

GhostBed mattresses can be purchased online directly from the manufacturer or in person at select retailers. When you purchase online, GhostBed offers white glove delivery as an add-on during checkout. Within one to two weeks of placing your order, a white glove delivery team will arrive at your home to unbox and set up your new mattress and remove your old one. The fee for white glove delivery is a flat rate of $279 and is non-refundable.

GhostBed Warranty: 20- or 25-year warranty

Nature's Sleep, maker of GhostBed mattresses, provides a 20-year warranty for the original GhostBed that covers defects. That includes lasting indentations that are deeper than 1 inch and not due to poor mattress support. It also covers cracking or splitting of the foam and latex.

For the first 10 years of the warranty, GhostBed will either repair or replace the mattress, not including handling and transportation. Starting in year 11, the company can choose to either repair the mattress for a handling fee or replace it at a prorated charge plus the cost of transportation. The prorated charge is 50% of the purchase price in year 11 and for every following year the prorated charge increases by 5%. Nature's Sleep covers the outer mattress cover for one year after purchase.

The GhostBed Luxe, GhostBed Flex, and GhostBed 3D Matrix mattresses have 25-year warranties with similar stipulations.

GhostBed Trial Period: 101-night sleep trial

GhostBed wants you to give the mattress a chance for at least 30 days, so it does not accept returns before this time. If you still don't want to keep the mattress, contact GhostBed directly on its website. Once you request a return, the company will follow up within three to four days. There's no need to roll the mattress back up or repackage it, as a team will come to your house to pick up the mattress.

You have up to 101 days to try the mattress, and after that point it is nonreturnable. This sleep trial is only valid if you purchase your new mattress directly from GhostBed. If you use Groupon or a voucher to buy a GhostBed mattress, sales are final and there is no sleep trial. And if you purchased a GhostBed through Amazon, Amazon's return policies and timelines are in place instead, which typically include a 30-day return window. Note GhostBed accepts one mattress return per household.

GhostBed says its mattresses expand as soon as you open them. However, many mattresses that ship compressed in a box can take several hours or even a day to reach their full dimensions. This is especially true for memory foam, bed-in-a-box mattresses.

GhostBed notes that you shouldn't leave a mattress in the original box for more than six months to make sure that it will decompress properly.

Many foam products that are compressed for shipping have a smell when opened. You may notice this “new mattress” smell with GhostBed mattresses, but it’s not harmful. The foams used in GhostBed mattresses are CertiPUR-US-certified to be low in volatile organic compounds so they won’t off-gas dangerous compounds.

GhostBed mattresses require a solid foundation or slatted bed base that will prevent sagging. You can use a traditional box spring or a box foundation. GhostBed’s box foundation looks like a traditional box spring, but it instead has a metal frame and slats, and it comes with a slip-on cloth cover.

GhostBed Coupons and Discount Codes

If you’re interested in purchasing the GhostBed mattress visit the GhostBed coupon page to find sales and discount codes you can use to save on your new mattress.

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  • 7 premium layers create a balanced, medium-plush feel that’s perfect for side sleepers
  • Soft, contouring gel memory foam cradles your shoulders, hips and other pressure points
  • Additional layers of our responsive Ghost Bounce foam and a high-density foam core provide the support your spine craves
  • Patent-pending technology keeps you cool, no matter which side you sleep on

Eliminate aches and pains:

Left side, right side or combo? The GhostBed Luxe’s top-most comfort layers let your hips and shoulders sink in slightly, while still providing support for your spine and lower back. Sayonara, back pain!

Keep your cool:

Wake up completely refreshed (and sweat-free), thanks to surface and core cooling that lasts all night.

Float off into dreamland:

Minimal motion transfer & beautifully balanced for that Goldilocks-style slumber—even for partners with different sleeping styles.

Side/Back Sleepers

Side sleepers and back sleepers who love the feeling of sleeping on a cloud

  • Couples who prefer low motion transfer throughout the night.
  • Those who want relief from neck, shoulder and hip pain.
  • Hot sleepers who want the best in cooling sleep technology.
  • Balanced, medium-plush feel that contours without leaving you overheated
  • Cool-to-the-touch Ghost Ice cover provides instant relief, while our patent-pending, heat-dispersing Ghost Ice layer keeps your temperature steady all night
  • Gel-infused memory foam absorbs body heat and wicks it away

Enjoy the chill

The fabric cover on the GhostBed Luxe features phase-change material—meaning it instantly reacts to your body heat, for a cool-to-the-touch sensation.

Wake up refreshed

Stay temperature-neutral long after you’ve fallen asleep, with our patented Ghost Ice layer that absorbs body heat and pulls it away from you all night long.

Keep the peace

  • 13" height; 7 layers of cooling and comfort
  • Cool-to-the-touch quilted cover combined with patented cooling technology
  • Contouring gel memory foam & Ghost Bounce foam for a "spring-like" feel
  • 7.5" high-density core for support & durability
  • Medium: Contours like you’re sleeping on a cloud

Wake up completely refreshed, thanks to surface and core cooling that lasts all night.

Enjoy luxurious, contouring comfort without sacrificing support.

Gel memory foam relieves pressure points and alleviates back pain.

Invest in support:

High-density base layer provides ideal support, durability and longevity.

  • 1 Twin XL Adjustable Base (37″ x 79″ x 14″)
  • 1 Queen Adjustable Base (58.5″ x 79″ x 14″)
  • 2 Twin XL Adjustable Bases (74″ x 79″ x 14″ total area)
  • 2 Wireless Remotes
  • 1 Wireless Remote
  • 4 USB Ports
  • 3-Piece Legs (12″ total height)
  • 1 Twin 14″ height foundation (38″ x 73″ x 14″)
  • 1 Twin XL 14″ height foundation (38″ x 79″ x 14″)
  • 1 Full 14″ height foundation (53″ x 73″ x 14″)
  • 1 Queen 14″ height foundation (59″ x 79″ x 14″)
  • 1 King 14″ height foundation (76″ x 79″ x 14″)
  • 1 Cal King 14″ height foundation (72″ x 83″ x 14″)
  • 2 Twin XL 14″ height foundations (76″ x 79″ x 14″)
  • Slip-on contemporary cover
  • Universal headboard brackets
  • Lifetime warranty on frame; 1-year warranty on fabric cover

1 Pillowcase; 1 Top Sheet; 1 Fitted Sheet

2 Pillowcases; 1 Top Sheet; 1 Fitted Sheet

2 Queen Pillowcases; 1 Top Sheet; 1 Fitted Sheet

2 Queen Pillowcases; 2 King Pillowcases; 1 Top Sheet; 1 Fitted Sheet

2 Queen Pillowcases; 2 King Pillowcases; 1 Top Sheet; 2 Fitted Sheets

10-Year Accidental Mattress Protection

Mulberry vs. Basic Mattress Coverage

Size: Queen Color: Blush

Experience luxury down to every little detail with the GhostBed Silk Pillowcase. Made with 100% Mulberry silk, the highest-quality silk known for its strength, beauty and hypoallergenic properties. Crafted with care and designed for durability.

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Relax in style with the GhostBed Adjustable Base, featuring full head and foot adjustability, whisper-quiet massage technology, under-bed LED lighting, USB ports, wireless remote control and more.

  • Exceptional quality at an affordable price
  • Infinite ergonomic positions, including zero gravity
  • 15 whisper-quiet massage modes
  • Under-bed LED lighting, four USB ports and 2 wireless remotes
  • Arrives pre-assembled - no tools needed

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Protect and support your mattress with the GhostBed All-in-One Foundation™, The World's Strongest Mattress Foundation™. The All-in-One functions as a foundation and box spring alternative, with no separate frame required.

  • 14" height, with a generous 12" under-bed storage
  • 100% metal construction holds up to 3,000 pounds
  • Includes luxe slip-on fabric cover in gray for a high-end look
  • Stronger than a store-bought, pre-assembled foundation
  • Super easy quick-snap assembly
  • Compatible with all GhostBed mattresses

What's included: 1 Pillow Case; 1 Top Sheet; 1 Fitted Sheet

What's included: 2 Pillow Cases; 1 Top Sheet; 1 Fitted Sheet

What's included: 2 Queen Pillow Cases; 1 Top Sheet; 1 Fitted Sheet

What's included: 2 Queen Pillow Cases; 2 King Pillowcases; 1 Top Sheet; 1 Fitted Sheet

What's included: 2 Queen Pillow Cases; 2 King Pillowcases; 1 Top Sheet; 2 Fitted Sheets

Fall asleep in comfort and luxury with our silky-soft GhostSheets. Wrinkle-resistant and lightweight, these breathable sheets are perfect for year-round use. And with the 2" GhostGrip band, they'll stay on securely all night long.

  • Sumptuously soft yet crisp for a comfortable feel
  • Crafted with premium, Supima cotton and TENCEL® fibers
  • Extremely durable Supima cotton withstands washings year after year
  • TENCEL® offers breathability plus bacteria and allergen resistance
  • Easy care: wash on cool or warm cycle and line dry

Protect your mattress with the GhostProtector, a waterproof and antimicrobial barrier designed to keep your mattress safe, dry and clean. Plus, the soft knit top won’t make noise as you move, unlike traditional plastic mattress protectors.

  • 2" GhostGrip elastic band encases your mattress for maximum stability
  • Super-soft knit top for quiet breathability
  • Waterproof barrier built to last with every wash
  • Antimicrobial technology

Experience instant cooling all night long, thanks to the GhostPillow ‐ Gel Memory Foam’s gel memory foam core. The GhostPillow’s ergonomic design also keeps your spine aligned and head supported, for a great night of sleep.

  • Patented phase-change material to keep you cool
  • Individually molded and aerated for continuous airflow
  • Zippered cover with our cool-to-the-touch GhostIce Fabric
  • Great for all sleeping styles, including back, side and stomach
  • Easy care: outer zippered cover is completely washable

Cozy up with the GhostPillow Faux Down, designed to match the comfort and luxury of a traditional down-filled pillow as it gently cradles and contours your head. Plus, it’s hypoallergenic and completely breathable, so you stay cool all night.

  • Microfiber gel fill gives you that huggable, squeezable feel you crave
  • Breathable cover made of 100% natural cotton
  • Perfect for back, side and stomach sleepers
  • Easy care: throw the entire pillow into a cool wash

Featuring a blend of memory foam and microfiber, the GhostPillow Shredded offers cooling and contouring support for your head and neck as you sleep. Plus, it’s completely customizable—add or remove fill to find the ideal balance for you.

  • Made with blend of shredded memory foam + microfiber
  • Breathable Ghost Ice cover neautralizes heat and keeps you cool
  • Soft breathable cover for maximum airflow

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Hi there - Marc here, Founder of GhostBed.

It's been a challenging couple of years, hasn't it? The way we work, shop and live have all changed in so many ways.

But what hasn't changed is our commitment to helping you get a great night of sleep. Even with the delivery delays that many companies (including us!) have faced, we're proud to say that most GhostBed orders still ship lightning-fast.

In fact, most customers get their order within 2-5 days !

Why wait 25+ days compared to the competition when you could be sleeping soundly by next week? Opt for White Glove Setup and we'll even handle all the heavy lifting.

Have Questions? Let's chat!

Award-Winning Comfort & Cooling for Side Sleepers

The coolest bed in the world™, reader's digest.

Best Cooling Mattress for Hot Sleepers (2023)

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Best Cooling Mattress for Side Sleepers (2023)

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Mattress Nerd

Best Cooling Mattress (2023)

Best Cooling Mattress for Couples (2023)

Best Affordable Luxury Mattress for Side Sleepers (2023)

Patented Cooling, Award-Winning Comfort

Cool from the very first touch.

Experience instant chill with the Ghost Ice cover, designed with phase-change material that absorbs heat upon contact.

Keep Your Cool, All Night Long

Tired of waking up hot at night? As you sleep, your body heat needs somewhere to go. Our patented Ghost Ice technology senses excess heat and pulls it away from you—so you stay fast asleep, instead of waking up sweating.

Incredible Pressure Relief

With 3” of gel memory foam within the top-most comfort layers, you'll get that soft, body-hugging pressure relief your body craves, without the typical heat retention.

Support Where You Need It Most

Underneath the Luxe's comfort layers you'll find 7.5” of durable & high-density base foam, designed to keep your spine aligned and evenly distribute your weight.

GhostBed Mattresses are Proudly Made in USA & Canada

Not only does that mean we ship faster than other mattress companies, but we've also got the best customer service in the biz.

How the GhostBed Luxe Feels...

Supportive, medium feel with a hint of softness—the ideal choice for side sleepers..

GhostBed Comfort Scale

Supportive, medium feel with a hint of softness.

Engineered for the coolest sleep, memory foam.

Memory foam is a dense material that contours your curves, softening as it reacts to your body heat. But while it’s super cozy, its density doesn't allow for much airflow.

The result? Clammy, sweaty sleep—especially when paired with high-thread-count bedding that can’t breathe.

Gel-Infused Memory Foam

To combat the heat, gel can be infused or “swirled” into memory foam. This does double-duty, creating pockets of air to help your mattress breathe while offering a naturally-cool sensation as you sleep.

2-Stage Cooling

For a truly cooler sleep, the Luxe goes a step further. 2-stage surface and core cooling give you that instant chill when you first lay down, layered with temperature regulation that lasts all night.

Memory foam is a dense material that contours your curves, softening as it reacts to your body heat. But while it’s super cozy, its density doesn’t allow for much airflow.

GhostBed Luxe

CertiPUR-US®® Certified

Free from harmful chemicals, so you and your family can sleep safely., meet the ghostbed luxe.

Marc here, founder & CEO of GhostBed. I'm a hot sleeper, so it was a no brainer for me to design a mattress with cooling features from head to toe. With its plush quilted top, you get a super-soft GhostHug—without sacrificing the support your body needs.

Love my Luxe!

“A perfect blend of firm and soft. It sleeps extremely cool. I'm a side sleeper with back problems and have had much less pain since purchasing.”

Finally fixed my problem of waking up sweaty

“The mattress is cold and stays cold without being unpleasant. The firmness is just perfect for a side sleeper. I'm cushioned without sinking in.”

100% worth it

“My husband and I are both side sleepers, and this bed has made a huge difference in how we feel when we wake up in the morning.”

GhostBed Luxe vs. Other Memory Foam Mattresses

We get it. You want to make sure you're getting the right mattress for you ‐ and that you won't get stuck with a bad mattress you can't return.

*Prices may not reflect current promos.

**Pricing and comparison via SleepCountry for TEMPUR-Pedic

All trademarks referred to are the property of their respective owners.

Prices & Sizing for The GhostBed Luxe

Price: $2,595 $1,298

Dimensions: 38" x 75" x 13" 76 lbs

Box Dimensions: 39″ x 23″ x 20″

Price: $2,895 $1,448

Dimensions: 38" x 80" x 13" 81 lbs

Price: $2,995 $1,498

Dimensions: 54" x 75" x 13" 100 lbs

Price: $3,095 $1,548

Dimensions: 60" x 80" x 13" 122 lbs

Price: $3,795 $1,898

Dimensions: 76" x 80" x 13" 150 lbs

Price: $3,815 $1,908

Dimensions: 72" x 84" x 13" 149 lbs

Price: $5,790 $2,895

Dimensions: 76" x 80" x 13" 162 lbs

Ask Us Anything

Our sleep experts are as exceptional as our mattresses. With more than two decades of expertise, we know mattresses. Each member of our customer service team is a Sleep Expert, with extensive knowledge about our mattresses, as well as which one will suit your body and lifestyle best.

From our patents and polymers to your pains and preferences, we've got answers for any questions you might have.

What People Are Saying About GhostBed Luxe

${ post.socialreviewtitle }, frequently asked questions, what makes it the coolest bed in the world.

The GhostBed Luxe is made using state-of-the-art, next-generation cooling technology. There are 2 stages of cooling that work together to keep you cool all night long:

  • Stage 1: You’ll feel instantly cool thanks to our Ghost Ice Fabric, featuring cooling properties woven directly into the yarn. This revolutionary fabric neutralizes your body heat to keep your sleeping surface cool and comfortable.
  • Stage 2: Directly below the cover is our Ghost Ice technology, designed to sense heat and adjust throughout the night. Typically, your natural body heat gets trapped within the layers of your mattress, leaving you hot and sweaty. Our cooling technology tempers this effect with phase-change material. As the night progresses, this material absorbs heat and prevents it from reaching the core of the mattress. The result? You sleep through the night and wake up cool and refreshed.

How does the GhostBed Luxe mattress feel?

On a scale of plush (1) to firm (10), the GhostBed Luxe is a balanced, medium (5-7) feel. With its 7 layers of comfort, you’ll stay cozy while still getting the support you need for terrific spinal health.

Do you offer a sleep trial?

Absolutely! A new mattress is a big change for your body, so it may take a night or two to get used to it. With our Comfort Guarantee, you'll get 101 nights to try it out risk-free!

Is the GhostBed Luxe good for back pain?

Definitely! The GhostBed Luxe provides a medium feel, with a full 7 layers of comfort. Its pressure-relieving gel memory foam and high-density foam core conform to your body, supporting your spine and alleviating pain throughout the night.

Tip : Add our adjustable base for even more relief from back pain! With your head and legs slightly elevated, your spine stays in perfect alignment for all-night comfort.

How many layers include cooling technology?

Is a soft or firm mattress better for shoulder/hip pain.

If you have shoulder or hip pain , we recommend shopping for a mattress that’s medium to plush. A medium mattress, like the GhostBed Luxe, features gel memory foam that contours to your body, instead of pressing against it. And with a high-density base layer as the foundation of the mattress, you still get ideal support and durability.

Keep in mind, however, that your sleeping position can affect your comfort as well.

Is a soft bed better for side sleepers?

Yes, we recommend a medium to soft (plush) mattress for side sleepers. When you’re on your side, you’re adding extra pressure on your shoulders and hips; if your mattress is too soft, these pressure points may sink in too far and throw your alignment out of whack. And if your mattress is too firm, it won’t adequately contour and shape to your body. A medium-plush mattress (like the GhostBed Luxe) is the ideal option; its gel memory foam layer contours your body, alleviating your pressure points while still providing adequate support.

Where is the GhostBed Luxe Made?

GhostBed mattresses are proudly made right here in the United States. Not only does this mean you get a high quality mattress, but you’ll get it lightning-fast from one of our many shipping locations throughout the country.

Occasionally, during times of high demand, your mattress might come from our manufacturing facility in Toronto or Montreal. (Hey, neighbor!)

I love this mattress!!

Hi Roy - Happy to hear that your GhostBed Luxe is the best mattress ever! Love hearing that and thanks for ordering - Marc

Our ten year old Tempurpedic mattress was continually too hot, so we began looking for a new mattress. Replacing with Tempurpedic or Sleep Number beds was expensive…$7K-$10K. We found GhostBed reviewed to sleep cooler and decided to try it as it was only $2K…but the guarantee was too good to pass up. We chose the option to have an installer come and remove the older mattress and put the GhostBed on the same platform that Tempurpedic used. It’s been over a month and we are very happy with our purchase. It sleeps cooler and is very comfortable.

Thanks for the great review Bruce! Love hearing that you are enjoying your new GhostBed Luxe Mattress and it keeps you nice and cool. You can get a very well designed/patented cooling mattress with the Luxe for a fraction of the price! Thanks for ordering - Marc

We are very, very impressed with the Ghostbed Luxe. I normally prefer a firmer mattress and my husband prefers softer, this is the perfect balance. I love the softer top layer. Great night's sleep, no more aches and pains. Highly recommend.

Thanks Martha for the review! So happy to hear you and your husband are loving your new Luxe mattress! Love hearing that you are not having anymore aches/pains - Marc

After years of back pain and many, MAY expensive mattresses. I am now 1 month of consecutive days waking up with no back pain. The only word I can think of is amazing.

Very comfortable mattress

Hi Dena - Thanks for the review! Happy to hear that you are enjoying your new GhostBed Luxe Mattress and it's very comfortable - Marc

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About Ghostbed

This profile has not been claimed by the company . See reviews below to learn more or submit your own review .

GhostBed’s cooling mattresses work well for every sleep position. The original GhostBed model is an affordable mixed-foam mattress. The Luxe offers heightened comfort and Medium firmness. The Flex is a hybrid model that offers the coolest sleep of the three mattresses. 101-day sleep trials let users take their time when making a decision.

Pros & Cons

  • Virtually silent
  • 20- or 25-year warranty
  • Good motion absorption
  • 30-night break-in required before return

Bottom Line

GhostBed’s line of three mattresses provides a medium to medium firm sleep with cooling technologies at a reasonable price. All sleeping positions are well accommodated.

GhostBed mattress construction and materials

The original GhostBed models are eleven inches thick, while the GhostBed Luxe and GhostBed Flex are thirteen inches. The GhostBed has 1.5 inches of aerated latex foam, two inches of gel memory foam, seven and a half inches of high-density foam, and a cover made of viscose and polyester. The GhostBed Luxe has a “Ghost Hug” topper to keep sleepers cool, an inch of gel memory foam, two layers of phase-change material, gel memory foam, a bounce layer and a thick base of high-density memory foam. The GhostBed Flex is a hybrid mattress with a cooling cover, several layers of memory foam and a layer of reinforced support coils.

ghostbed mattress

GhostBed mattress comfort

GhostBed prides itself on providing one of the coolest sleeps around. Cooling materials used in all three mattresses help even hot sleepers feel cool during the night. The GhostBed and GhostBed Flex are a Medium Firm, or 6, on the traditional mattress firmness scale. The GhostBed Luxe is a 5 or Medium. The original GhostBed is notable for its conforming memory foam with some added responsiveness from latex. The Luxe has the highest conforming ability and is great for those with aches and pains. The Flex is the most cooling option.

  • Firmness: The original GhostBed and GhostBed Flex are classified as Medium Firm. The GhostBed Luxe is Medium on the firmness scale.
  • Sleeping position: The GhostBed Luxe is the most accommodating model. It sleeps most weights in any position. The GhostBed and GhostBed Flex sleep most weights and positions well, but lighter weights sleeping on their stomachs might not sleep as comfortably.
  • Motion transfer: All three models from GhostBed do a great job absorbing motion on the mattress.
  • Edge support: The GhostBed and GhostBed Luxe have good edge support, although you can still expect some sinkage when sitting on the edge of the bed. The GhostBed Flex, like other hybrid models, has very good edge support.
  • Sleeping hot: The GhostBed Flex is the best choice for hot sleepers, but the GhostBed and GhostBed Luxe also allow for cool sleep.

GhostBed mattress prices

The GhostBed has a low cost when compared to mattresses with similar construction and materials. The GhostBed Luxe, as the name implies, is a bit pricier but offers some premium components that are worth the higher price tag. The GhostBed Flex is fairly priced when compared to other hybrid mattresses.

Are GhostBed mattresses good?

All three GhostBed mattress models are good. Each offers a cooling night sleep with a high level of comfort at a fair price. The GhostBed Luxe is a good choice for those with aches and pains. The Flex is a great hybrid choice and has the coolest sleep. The original model’s mix of memory foam and latex creates a comfortable sleep at an affordable price.

ConsumerAffairs has collected 104 reviews and 263 ratings.

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Reviewed Aug. 18, 2023

This is the worst mattress topper I have ever bought. It smells horrible and the foam looks and feels extremely cheap. It feels like the car wash foam from the dollar store. I tried to return it and the customer service was horrible. They told me that the topper was not returnable because it was a personal item which is ridiculous because a mattress is also a personal item but they give a "30 day trail" for it. I'm sure they'll find a shady way to deny it though.

When I bought the topper, nothing on the return policy stated it was non-returnable. When I called, they were rude and told me it was non-returnable. I told them no one ever told me when I bought it. They told me I should of done my research before buying it. They said it stated on the frequently asked questions that it was non-returnable. I said, well I didn't see it. How do you suppose to try it before buying the topper? They can just send you garbage and force you to keep it because you can't return it. Be aware before you buy. The topper is garbage and the customer service is trash. I recommend not to buy from this company. The ones from Walmart are even better

Reviewed Aug. 6, 2023

Love the quality of the mattress, bed frame, and sheets. The bed frame itself was vey easy to put together which I really liked since I live alone. Because the mattress so wonderful, my back pain has gone away. I am a back and side sleeper and love it for both positions. :)

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Reviewed May 15, 2023

Bought the topper. Completely defective. Doesn’t work as advertised. Unusable. Tried to get my money back and the company won’t do it. Look them up with the Better business bureau. DO NOT BUY. There are plenty of online bed companies that are legit. This is not one of them.

Reviewed May 13, 2023

I purchased a Ghostbed mattress cover for my King Size bed. The Ghostbed website said the cover provided cooling. Upon receipt of the box I opened it and removed the mattress cover to look at it. I immediately realized that it was essentially the same as the cover that I am replacing. I placed the cover back in the box and chatted with a service representative regarding a return. The representative informed me that it the box was opened that the mattress cover was not returnable! DO YOURSELF A FAVOR AND DO NOT PURCHASE ANY PRODUCTS FROM THIS COMPANY!

Reviewed April 12, 2023

I purchased this mattress less than a year ago and it has been the worst sleep I have ever gotten to the point where I think there has been permanent damage done to my lower back. The mattress is already dipping in the spots where we sleep and the edges are bulging so badly it doesn't sit flush with the wall. I emailed the company with my concerns and was told that since I was past the 101 night trial that there was nothing they could do. I was also asked if I wanted to buy a mattress topper from them or told to try flipping the mattress even though it's not something they advise. Pretty much told me I was SOL and to deal with the pain and poorly built mattress even though I spent $1,857 on it, which is more than many of its competitors. Do yourself a favor and buy literally anything else!

Reviewed April 11, 2023

I bought this mattress in 2019. In the last year, the top of the mattress is form balls of fluff which wind titling in rice size kernels and are just has hard. It is not possible to sleep on these hard hard kernels. I have sent photos three times to [email protected] without success. I plan to elevate this to the Office of Consumer Affairs and or Attorney General's Office.

Reviewed March 6, 2023

I purchased their mattress and when I looked at the shipping, I noticed they were sending the wrong mattress. Their mistake. I tried to cancel. They refused. Charged me a restocking fee and shipping.

Reviewed Feb. 27, 2023

Terrible mattress -terrible customer service. After inquiring about the mattress via chat, they called me constantly until I purchased a mattress at over $2000. Very aggressive sales pitch. The mattress was poorly made and very soft. They would not honor their refund policy apparently because I mentioned that other sites have the mattress for MUCH lower prices. I followed the rules and filled out a return form like I was instructed to do. They kept telling me that the returns department will determine the "next steps" and the amount of my refund. Well, I never received my money- I had to have my CC company withhold the payment to them.

Reviewed Feb. 15, 2023

I bought a GhostBed Luxe package with the 101-day "money back" guarantee.

A. The bed is terrible and amounts to a torture device. DO NOT listen to Consumer Reports.

B. The customer service is absolutely terrible. They will at first refuse to return the bed, try to get you to change your mind, ask you to fill out multiple requests despite saying the return is valid solely by e-mail or phone request. Then they will refuse to honor their warranty for the full price of the bed.

Reviewed Feb. 8, 2023

Be aware that this company misleads the public about their products. My salesperson (Jael) shipped me a $300 bed frame instead of the adjustable $900 frame. The company then informs me that there is no returns unless you pay a restocking fee. I was never told this was a FINAL sale until after I received the order. No customer service. Fraudulent company.

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Our advice is expert-vetted and based on independent research, analysis and hands-on testing from our team of Certified Sleep Coaches. If you buy through our links, we may get a commission. How we test mattresses

GhostBed Mattress Review: 3 Types of Foam for a Comfy, Blended Feel

The GhostBed Classic is one of the few bed-in-a-box mattresses that uses synthetic latex foam for that breathable and supportive feel without a marked-up price tag.

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The layers you'd see if you peeled back the cover on the GhostBed mattress.

Testing the edge support on the Original GhostBed mattress

ghostbed-mattress-review-logo-2.jpg

GhostBed Classic mattress

Score breakdown.

  • Has a blended foam feel that I think most people will enjoy
  • Designed with synthetic latex foam which is more breathable than other foams
  • Medium firmness level suits most sleeping positions
  • Not supportive enough for people over 230 pounds in the long run
  • Not idea for people who want a particularly soft or firm bed

Product details

  • Type Memory foam hybrid mattress
  • Firmness 5 or medium
  • Trial 101 nights
  • Warranty 25-year limited warranty

Horror movies and stories have taught us to avoid ghosts, but the GhostBed Classic mattress isn't something to run away from. It's a mattress that, unlike popular bed-in-a-box brands like Casper and Nectar, utilizes three different types of foams to achieve a more one-of-a-kind feel. GhostBed is owned by the reputable Nature's Sleep bedding company and has even partnered with tennis icon Venus Williams for a product collection. The company offers several different mattresses including its cooling option  GhostBed Luxe , but this review will focus on the GhostBed Classic mattress. I'll reveal my verdict on everything from firmness, feel, price, the types of sleeping positions it's best for and more below! Continue on to learn everything you need to know about the GhostBed Classic mattress.  

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First impressions 

I'm a big fan of anything spooky and scary, so of course GhostBed partly sold me on the cute ghost showcased on the end of the bed in its logo. Aside from that, I am a fan of the mattress and the fact they include a thin latex foam layer in the comfort layer. I really love latex foam for a number of reasons, namely the bounce and responsiveness it can add to a mattress. Paired with that memory foam center layer, it creates a more unique feel in the GhostBed Classic than the standard foam mattress, combining the best qualities of each foam. 

Straight out of the box, it does have a noticeable chemical-y smell and that's because of the synthetic foams used and the compression process. However, it will go away -- don't worry. A lot of bed-in-a-box mattresses emit this odor when you unbox them, with the exception of natural and organic mattresses.

When judging firmness, I try to gauge how much I'm sinking into the mattress, how much pressure relief I'm getting, and how supported my back feels. Is it sagging into the bed or in a straight line? For the GhostBed Classic mattress, I think it offers a little of both. 

That memory foam promotes a contouring feel around your curves but it doesn't feel difficult to switch positions on. It also gives ample support to my spine when I'm sleeping on my back or stomach. As a result, I'd rate the firmness around a medium, or a 5 out of 10, with 10 being the firmest. It's right at that sweet spot for firmness profiles that are accommodating for a lot of different sleeping positions. 

The GhostBed Classic mattress is entirely made from foam and it's about 11 inches thick. As I mentioned above, this bed utilizes three different foams, including synthetic latex foam. Synthetic latex foam has similar characteristics to the natural and organic form of latex, but without the steep price tag. Though, it isn't eco-friendly.  

Here's a rundown of the three foam layers in the GhostBed Classic mattress:

  • First is 7.5 inches of a dense polyurethane foam which acts as the main support layer. 
  • The center has 2 inches of gel memory foam which is better at regulating temperature than the typical memory foam.
  • The comfort layer is 1.5 inches of GhostBed's latex foam. It's perforated across the surface, which lets air pass through, making it more breathable than most other foams like poly or memory foam.  

The cover on the GhostBed Classic mattress is made with polyester and viscose, and I must warn you it's not machine washable. So, even though you can take the cover off, I don't recommend you throw it in the washing machine. If you do, don't say I didn't warn you when you try to fit it back on. 

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The three major foams typically used in mattresses are poly foam, memory foam, and poly foam. Most mattresses don't use all three, but the GhostBed Classic is different. I feel the support and sponginess of the latex foam, but it doesn't bounce like the typical latex foam bed. That's because I can also feel the slow-moving, contouring feel of the memory foam poking out underneath the latex foam. That makes it more neutral-feeling like poly foam, resulting in a blended foam feel overall. 

If you're someone who hates the feel of a memory foam mattress because it can give you that "sinking" feel, you'll probably be really pleased with the GhostBed Classic mattress. It's pressure-relieving, but you aren't going to become nestled into a memory foam cocoon. 

Motion isolation

This mattress does a great job at deadening movement, even though it contains that latex foam top layer. There are no springs and memory foam is second-to-none at isolating movement throughout a mattress. This is a feature to take into consideration if you share a mattress with somebody.  

Edge support

When you find yourself near the edge of a mattress at night, you don't want to suddenly feel the sensation of falling off -- or worse, actually topple off. This happens if the sides give easily and don't offer proper support. Foam bed-in-a-box mattresses generally have average edge support, and the same goes for the GhostBed Classic. It didn't blow me away, but it also shouldn't be bad enough that you won't be comfortable on the edge. 

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Temperature

The GhostBed Classic mattress isn't going to sleep cold, but it is better at regulating temperature than other foam mattresses on the market, like the Casper and the Layla mattress . That gel memory foam helps prevent the bed from retaining heat, and the latex foam lets air pass through the entire layer. I didn't sleep hot when testing out the GhostBed Classic mattress, and I think most people will have that same sentiment. 

Who is it best for?

Considering the bed's all-foam construction and medium or 5 firmness level, here are the types of people I'd recommend this GhostBed mattress to. 

Mattresses in the center of the firmness scale offer ample pressure relief and support to side, back, stomach and combination sleepers. This makes the GhostBed Classic ideal for just about everyone, sleep position wise. 

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Foam mattresses aren't as supportive or durable as hybrid mattresses, so I would mostly recommend this bed to people under 230 pounds, unless you plan on keeping it in a guest bedroom. I don't think you'll get the right back support over time, especially if you sleep on your back or stomach. Check out the GhostBed Flex mattress or our best list for the best hybrid mattresses . 

GhostBed mattress pricing

Latex foam is usually decently expensive, but this GhostBed mattress is synthetic and will be a little nicer on your wallet. It's in the range of your average bed-in-a-box prices, on par with brands like Nectar and Casper. A queen size will retail around $1,295 but you can find the brand running promos pretty often. In honor of Cyber Monday , GhostBed is offering up to 50% off its mattresses. 

Warranty, shipping and trial 

If you've never purchased a mattress online before, you should know that it looks a lot different than purchasing in-store. It'll be delivered to your door (typically for free), rolled up inside of a box. Not a mattress-size box, but a box the size of a set of golf clubs. After you unbox it, it will slowly expand to its full size.

With the GhostBed Classic mattress, you'll have 101 nights to try out your mattress and figure out if you want to keep it. If you do, you'll be backed by a 20-year warranty. If you want to return it, reach out to customer service and they'll walk you through the rest of the process. 

Final verdict 

In a virtual sea of online mattresses, the GhostBed Classic finds a way to stand out from the rest of the competition even though it's a fairly simple foam mattress. Its use of all three types of comfy foam give it a more unique feel that combines the best of all worlds:  it's supportive and pressure-relieving, but not difficult to switch positions in. Here's why I say you should or shouldn't pull the trigger on GhostBed.

You might like it if:

  • You want a moderate firmness level that isn't soft or firm, but right in the middle
  • You don't like the feel of memory foam and want something different 
  • You weigh under 230 pounds
  • You sleep on your side, back, stomach, or a little of each

You might not like it if:

  • You want an ultra budget mattress
  • You weigh over 230 pounds
  • You want a more supportive bed with coils
  • You want a mattress that's either very soft or very firm

Mattress Buying Guides

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GHOST BEDS LTD 3FT SINGLE GUEST DIVAN BED 3 IN 1 WITH MATTRESS + 20" Matching Headboard (Purple)

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GHOST BEDS LTD 3FT SINGLE GUEST DIVAN BED 3 IN 1 WITH MATTRESS + 20" Matching Headboard (Purple)

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About this item

  • 2 x Luxury sprung mattresses
  • 20" Matching Headboard
  • Legs Included
  • Can be used as 2 separate beds or pushed together and used as 1 full bed
  • Under bed sits on some castors so it can be wheeled out easily
  • Made in the UK

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Product Description

single guest divan bed

By Ghost Beds

3ft single guest divan bed 3 in 1 with mattress.

Pictured: Black

The Perfect Addition to complete your Home

Contemporary Luxury Velvet Divan Bed Set with Headboard and Mattress. Sleep like never before with our Luxury mattress. Constructed around a 13.5G highly durable spring unit with sumptuous layers of high quality filling. With a quilted and knitted padded border you will find it very difficult getting up in the morning after sleeping in such comfort and luxury. The Divan Base is constructed right here in the UK by our expert Craftsmen using the finest Pine. Upholstered in a heavy weight Velvet Fabric that oozes luxury.Complimented with a Stunning Headboard to set this bed off and create a centrepiece in your bedroom. We are the UKs largest manufacturer and retailer of Divan Beds and Mattresses.

Although new to Amazon we have 30 years experience in manufacturing these beautiful iconic beds.What you see in our photos is what you get, from the solid divan base to the beautifully crafted Headboard to the luxury hand crafted mattress.

We use thick high quality timber and raw materials as opposed to many other manufacturers. All our beds are a standard 14 Inch height. Including non draw beds which is unheard of in the industry as most of our competitors provide 12 inch height beds which means the durability and sturdiness is very low compared to ours. Includes: Luxury Mattress and Luxury Headboard

single guest divan bed

Available in Black, Cream, Purple, Red, Silver

guest divan bed

How is the Divan Base fitted together?

The base comes with U clips that attach both halves of the base together. Please note sizes 2ft6 and 3ft come as a single piece and are not split bases.

What is the firmness of the mattress?

The mattress has a medium firmness.

What is the size of the headboard?

The headboard is 20" in height.

single guest divan bed

20" Luxury Headboard

With a modern design and finished in a luxurious plush velvet

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GHOST BEDS LTD

Company number 12603414

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NAME GHOST BEDS LTD

COMPANY NUMBER 12603414

COMPANY TYPE Private limited with Share Capital

BUSINESS ACTIVITY (SIC) 47190 - Other retail sale in non-specialised stores

INCORPORATION DATE 14/05/2020 (3 years and 6 months old)

WEBSITE N/A

CONFIRMATION STATEMENT MADE UP TO 13/05/2023

ACCOUNTS MADE UP TO 31/05/2022

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PREVIOUS NAMES This company does not have any previous names.

Previous Names

Rapyal Business Park Dewsbury Road CLECKHEATON BD19 5BT

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Other retail sale in non-specialised stores (47190)

Automotive Repair & Maintenance Automotive Wholesale Retail Retail Trade

GHOST BEDS LTD is a Private limited company (Ltd.) company based in RAPYAL BUSINESS PARK DEWSBURY ROAD, United Kingdom, which employs 2 people. The company started trading on 14 May 2020. The company registration number is 12603414, It’s main line of business activity is Other retail sale in non-specialised stores, and the company is listed as Active. According to the latest confirmation statements submitted on the 2021-05-31, there are currently 2 directors.

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RAPYAL BUSINESS PARK DEWSBURY ROAD , BD19 5BT , WEST YORKSHIRE , United Kingdom

United Kingdom

Financial statements of GHOST BEDS LTD

According to GHOST BEDS LTD latest financial report submitted on 2021-05-31, the company has a Total-Assets of £37,002.00 , Working-Capital of -£8,918.00 while the Total-Liabilities is £25,686.00 . Compared with the previous year, the company reported a Total-Assets increase of 0.0% , which is an equivalent of 0 . At the same time, the Working-Capital went down by 0.0% , or by 0 .

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GHOST BEDS LTD Directors and key executives

GHOST BEDS LTD currently employs 2 people. In order to view contact information, including emails and phone numbers for all the employees working at GHOST BEDS LTD and to export them in XL or to your existing CRM, you can subscribe to our platform here .

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GHOST BEDS LTD Shareholders

There are currently 1 people with significant control at GHOST BEDS LTD . One of of major shareholders of GHOST BEDS LTD is SHAMAS HUSSAIN , which owns 1 ORDINARY shares, with a total value of 1 GBP .

GHOST BEDS LTD competitors:

Top 5 similar companies of GHOST BEDS LTD are B&Q LIMITED , HARRODS LIMITED , POUNDSTRETCHER LIMITED , BOOTS UK LIMITED , GYMSHARK LTD . View and export all the competitor list of GHOST BEDS LTD by upgrading your account here .

B&Q LIMITED

Harrods limited, poundstretcher limited, boots uk limited, gymshark ltd, ghost beds ltd news & activities:.

GHOST BEDS LTD number of employees has decreased by % compared with previous year and now represents a total number of 2.

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Where is ghost beds ltd registered office.

GHOST BEDS LTD is located at RAPYAL BUSINESS PARK DEWSBURY ROAD, United Kingdom.

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According to the latest account statement, there are currently 2 of employees working for GHOST BEDS LTD.

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WORST CUSTOMER SERVICE EVER!

I contacted Ghostbed to see if they could help with a warranty issue I am having with the flame-retardant detaching from the foam part of the mattress. The customer service person claimed I removed the cover because how else would I have known it was detached and that it void my warranty? I told them I did not remove it because I could feel it through the cover. They then said I needed to supply this laundry list of photos and the order number. Then I asked them if they could find my order because I had purchased it 6-7 years ago via their website and no longer had it. Shockingly, they just so happened to be unable to locate my order at all when using my delivery address, name, phone number, and various emails I gave them. Then the customer service person said, "Well, I am sorry; there is nothing we can do, but we are currently having some great deals right now for a new mattress." Like, are you kidding me? I told them, why in the world would I order from a company that has such awful customer service and can't even locate their own customers orders? Then they tried to say, "Well, maybe you didn't order from our website." Unbelievable. They were implying I was either lying about all of it or had no clue where I bought my bed from. For the record, it was 100% purchased from the Ghostbed website. Do yourself a favor and do not order from this company; there are better companies out there that are also made in the USA and who actually care about their customers.

Date of experience : 03 November 2023

Our 2022 Transparency Report has landed

Worst company ever.

Worst company ever, the massage is nothing more then an annoying loud rumbling. The mattress luxe is god awful no support you sink in it. Wake up in pain every day! They wouldn’t take it back in the trial period, they said that they couldn’t take it back because I had buyers remorse! I didn’t have buyers remorse I had stupidity remorse for trusting this company and it’s fake reviews! There should be a class action against this company, I also bought the universal bed brackets for the headboard they didn’t fit or work at all.

Date of experience : 16 February 2023

The Most Un-Customer-Centric Company Ever

A few days after assembling my new Ghostbed, I received an email from Sam's Club advertising Ghostbed merchandise for HALF of Ghostbed's alleged 50%-off sale. When I spoke to a CSR at GB about this discrepancy, she reflexively responded, "We don't price match." When I pointed to the company's 101-night money-back guarantee, I was told that since I had already complained about the price, the guarantee was void. When I spoke with a supervisor, he was even more adamant. I don't even know how a company like this could remain in business.

Date of experience : 01 May 2023

DO NOT BUY. This was by far the worst Mattress I have ever slept on. I hated it, my wife hated it, Mom and Niece who dog sit for us hated it. What ghost bed does not tell you is that the 101 guarantee is only for the Mattress, you have to keep and pay for the Foundation and anything else you bought from them. When I tried to return, they insisted that I must try their foam topper worth $500 that they will send for free. This made the bed even worse, it was a total insult to us. When they finally agreed to give me my money back, they recommend a Donation service. This service was easiest for me since they came to my house to get it. When talking to the driver, he informed me that they pick up 10-15 mattresses a week in a 200 mile radius and that Ghost bed is a huge scam. I reviewed on the Ghost Bed Website, but magically it did not appear there. in fact, there is not a single bad review on that site, so I guess they are filtering.

Date of experience : 23 August 2023

This has been a true nightmare dealing…

This has been a true nightmare dealing with this company. Never took the topper out of box but open the tape on box and they are using this as a reason to not accept the return. On top of that, they will not supply you with an address to send the return to. It can not be found anywhere online. If I was you I would be very careful dealing with this company. There has been a consumer investigation on CBS. And trust me, I have had the same experience as the other person

Date of experience : 01 June 2023

Issue resolved

Their pricing is all over the place. They offer 50% off but the next day they raise the regular price. You can talk to 3 different reps and get three different prices. I wanted to substitute Venus mattresses instead of the Luxe. There is 200 difference between the 2. But for some reason they wanted 1500 extra for the package. get it together guys. Well I'm please to report that after talking to the right person at Ghostbed my issues were resolved. Talked to an excellent rep Johnathon who took care of the pricing issues. I then ordered our new bed from him.

Date of experience : 11 March 2023

Can't return anything with them 101 night not.

Can't return anything with them. Had it less then a week came in broken and damaged what a joke over 3000 down the drain, needless to say I'm going to the lawyer's office to ask for guidance because this is excessive? P.S If you had anything like my experiences please report it too reportfraud,gov

Date of experience : 26 February 2023

Don't buy anything from this company

Don't buy anything from this company. You won't find this even in the fine print, but if you want to return anything like the topper, pillows, and so on--unused and unopened--they charge a freight charge and a 15% restocking fee. It's $75.00 to return a 200 topper, plus 15% restocking, or you can pay for your shipping, which is about 90.00+ depending on where you live to ship to Florida. You won't find this anywhere on the website during your purchase. According to the customer service, it is in the terms and conditions. When you call a company, and the customer service rep starts her sentence with, "First off...," you should know you are in trouble and dealing with a different business.

Date of experience : 10 April 2023

Worst company ever. Fake review websites,impossible to return for refund, they deduct any discounts for other items you bought. Refund not allowed if you inquire about costco. Feel ripped off for a very hard mattress. Would sue if I had the ability to go up against a lawyered up unscrupulous company.

Date of experience : 29 May 2022

SCAM! It took almost two months to get the piece of crap. The poorly made mattress has a horrible chemical smell that doesn’t go away. When we tried to return per their “Satisfaction Guaranteed” policy and were told they don’t refund purchases because it’s a “personal item”. Unbelievable! Please don’t be a victim!

Date of experience : 19 November 2021

I ordered a mattress topper nearly two…

I ordered a mattress topper nearly two months ago. Their “made in America” product has been delayed because according to them “the demand is so high”. Every time I’ve contacted them they respond and say the tracking number will be provided “later today”. It appears to be a pyramid scheme where they use new customer money to try and supply previous orders. Avoid!!

Date of experience : 21 October 2021

Avoid this company!!!

Bought a mattress topper that was defective. Tried to return it because it’s unusable and they wouldn’t give me a refund. Complete scam. Avoid them at all costs, not a real business. Look them up with the better business bureau they’re complete garbage.

Date of experience : 06 May 2023

Terrible company

Terrible company, very scummy, drags they’re feet and does everything they can to get out of refunding your money if you don’t like they’re mattress at the end of the trial. Will make you pay shipping out of your own pocket on any promotional items they decided to send you or bill you full retail

Date of experience : 25 January 2022

Be careful when you order from Ghost…

Be careful when you order from Ghost Bed. They say hassle free returns but they charge you a 15% restocking fee plus cost of shipping. I ordered King size sheets but pillow cases are so small my pillow sticks out of the end. Customer service was rude. I do NOT recommend.

Date of experience : 08 May 2023

I am very disappointed in this Company

I am very disappointed in this company. I spoke to an Agent over 6 times pertaining to my order and stated what i was looking for. The Manager claims I never stated a particular mattress when I know I told the salesperson what I wanted and needed. Now they are stating I can not return the mattress which just came 2 days ago. I am very upset that I didn't see all of these complaints about this company and their unprofessional Customer Service. I will NEVER refer them to anyone.... 2 of my coworkers and 1 of my family members asked about this company. It is DEFINITELY A NO to purchase anything from this company whether it cost $1.00 or more. Terrible....

Date of experience : 06 June 2023

This is a terrible pillow

This is a terrible pillow. We have been pillow searching for some time and this is one of the most uncomfortable pillows we have tried. It is very hard and does not give at all so your neck is at a very uncomfortable angle. After using the pillow for a month, I began experiencing terrible neck stiffness and pain. I switched pillows and it subsided. Unfortunately, when the pillows were shipped we were traveling so we missed out on the 100 day trial period and are unable to return the pillows. I hope the dogs at our local shelter find them more comfortable!

Date of experience : 18 November 2022

Ordered a ghostbed mattress topper in…

Ordered a ghostbed mattress topper in August 2021…several “it’ll ship in ~2 weeks” statements later, the thing finally arrived in late October…it’s supposed to be 3” thick and it’s only 2” thick. It’s so soft it basically does nothing whatsoever, and it off-gasses so much you can’t get near it. Totally worthless product. They denied a return because it was opened, but it’s impossible to know if it’s torn or too thin, etc. without opening it and letting it expand. They hide behind a blanket statement that the mattress industry has a 1” variance tolerance. Yeah, but 1” out of 10” or more is not a big deal; 1” out of 3” is 30% thinner than advertised. What a lousy company.

I ordered the split king.

I ordered the split king.. i had a problem with the one matress so they sent out another. The only real complaint i have is the matresses do not stay together difficult to sleep of your used to a king and theres a gao in the middle. I called them to complain and they said put anti slip stuff under the matress does not work they still come apart.

Date of experience : 17 January 2023

Awful pillows

Awful pillows. I’ve tried both the memory foam and faux down pillows and both became completely flat after about a month, to the point where it causes neck pain to use them. Their customer service is just as awful. They don’t seem to even read your messages before sending out a generic response, and that’s if you’re lucky enough to get a response at all. Don’t waste your money on these low quality products.

Date of experience : 01 November 2022

TERRIBLE PRODUCT & COMPANY

TERRIBLE PRODUCT & COMPANY. I wished that I had done more research as I got totally sucked in with the glowing reviews about the ghostbed faux down pillow being a great choice for side sleepers. It isn’t. I cannot imagine this pillow would be a supportive pillow for any head & neck in any sleeping position. It is the most inferior product with absolutely the worst customer service I have ever encountered. The product came late, delivered to the wrong address and the pillow was so devoid of any filling, it was almost laughable. Returns are done at your own expense and despite saying that it was made in Canada, the pillow arrived & was returnable to Florida. Customer service is equally lacking in care and good luck getting any resolution. Take your business elsewhere.

Date of experience : 01 February 2023

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IMAGES

  1. Why GhostBed? Over 500,000 Happy Customers

    ghost beds ltd

  2. GhostBed Split King Mattress & Adjustable Bed Set & GhostBed®

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  3. Shop GhostBed: Luxury Cooling Mattresses & Bedding & GhostBed® Canada

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  4. Ghostbed Enters Smart Bed Segment

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  5. The GhostBed is on sale from just $452, but are cheap mattresses worth

    ghost beds ltd

  6. Ghostbed Mattress Reviews

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COMMENTS

  1. Shop GhostBed: Luxury Cooling Mattresses & Bedding

    222000 Minutes 000000 Seconds Black Friday Sale! 50% Off Everything! GhostBed Mattresses are Proudly Made in USA & Canada Not only does that mean we ship faster than other mattress companies, but we've also got the best customer service in the biz. Award-Winning Cooling, Comfort & Affordable Luxury

  2. About GhostBed: 20+ Years of Patented Sleep Technology

    About GhostBed: 20+ Years of Patented Sleep Technology | GhostBed® Days Hours 222 Minutes 003 Seconds Black Friday Sale! 50% Off Everything! Our GhostStory We're not like other mattress companies. We're real people, just like you. We know mattresses. It's what we do. It's in our blood. We eat, breathe, and sleep (obviously) GhostBed.

  3. Contact Us & Support

    (954) 371-2004 Book an Appointment Email Us Mattresses GhostBed Classic GhostBed Flex Luxury Hybrid GhostBed Luxe Best Cooling GhostBed 3D Matrix® Patented Ghost SmartBed GhostBed Massage Mattress GhostBed RV Venus Williams Legend Comparison Bundles Adjustable Base Combo Bundle #1 Seller Head-to-Toe Adjustable Bundle The Comfort Bundle

  4. GhostBed Mattress Overview 2023

    California King. 72 x 84 x 11 inches. $1,187 $1,720. U.S News Exclusive deal: Get 31% OFF + 2 FREE Pillows with code USNEWS. Buy a California King! The GhostBed Classic Mattress costs around ...

  5. GhostBed Cool Gel Memory Foam & Latex Mattress

    GhostBed Classic Latex & Gel Memory Foam Comfort 4.7 Stars (11,233 Reviews) $1,695 $848 Features Benefits Sleeper Type 11" height; 4 layers of comfort Gel-infused memory foam & non-allergenic, aerated latex for cooler sleep High-density support foam Breathable & plush knit cover Medium-Firm: Optimal balance for comfort & long-term support

  6. GhostBed Luxe Mattress: The Coolest Bed in the World™

    GhostBed Luxe The Coolest Bed in the World™ 4.8 Stars (2,100 Reviews) $3,095 $1,548 Features Benefits Sleeper Type 13" height; 7 layers of cooling and comfort Cool-to-the-touch quilted cover combined with patented cooling technology Contouring gel memory foam & Ghost Bounce foam for a "spring-like" feel

  7. Ghost Beds Ltd

    Ghost Beds Ltd is an active company incorporated on 14 May 2020 with the registered office located in Cleckheaton, West Yorkshire. Ghost Beds Ltd has been running for 3 years. There are currently 2 active directors according to the latest confirmation statement submitted on 13th May 2023. BUY A REPORT Name Ghost Beds Ltd Status ACTIVE

  8. Stores & GhostBed Retail

    Feel the Comfort, for Yourself. Locate one of our authorized retail partners. Join our email list for updates and promotions! GhostBed Retail provides affordable and luxurious Memory Foam Mattresses, Pillows & Toppers so you can sleep cool and comfortable while getting a better night's sleep.

  9. GHOST BEDS LTD

    People for GHOST BEDS LTD (12603414) More for GHOST BEDS LTD (12603414) Registered office address Rapyal Business Park, Dewsbury Road, Cleckheaton, West Yorkshire, United Kingdom, BD19 5BT . Company status Active Company type Private limited Company Incorporated on 14 May 2020 ...

  10. Top 104 Ghostbed Reviews & Customer Experiences

    The GhostBed and GhostBed Flex are a Medium Firm, or 6, on the traditional mattress firmness scale. The GhostBed Luxe is a 5 or Medium. The original GhostBed is notable for its conforming memory ...

  11. GHOST BEDS LTD Company Profile

    Address: Rapyal Business Park Dewsbury Road CLECKHEATON, BD19 5BT United Kingdom Employees (this site): Estimated Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? Is this your business?

  12. GhostBed Mattress Review

    The GhostBed Classic is one of the few bed-in-a-box mattresses that uses synthetic latex foam for that breathable and supportive feel without a marked-up price tag.

  13. Ghost Beds Ltd 3ft Single Guest Divan Bed 3 in 1 With Mattress + 20

    This item: GHOST BEDS LTD 3FT SINGLE GUEST DIVAN BED 3 IN 1 WITH MATTRESS + 20" Matching Headboard (Black) £328.99 ...

  14. GHOST BEDS LTD

    GHOST BEDS LTD was founded on 2020-05-14 and has its registered office in Cleckheaton. The organisation's status is listed as "Active". Ghost Beds Ltd is a Private Limited Company registered in UNITED KINGDOM with Companies House and the accounts submission requirement is categorised as MICRO ENTITY Key Data Filing Information

  15. Ghost Beds Ltd 3ft Single Guest Divan Bed 3 in 1 With Mattress + 20

    GHOST BEDS Luna Grey Suede Divan Bed Set + 10" Orthopaedic Mattress + 24" Matching Headboard with Optional Drawers (2 Drawers Footend, 4ft6 Double) 4.1 out of 5 stars 30 1 offer from £288.99

  16. Ghost Beds Ltd · Rapyal Business Park, Dewsbury Road, Cleckheaton, BD19

    Ghost Beds Ltd (Company# 12603414) is an company registered with Companies House, Department for Business, Energy & Industrial Strategy, United Kingdom. The incorporation date is May 14, 2020. The company status is Active.

  17. GHOST BEDS LTD filing history

    GHOST BEDS LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. Cookies on Companies House services. We use some essential cookies to make our services work.

  18. GHOST BEDS LTD

    GHOST BEDS LTD - Company Credit Reports, Company Accounts, Director Search Reports MadeSimple Group Company Formation Virtual Office Company Search Websites Work Hub Part of 50% OFF ALL subscriptions till 12 May 2023. Click here to learn more Contact Us 0207 608 5516 Company Search Products & Pricing Products & Pricing Report Subscriptions

  19. GHOST BEDS LTD

    GHOST BEDS LTD is a Private Limited Company from CLECKHEATON UNITED KINGDOM and has the status: Active. GHOST BEDS LTD was incorporated 1 years ago on 14/05/2020 and has the registered number: 12603414. The accounts status is NO ACCOUNTS FILED and accounts are next due on 14/02/2022.

  20. Ghost Beds Ltd

    Ghost Beds Ltd Rapyal Business Park, Dewsbury Road, Cleckheaton, West Yorkshire, BD19 5BT Neighbours Is this your business? Claim your business now to Appear higher in our search results Get more Clicks & Calls PLUS expand your reach with our partner Central Index Claim / Edit Map

  21. GHOST BEDS LTD company key information

    GHOST BEDS LTD is a Private limited company (Ltd.) company based in RAPYAL BUSINESS PARK DEWSBURY ROAD, United Kingdom, which employs 2 people. The company started trading on 14 May 2020. The company registration number is 12603414, It's main line of business activity is Other retail sale in non-specialised stores, and the company is listed as Active.

  22. Read Customer Service Reviews of ghostbed.com

    Diane Laden 3 reviews US 27 Sep 2023 Worst company ever Worst company ever, the massage is nothing more then an annoying loud rumbling. The mattress luxe is god awful no support you sink in it. Wake up in pain every day! They wouldn't take it back in the trial period, they said that they couldn't take it back because I had buyers remorse!