→ Interfaces (Advanced WebUI mode) pages by clicking ‘Edit’ next to the interface you wish limit the data for.
off | on; default: | Performs a SIM switch when the SMS limit for this SIM card is reached. You can set up SMS limit in the Network → Mobile → General page. | |
off | on; default: | Performs a SIM switch when roaming conditions are detected. | |
off | on; default: | Performs a SIM switch when a network connection is not available. | |
off | on; default: | Performs a SIM switch when access to a network is denied by an operator. | |
off | on; default: | Performs a SIM switch when mobile data connection fails. Possible failure determination methods are: • • LCP echo • • ICMP echo
If no echo is received, the data connection is considered to be down. |
When configuring SIM switching from the Secondary card, an additional field called “Switch back to primary SIM card after timeout” becomes available:
yes | no; default: no | Attempts to switch back to the primary SIM card once the specified period of time passed. | |
integer; default: 1 | Indicates a time value (in minutes) after which the device will attempt to switch back to the primary SIM card. |
If you have a very low internet speed (less than 5m/sec) then several factors can interfere with your internet speed.
When a device is connected to one of our wireless 4G routers, the router has to “route” the data, which takes time. The typical 2.4GHz speed of 50Mbps is shared across all devices on the wireless network: more devices, less speed
It is not uncommon for other 2.4GHz wireless networks to be present on a modern boat; MFD, Charger/Inverter, AIS, etc. Each network, will potentially cause interference and slower speeds
To get a better speed, the best solution is to connect your laptop via Ethernet. With the 4G Connect Pro, you can get internet up to 60m/s via Ethernet but via WiFi, a good connection would be 25-35Mbps.
The Bluetooth connector that is not currently used for any marine applications is a Reverse Polarity SMA connector and should be identical to the two Wi-Fi antenna connectors.
The GPS antenna is a standard SMA connector and the supplied GPS antenna should plug straight in with no additional adaptors required.
Below is an image showing the 4GXtream connectors, that you can use to check against your unit.
You will need a StarLink Ethernet Adaptor, like the one below:
https://www.starlinkhardware.com/starlink-ethernet-adapter-setup-and-review/
Then using a normal network cable, you need to plug the Ethernet Adaptor in to the WAN socket of your 4GXtream and set the Wired WAN as the highest priority WAN connection. You can use the Failover feature of the 4GXtream to make it switch to Mobile (4G) when Starlink is not connected to the internet.
Finally and most importantly, you need to Enable Bypass Mode in the Starlink.
Even though the Starlink router is now in bypass mode, you can still access most of the dish settings from either the app, or the Starlink web interface. You’ll need to be on a device that is connected to your 4GXtream. If you aren’t familiar with the web interface, it can be accessed from a web browser by visiting:
http://dishy.starlink.com
http://192.168.100.1
When you scan for wireless networks on whatever mobile device you are using, can you see the 4GXtream wireless network?
If you can, please connect to it using the default wireless password = 4GXtream
Once you are wirelessly connected to the 4GXtream, then please open your web browser in a Private/Incognito window (important so that it does a fresh load of the 4GXtream web interface) and then try to go to http://192.168.1.1 or http://4gxtream
Whichever, address you use, it is very important that you include the http:// as this tells your browser that you want to go to a specific address and not do a Google search on 192.168.1.1 or 4gxtream
This must work as it is a core feature of the 4GXtream and will have been tested during production.
Assuming that you can now bring up the 4GXtream web interface, we need to check the main STATUS>OVERVIEW page.
Most of the time 4GXtream will connect to the SIM operators APN settings automatically, but some networks we still have to manually enter the APN settings. To find your SIM’s correct settings, please check out this website: https://www.apnsettings.org/ The 4GXtream runs on Linux, which uses Android underpinnings, so make sure that the APN settings are for Android use.
Please also note that the PDP type should always be set to IPv4 only and when Googling the APN settings, ignore the older MMS and WAP settings, it needs to be the LTE/4G settings.
In general, unless indicated differently by the MFD manufacturer (Navico/Garmin/Raymarine/Furuno), it is best to leave the manufacturer’s wired Ethernet network, just for connecting the manufacturer’s equipment together and if you want to provide the system with an internet connection, to do this by connecting the master MFD wirelessly to our 4GXtream.
This will result in having two wired Ethernet networks on the boat, one for the navigation equipment and the other for internet access and normal IT type networking, but it will result in the most reliable operation of the two networks.
Most MFD manufacturers do not want customers to open up their Ethernet network to either a conventional LAN or WAN environment that they have no control over. Unknown network devices, levels of network data and protocols, that the manufacturer has never tested against, could potentially have serious, negative effects on the operation of their equipment.
The MFD’s wireless interface will be on a separate subnet and “locked down” so that it just does what they need it to do and no more. When you tell the wireless interface to join another wireless network in STATION (STA) mode, rather than its default ACCESS POINT (AP) mode, it will get an IP Address for the wireless interface from the 4GXtream and be able to go online for updates, weather data, etc.
You will basically be plugging the Star Link in to the WAN socket of the 4GXtream and then using the web interface to switch between the wired WAN interface (Star Link) and the 4G Mobile interface.
There is a “Failover” mode in the 4GXtream where you can tell it to use the Wired WAN by default and then switch to mobile if there is no internet connection on the wired WAN interface (Star Link).
This article online tells you how to bypass the Star Link router and will be applicable for our 4GXtream…
https://www.starlinkhardware.com/how-to-bypass-the-starlink-router
Although the approach you are taking with DDNS and Port Forwarding would work well on a conventional land based network, that is connected to the internet via a Cable/ADSL router, there are several reasons why they may not work on a mobile network:
It’s worth noting that some mobile network providers may offer specific plans or services that allow for more open network access or even static IP addresses, which can facilitate DDNS and port forwarding. However, these options may come with additional costs and may not be available on all networks or in all regions.
Overall, the combination of NAT, carrier restrictions, firewall policies, and dynamic IP addresses on mobile networks can make it challenging for DDNS and port forwarding to function reliably. If you require remote access to devices on a mobile network, you may need to explore alternative solutions such as VPN (Virtual Private Network) or cloud-based services that facilitate remote access without relying on DDNS or port forwarding.
Our 4G products (4GConnect and 4GXtream) provide good internet connectivity over 4G mobile networks and we know that they are used by some of our customers to remotely access their marine systems.
To remotely access the systems on a boat, the normal method is for the equipment on the boat to initiate a secure connection to a cloud server and then you use an App on your mobile device to also access the cloud server. The cloud server then routes you through to your boat’s data, which you can view in almost realtime. This method relies on the equipment manufacturer creating the cloud system and app to make this happen. The best example of this type of system is the Victron VRM system.
The second method is to use a VPN service to create a more generic cloud connection, not specific to one manufacturer, which basically connects your mobile device to the boat’s Ethernet network. Once the VPN connection is established, you can remotely do anything that you would normally do when on the boat.
Setting up a VPN on our 4G Products is possible, but requires networking knowledge and is not something that Digital Yacht is able to provide support on. You would need to find a suitably experienced IT networking engineer.
If you want to explore the VPN solution, I would recommend ZeroTier which can be installed on our 4GXtream and is a free and relatively easy to setup VPN service, that I played with a few years back. OpenVPN is also supported on our 4GXtream.
Since the end of 2022, we have started receiving support requests from new EE customers that cannot get their Digital Yacht 4G Products to work with their EE SIM.
It would appear that recent EE SIMs have a Virgin Mobile profile included, which is seen as the default APN settings when our products are set to Auto APN mode (default). If your SIM is being correctly read, you are getting a good mobile signal strength, the STATE is shown as “Registered (home); EE; 4G (LTE)” but the DATA CONNECTION is shown as Disconnected, then please try the following settings.
Open a browser, go to http://192.168.1.1 and login to the web interface. Now change to ADVANCED mode by clicking on the word BASIC in the top right corner of the web interface. On the menu select NETWORK>INTERFACES and you will see the page below….
Click on the “Pencil” Edit icon for the SIM slot the EE SIM is inserted in – MOB1S2A1 in the example above.
Now you need to set Auto APN to OFF and enter the following details in the boxes that appear. Also make sure that PDP Type is set to IPv4 Only and not IPv4/IPv6 which is the default…
Once all of the settings are correctly entered, scroll to the bottom of the page and click the “SAVE & APPLY” button. Give the unit 20-30 seconds to apply the settings and reboot the modem and then you should see the DATA CONNECTION change to Connected and you will be online.
Many products from leading marine electronics manufacturers now feature a wired and/or wireless network interface. In some larger systems such as those from Navico/Garmin/Raymarine/Furuno, the MFDs, radar scanners, cameras and sonar systems will all be networked together via Ethernet cables. When one of our 4G Products is used as the central wireless router for internet connectivity, some customers have been confused as to whether they can join all of the devices together on one common network.
In general, unless indicated differently by the MFD manufacturer, it is best to leave the manufacturer’s wired Ethernet network, just for connecting the manufacturer’s equipment together and if you want to provide the system with an internet connection, to do this by connecting the master MFD wirelessly to our 4GXtream.
Most MFD manufacturers do not want customers to open up their Ethernet network to either a conventional LAN or WAN environment that they have no control over. Unknown network devices, levels of network data and protocols, can create interoperability issues that the manufacturer has never tested for, potentially having a serious, negative effect on the operation of their equipment.
The MFD’s wireless interface will be on a separate subnet and “locked down” so that it just does what they need it to do and no more. When you tell the wireless interface to join another wireless network in STATION (STA) mode, rather than its default ACCESS POINT (AP) mode, it will get an IP Address for the wireless interface from the 4GXtream and be able to go online for updates, weather data, etc.
The following power consumption figures are applicable to our 4GXtream. Power consumption does vary significantly, depending upon the amount of mobile data being transferred and how much wired/wireless network activity is taking place.
Below are the average consumption figures for 12v and 24v systems…
Minimum – Powered up but no mobile or network data transfer = 3.75W
Normal – Powered up with a couple of network devices doing light internet access = 4W
Maximum – Powered up with multiple network devices doing heavy internet access = 10W
https://youtu.be/cUESVgaJQAs
In some situations, our 4G Products can appear to be connected to the internet, but due to other external conditions such as AV Software, ISP issues or local network settings, you cannot access websites from your browser. If this happens, there are some additional tests and checks that can be carried out.
Go to SYSTEM>ADMINITSTRATION>TROUBLESHOOT and do the following tests….
Enter an IP address of 1.1.1.1 and click the PERFORM button. This sends a series of data packets directly to a public website (Cloudflare) which then sends them back to your 4G Product over the Mobile network. The results are shown in the box below and if all of the packets are received, then the connection is good and it might be a DNS issue – continue to the Trace Route Test.
Traceroute Test
Change the method to Traceroute and the address to www.google.com and click the PERFORM button again, you should see the following info in the box that traces, the route through the internet to the Google web server. If the test fails and the Google site is not reached, then you may have a DNS setting issue on your wireless device. Try setting it to use a fixed DNS server address of 8.8.8.8 which is the Google public DNS server.
Check SMS Messages
Sometimes, it can be an issue with your mobile network operator account that is stopping the internet access. Please check if you have received any notification SMS messages from the Mobile Operator that might explain why we are connected but not getting a good internet connection? To do this, go to SERVICES>MOBILE UTILITIES>MESSAGES and you should see any SMS messages that the Mobilke operator have sent you…
Finally, some anti-virus, VPN or network security software has been known to block mobile internet connections, particularly common on business computers. Try temporarily turning off any anti-virus, VPN or network security software and see if that fixes the problem. If it does, make sure that your new 4G Product is in the list of “Safe Networks” in your anti-virus/security software.
Our 4G Products are used globally on lots of different networks and occasionally, due to incorrect APN settings or SIM card issues, a unit will not correctly register on the mobile network and no internet connections will be available.
In this situation, please start by checking the SIM card, as per this article that we published on our blog…
https://digitalyacht.net/2022/08/12/getting-correct-sim-cards-4g-products/
If that does not resolve the situation, then in order to assist you our support team will need the following screen shots and information…
One of the lesser known facts about our 4GXtream, is that it has a built-in GPS receiver and is supplied with a passive GPS antenna. This is primarily for position logging or for enabling a geo-fence alarm function. However, this GPS data can also be transmitted out on the NMEA 2000 network.
Assuming that the 4GXtream GPS antenna is connected, it is getting a good position fix and the NMEA 2000 cable is connected to a fully powered up and operational NMEA 2000 network, the notes below will configure the 4GXtream to become an NMEA 2000 GPS position source.
From a device that is wirelessly connected to the 4GXtream, open a browser and bring up the web interface at http://192.168.1.1 , and then login to the 4GXtream web interface. If the 4GXtream is in BASIC mode, click on the word BASIC and you will be asked if you want to go in to ADVANCED mode, confirm that you do. Now go to SERVICES>GPS>GENERAL and make sure the GPS is enabled…
Now go to the SERVICES>GPS>MAP and make sure that your current position is being shown correctly on the map…
Now we need to send the GPS data to the USB port which is connected to the 4GXtream’s NMEA 2000 gateway. This is done by creating an internal “loopback” TCP connection and then sending the output to the USB port as a Serial data stream.
First go to SERVICES>GPS>NMEA and configure the NMEA Forwarding settings as shown…
Scroll further down and in the NMEA Sentences Settings, turn on the GPGGA and GPRMC sentences with an interval of 1sec…
Click SAVE & APPLY and then move on to the SERVICES>USB TOOLS>USB TO SERIAL settings and set them as follows, noting that the ID has already been automatically set and will be different to the value below (DO NOT CHANGE IT)…
Click the SAVE & APPLY button and now your GPS data will be sent to the NMEA 2000 gateway and on to the NMEA 2000 network. If you have other GPS Position sources on the NMEA 2000 network you will need to make sure that you select the 4GXtream as the preferred position source when you wish to use it – it will appear on the NMEA 2000 as a Digital Yacht N2Net NMEA2000 Serial Gateway .
With the unit fully powered up i.e. connect power and wait >1 minute for it to boot up, using the supplied SIM removal clip or some other blunt pointed object, gently press and hold the small Reset Switch on the front face of the unit, for at least 5 seconds as detailed below for the Factory Reset function….
The reset button has two functions:
After the unit has been reset, all of the settings will be back to as they were when it left our factory.
The 4GXtream is a powerful device with lots of functionality and unless you are an experienced IT Engineer, then the only configuration changes that we would recommend are…
All of this is covered in our latest User Manual;
The firmware version is normally displayed in the top right hand section of any of the web pages….example below of the original 4G Connect “Black & White” web interface and the latest “Blue & White” web interface…
The 4G Xtream only has a “Blue & White” web interface.
Setting up remote access to any network that is operating on a mobile LTE (3G/4G) network is never easy, even for experienced IT engineers. Unfortunately, Digital Yacht just do not have the resources or depth of knowledge to support our customers in doing this on an individual basis.
When your remote network is “hidden” inside a mobile network that abstracts all external connections to the internet, the only way to create a VPN is for the 4GConnect/4GXtream to initiate a connection to your VPN server or shared cloud server that does the data routing for you.
Our 4GConnect is based on OpenWRT, which supports two different VPN services; OpenVPN and ZeroTier, plus a couple of tunnelling protocols that could be used as an alternative to VPN. If you do not have the services of an experienced IT engineer to help with setting up a solution, then I would look for examples of connecting to a remote OpenWRT network over LTE using VPN services.
Here is a link to the OpenVPN documentation on the OpenWRT site and it covers using either a Client or Server setup. Hopefully with this information you will be able to find the relevant settings in our 4G products to setup your VPN.
https://openwrt.org/docs/guide-user/services/vpn/openvpn/start
If you have an AT&T Sim Card, then you need to be in “Advanced” Mode, click the word “Basic” in the web page header and then go to Network>Mobile and set the Service Mode to “4G (LTE) Only” and then click the “Save+Apply” button at the bottom of the page….
After the new settings have been applied, go to Network>Interfaces and then click on the “Pencil” Edit button of either MOB1S1A1 (SIM1) or MOB1S2A1 (SIM2) depending upon which SIM slot the AT&T SIM is in….
In the Pop-Up settings window, turn off the Auto APN switch and some new boxes will appear. Select “Custom” from the drop down APN list and then type “Broadband” in the Customer APN box exactly as written with a capital B and then click the “Save+Apply” button at the bottom of the page…
After the settings have been applied, go to Status>Overview and check in the Modem panel that you are connected.
Now try going to another website to check you have internet.
So out of the box our 4GXtream units work in High Speed Gateway Mode and will convert NMEA 2000 data to NMEA 0183, which for users who just want basic navigation data, will be enough. For advanced users that want software such as Expedition to receive all of the NMEA 2000 data in RAW Mode, then you will need to do the following….
Make sure that your 4G Xtream has the latest firmware . When you update your firmware unit, using the System>Firmware menu option, please remember to turn off the “Keep Settings” switch.
1) With the 4GXtream powered down and disconnected from the NMEA 2000 network, unscrew all of the top screws (from both end caps). Then unscrew the two bottom screws in the Antenna End Cap and gently move this end cap way from the enclosure as far as possible without putting undue tension on the small coax cables inside.
2) It should now be possible to gently slide out the top of the aluminium enclosure (top face with product label on).
3) With the top of the enclosure removed, you will see the small gateway PCB which has 4x DIP Switches in the middle. All of the switches except switch 4 will be in the OFF position (default positions).
4) Using a small screwdriver or any other fine tipped tool, very gently push switches 1, 2 and 3 in to the ON position so that all switches are in the opposite position to the image above.
5) Re-assemble the 4GXtream, by reversing the steps above and once back together, connect the NMEA 2000 cable to your NMEA 2000 network and turn on the 12/24v Power to the 4GXtream.
6) After 45-60secs, the 4GXtream wireless network should appear. Connect your wireless device to the 4GXtream wireless network and then open a browser and go to http://4gxtream or http://192.168.1.1
7) Login to the 4GXtream web interface using Username = admin and Password = 4GXtream and go to Services>USB Tools>USB to Serial
8) Click on the “Pencil” Icon to edit the USB to Serial settings and then simply change the Baud Rate setting to 230400 and click the SAVE+APPLY button at the bottom of the page.
9) Now you can go to a terminal program like Tera Term and setup a Telnet (TCP) client connection to the 4GXtream (192.168.1.1) on Port 2000. You should see a TCP connection open and the HeartBeat (Network Status Message) appear every second from the iKonvert…
10) If you want to see the RAW NMEA 2000 data, then you can initialise the iKonvert by sending the following command, must remember to set the terminal program to send <CR><LF> as the End of Line (EOL) command…
$PDGY,N2NET_INIT,ALL
If you have any issue with your 4G product then It is always worth updating your 4G Product to the latest version. This article, although written about the AT&T update, is still applicable for any unit.
Updating 4G Firmware
Please note that older 4GConnect units must do a two stage update to go from the first “Black and White” web interface version, to the latest “Blue and White” web interface version. The V01.14.05 is a special intermediate version (last of the “Black and White” generation) that must be loaded first, in order to make the jump to the new V07.02.08 firmware.
https://digitalyacht.net/2022/03/04/important-update-4g-products/
Configuring 4G Product
Here is the link to the very useful video on configuring our 4G Products – shows the latest “Blue and White” web interface…
Getting the correct SIM card
Here is the most recent article on SIM cards. If the customer is getting a good mobile phone signal on the 4G Product and the SIM card is being read, the network operator is recognised, etc. then it could be a SIM issue and this article explains what needs to be checked…
This procedure is good for boats that are regularly going a long way offshore outside of mobile network range, such as fishing boats, blue water yachts, etc. Basically, our 4G Products can sometimes not reconnect properly when they come back in to mobile range and this feature makes the 4G Product keep checking if it is online and if it is not it will reboot the modem.
Ping Reboot Configuration
To enable the “Ping Reboot” feature, go to SERVICES>AUTO REBOOT and you will see a similar page to the one below…
Now click the ADD button and I would suggest you use the same settings as shown below, which are the ones I have used in all of our testing. Every 2 minutes, 4GXtream will ping 8.8.8.8 which is the Google public DNS server and is always online.
If it does not receive a reply within 5 seconds, it retries two more times and if there is still no reply it restarts the 4G Modem.
Click the “SAVE & APPLY” button and after the settings are stored, you should not have to manually reboot the 4GXtream again.
Since COVID forced many of us to start working remotely, we are seeing an ever increasing demand for our 4G Products. Once installed and working, these products are extremely reliable, but with so many mobile network operators around the world, initial setup can be confusing. To help our customers get up and running as quickly as possible, we have created a new video on configuring our 4G Products.
This video is filmed using one of our 4GXtream products, but is equally applicable for our 4GConnect and 4GConnect Pro products, particularly if you have updated to the latest V07.01.02 firmware as detailed in a previous post “Important Update for our 4G Products” . This update adds the same, new “Blue and White” web interface to our 4GConnect, as our 4GXtream has and will be the interface that all future videos and technical documents will be based on.
Our 4GXtream router but also the latest 4G Connect version have a new “Auto-APN” feature that reads the SIM details and selects the correct APN settings for the SIM’s mobile network. APN stands for Access Point Name and are the settings your 4G product needs to pass to the network carrier; AT&T, Vodafone, T-Mobile, etc. in order for the carrier to allocate your 4G product an IP address and connect you to the right secure network.
On many networks the new “Auto-APN” feature works very well, but today we had a Vodafone customer contact us who could not get their 4GXtream to connect correctly. The solution was to manually override the APN settings, by following the procedure below.
Now go to NETWORK>INTERFACES and click on the Edit button (pencil icon) of the SIM card interface you are using, SIM 1 in the example below.
You can now edit the SIM settings to disable Auto-APN mode and add manual “Custom” APN settings, as shown below which are the correct settings for a Vodafone UK (contract) SIM. Once you have set the manual APN settings click the “Save & Apply” button and once the settings have been changed, go to the STATUS>OVERVIEW page to see if you now have a connection to the internet.
If your network carrier has not given you your APN settings, then this is a pretty good site to try and we would be really grateful if you could let us know if the Auto-APN settings work for you or what manual settings you had to use.
https://www.apnsettings.org/
One of the most common problems, that the Digital Yacht support team help our 4G Product customers with, is SIM card issues. This little piece of plastic, with its integrated memory chip, containing a unique identifier, that allows your data usage to be tracked, causes a disproportionate amount of wasted time and effort, so we decided to publish a guide to avoid the pitfalls that we regular see.
Not all SIMs are created equal and with the majority aimed at mobile phone users, it is important that the SIM you use in our 4G Products meet the following criteria….
Once you are confident that your SIM meets all of the above criteria, please insert it in to our 4G Product and using the web interface, go to STATUS>NETWORK where you should see a screen similar to the one below, minus the red annotations….
The key pieces of information to look for on this page are that the SIM Card State shows “Inserted”, which means that it has been read by our 4G Product. Then you should see the IMSI and ICCID numbers, which are stored on the SIM and used by the 4G Product to identify itself to the network operator.
The IMEI number is unique to the 4G Product’s modem and will always be displayed, even if the SIM is not inserted…
Other key information on this page are the Operator and Operator State. The image above was using a SIM from UK operator 3 which was a fully registered, had plenty of Data and had established a data connection.
Assuming that you have followed this guide and selected the right SIM card, then there is one last hurdle to overcome, making sure that our 4G Product is using the right APN settings for the SIM’s network operator. The Access Point Name (APN) settings, vary from network operator to network operator, and with the latest firmware updates , our 4G Products will automatically try and set these from a database of popular APN settings. However, for some networks, it is still necessary to manually enter the APN settings, please see our configuration video for more details.
Once you have everything working, there should be no need to make any further changes to the settings, but occasionally the connection will fail. This can be for a number of reasons, but more often than not, particularly if you are using a Pay As You Go type SIM or you are using International Roaming, it will be a network operator issue and you should check that you have not received an SMS notification from the operator.
To do this, go to the SERVICES>MOBILE UTILITIES>MESSAGES screen where all of the received SMS messages are displayed…
Make sure there are no “Data Limit” or “Roaming” related messages that might account for your loss of connectivity and if you are still having problems after rebooting the modem, which you can do at the bottom of the STATUS>NETWORK page, please contact your network operator to check the status of your SIM account.
To decide whether to use the Mobile 4G connection or the WL510 long range wireless connection, you will need to go in to the 4GXtream web interface and click on the Network>WAN menu option….which will display the page below.
You can use the switches at the end of each line to select whether you want to connect to the internet via Mobile 4G or via the WL510 Wi-Fi on the wired WAN interface. In the screen shot above, taken from my boat’s 4GXtream, I do not have an WL510 wireless booster connected to the Wired WAN interface, so it does not show any information about it but on your unit, with the WL510 connected, there should always be an 192.168.10.xxx IP address and uptime values.
Just click Save and Apply after making your selection.
If the unit has been working and suddenly stops or you have followed the steps above and everything appears to be OK but you still do not have a connection to the internet, then the fault is likely to be with the SIM or network operator. Could any of the following factors be applicable?
The only option in this situation is to contact the network operator, which can be a convoluted exercise, but we have seen this situation many times and if you can get through to the right person and tell them the exact nature of the problem, then it can be resolved.
The best source of APN settings is online at https://apnsettings.org and the best way to search for them is to do a Google search like apnsettings.org UK Vodafone 2022 as the search facility on the website is not great. If the default Auto APN setting on the 4GXtream does not work, manually set the APN settings for your SIM card and save them.
If they are correct, you should see the Data Connection in the STATUS>OVERVIEW page (see above) shown as Connected and in the NETWORK>WAN page, whichever MOB SIM Slot you are using should have an IP address – in the example below MOB1S2A1 has IP address 10.44.45.58/24
We have two models of 4GXtream and with the global world we now live in, we do occasionally get situations where a customer has bought a US unit and tried unsuccessfully to use it in Europe or vice versa. To check what model you have, go to STATUS>SYSTEM and check the device’s Product Code; RUTX11 0***** indicates a European/ROW model and RUTX11 1***** indicates a US model….
Go to STATUS>NETWORK>MOBILE and check that the correct SIM card slot is selected and that the SIM is shown as “Inserted”, the network operator is shown and the Operator State is shown as Registered(Home) or Registered(Roaming) depending upon which country you are in.
If you go to the STATUS>OVERVIEW page, in the Modem panel, there is a signal strength indicator in the top right corner and this should be showing a good signal strength of between -40dBm and -90dBm.
Don’t forget that as these are negative numbers, -40dBm is much better than -90dBm. Once you start getting signal strengths in the -97dBm to -110dBm range, your signal strength is not going to be good enough for a reliable internet connection. If you are seeing poor signal strengths but are in a good signal strength area, then we will need to look at antennas and cabling.
4gxtream nmea 2000 product handbook v1.04 (english).
Weight | 3800 g |
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Dimensions | 180 × 125 × 55 mm |
Connecting 4G Xtream to a wireless hotspot https://youtu.be/cUESVgaJQAs
Username or email address *
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1650,00 €
“4GXtream is our latest, premium LTE internet access product. It offers fast connectivity at up to 300 MBs and has a built in dual band wifi router, dual SIM slots, built in GPS as well as an NMEA 2000 interface.”
4GXtream is our latest, premium LTE (cellular) internet access on board product with a NMEA 2000 interface. It ships as a complete package with dual external antennas, deck mounting hardware and cabling. Alternative antenna mounts are available as options.
Using MIMO technology and two external wide band LTE antennas, it offers fast connectivity at up to 300 MBs (network dependent). It has a built in dual band wifi router supporting multiple connections, dual SIM slots (with auto fail over if required), built in GPS (for anchor alarm & tracking applications) as well as an NMEA 2000 interface for navigation and instrument data connectivity and wireless interfacing. There’s also a Bluetooth interface for future connectivity applications.
4G Xtream also has an NMEA 2000 interface so that NMEA 2000 navigation data can be made available for apps on smartphones, tablets, iPads and PCs.
This allows all NMEA 2000 data as well as internet data to be sent to popular iOS and Android apps and navigation software such as Navionics, iSailor, Weather4D, SailGrib, iNavX, TimeZero, OpenCPN and more.
It will sit alongside our existing 4G Connect Pro as a premium product and is ideal for use on large yacht, workboats, tugs and commercial ships where reliable, low cost coastal internet and in port connectivity is required. 4G Xtream features independent dual band (2.4 & 5GHz) wifi for interconnection to mobile devices. This also provides the connectivity for NMEA data so apps on mobile devices can utilise the boats navigation and instrumentation data.
For external hi-power wifi (to access shoreside hotspots) our WiFi booster antenna is recommended which connects to the WAN port. 4GXtream can then act as a router for this connection and allow the user to switch from wifi to LTE.
Read our full presentation about 4GXtream by clicking here.
Configuration is very simple. Just insert the SIM cards. The 4GXtream has two standard SIM slots and it is possible to fit two SIMs from two different network operators. By default, the 4GXtream will query the SIM that is installed and automatically select the APN settings from its internal database.
However, it is very important that you “lock down” your wireless network, with your own network name (SSID) and wireless password. This task only takes a couple of minutes.
| •-40 to +75 C •Main unit: 180 x125 x 55mm (ex antennas) •Weight 3,8 kg •Protection IPX4 |
| •4G(LTE) CAT 6 up to 300 MB/s •Support for B2/B4/B5/B7/B12/B13/B25/B26/B29,B30/B66 LTE FDD bands •Support for B38/B40/B41 TDD bands •Dual MIMO antennas •Dual band independent 2.4 & 5 GHz |
•3 x LAN 10/100 Ethernet Port •1 x WAN 10/100 Ethernet Port •WiFi •802.11 b/g/n/ac |
Weight | 3800 g |
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Dimensions | 180 × 125 × 55 mm |
4gxtream nmea 2000 product handbook v1.04 (english).
5G is now becoming well developed. 5G is basically about short range, very fast communications. Its applications are in dense population, urban areas with very fast downloads. Some of the bands allocated to this are in the 3.4-3.6 GHz and even 24-52 GHz frequency range so ultra-high frequencies which have very short range.
For the maritime and coastal market, this isn’t ideal, so we’ll find that 4G continues to be prevalent. That said, 5G will be used for a lot of 4G internet back haul so it will improve traditional 4G LTE infrastructure too. 4G LTE technology continues to be the best option for maritime internet access. 4G Xtream and 4G Connect can, of course, support additional internet sources though its WAN port.
We have however launched the 5GXtream.
4G Modem Specification | MIMO technology Cat 4 Modem. Single Core Atheros 400MHz Processor 64MB RAM. Up to 150 MB/s | MIMO technology Cat 6 Modem Quad Core ARM Cortex A7 717 MHz Processor 256 MB RAM. Up to 300 MB/s |
4G Antennas | Dual external wide band high gain MIMO supplied with 7m cables and mounting bases. (10 & 20m options available) | Dual external wide band high gain MIMO supplied with 7m cables and mounting bases. (10 & 20m options available) |
Internal WiFi | Single band 2.4GHz 802.11b/g/n Maximum 50 connections Single antenna | Dual band 2.4 & 5GHz 802.11 b/g/n/ac Maximum 150 connections Dual antennas |
SIM Slots | 1 | 2 |
GPS | NO | YES |
BlueTooth LE | NO | YES |
NMEA interfacing | Optional with LANLink N2K external interface or iKommunicate | Built in certified NMEA 2000 interface for NMEA 2000 data distribution over wifi |
The 4G Xtream has a CAT 6 modem so it offers fast connectivity at up to 300 MBs (network dependent).
It also supports carrier aggregation where two LTE channels can be used at the same time to double the bandwidth (network dependent).
The 4G Xtream has dual SIM slots (with auto fail over if required).
Inserting the SIM card is very easy. The SIM slot is in the front cap of the unit. You don’t need to open the unit.
4G Xtream, 5G Xtream and 4G Connect Pro ship with dual external antennas. They should be mounted at least 50 cm apart for optimum performance. While height is advantageous, consideration should also be given to cable runs. The standard cables (LMR200) are 7m in length and should not be extended.
Typical mounting locations would be the 1 st set of spreaders on a sailboat, radar arch or stern pole/solar panel platform.
Optional 10 and 20m assemblies are available and these use LMR400 specialist coax for minimum losses.
4G Xtream has a built in NMEA 2000 interface which allows NMEA 2000 data to be utilised by apps on mobile devices connected to the system. GPS, AIS and instrument data are streamed from the boat’s system across the Wi-Fi network. The simplest method of viewing this data remotely would be to set up a VPN (Virtual Private Network) which effectively builds a data “tunnel” from one network (say on the shore) to another (eg: on the boat).
4G Xtream supports VPNs and this technology is well proven but requires specialist 3 rd party IP network knowledge to implement. 4G Xtream also supports MQTT for IOT applications and ZeroTier for remote access and we expect to see 3 rd party marine applications develop for these platforms. 4G Xtream also supports text message polling of GPS data and alerts through its internal GPS function.
Yes this is possible. One Wi-Fi network can be used to access a shoreside hotspot (2.4GHz) and the 5GHz network bridged to provide local access however this isn’t recommended or supported.
We recommend the use of our WL510 connected to the WAN port if long range Wi-Fi hotspot access is required.
It is very simple to configure the 4G Xtream/5GXtream. This video below explains you how to configure the product.
APN stands for Access Point Name and are the settings your 4G Xtream/5G Xtream needs to pass to the network carrier; AT&T, Vodafone, T-Mobile, etc. in order for the carrier to allocate your 4GXtream/5GXtream an IP address and connect you to the right secure network.
With the 4GConnect, you have to manually enter the APN settings of your SIM card. However, with the 4G Xtream/5G Xtream, it has a “Auto-APN” feature that reads the SIM details and selects the correct APN settings for the SIM’s mobile network.
4GXtream comes in two models: ROW or USA
Europe, Middle East, Africa, APAC, Malaysia, Brazil and Australasia | : B1, B3, B5, B7, B8, B20, B28, B32 : B38, B40, B41 : B1, B3, B5, B8 | |
North America | : B2, B4, B5, B7, B12, B13, B25, B26, B29,B30, B66 : B2, B4, B5 |
We have been asked by many boaters “What’s the best solution for boat video monitoring?” There are lots of dedicated (and expensive) marine solutions which could connect to the 4G Connect or 4G Xtream network but there’s also the simple and popular Arlo home based system which can be used. Arlo started life as part of Netgear but became a stand alone listed company back in 2018. Their products can be bought from Amazon, Best Buy etc.
The system comprises small, waterproof, battery powered cameras that connect to an Arlo hub via wifi. It means you don’t have to run wires around the boat or even find 12V power and you can position the camera in different locations as you need to. Multiple cameras are also supported.
Other IP cameras can also be connected to the 4G Connect and 4G Xtream.
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4G Xtream Internet & NMEA 2000 Solution
Digital Yacht’s 4G Xtream is the latest, premium LTE (cellular) Internet access product. It ships as a complete package with dual external antennas, deck mounting hardware, and cabling. Alternative antenna mounts are available as options.
Using MIMO technology and two external wideband LTE antennas, it offers fast connectivity at up to 300 MBs (network dependent). It has a built-in dual-band wifi router supporting multiple connections, dual SIM slots (with auto-failover if required), built-in GPS (for IOT and tracking applications) as well as an NMEA 2000 interface for navigation and instrument data connectivity and wireless interfacing. There’s also a Bluetooth interface for future connectivity applications.
Weight | 8.55 lbs |
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Manufacturer |
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MPN | ZDIG4GX-US |
UPC | 703791696277 |
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Digital Yacht 4GXtream LTE Internet Access
4GXtream is Digital Yachts latest, premium LTE (cellular) internet access on board product with a NMEA 2000 interface. It ships as a complete package with dual external antennas, deck mounting hardware and cabling. Alternative antenna mounts are available as option.
Using MIMO technology and two external wide band LTE antennas, it offers fast connectivity at up to 300 MBs (network dependent). It has a built in dual band WIFI router supporting multiple connections, dual SIM slots (with auto fail over if required), built in GPS (for IOT and tracking applications) as well as an NMEA 2000 interface for navigation and instrument data connectivity and wireless interfacing. There’s also a Bluetooth interface for future connectivity applications.
It will sit alongside our existing 4G Connect Pro as a premium product and is ideal for use on large yacht, workboats, tugs and commercial ships where reliable, low cost coastal internet and in port connectivity is required. 4GXtream features independent dual band (2.4 & 5GHz) WIFI for interconnection to mobile devices. This also provides the connectivity for NMEA data so apps on mobile devices can utilize the boats navigation and instrumentation data.
For external hi-power WIFI (to access shoreside hotspots) their WL510 is recommended which connects to the WAN port. 4GXtream can then act as a router for this connection and allow the user to switch from WIFI to LTE.
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“How can I monitor my boat remotely?” is a question we often get asked at boat shows. Although there are several solutions on the market, many of them require a monthly subscription.
At Digital Yacht, we offer products that allow you to monitor your boat remotely, and above all, without any monthly subscription!
With Digital Yacht’s 4G Xtream or 5G Xtream routers, you can receive a free anchor alarm by text message (SMS) or email. Our 4G Xtream and 5G Xtream routers offer fast onboard internet connections—300 mb/s with the 4G Xtream and 3GB/s with the 5G Xtream—up to 20/25 nautical miles offshore. Additionally, they include a small GPS antenna.
This integrated GPS allows you to report your boat’s position by SMS/Email, or even set up a mooring alarm. Monitoring your boat’s position is free with our 4G / 5G Xtream routers. The SMS or email is sent via the telephone subscription on the SIM card which is inserted in the 4G Xtream or 5G Xtream router.
To find out more about how to set up an anchor alarm with the 4G Xtream or 5G Xtream, please see the video below.
If you’d like to access more information about your boat remotely, go to the next section.
NavAlert is the NMEA 2000 monitoring and alarm system. It allows you to set an alarm for any parameter available on the boat’s NMEA 2000 network.
Parameters can include navigation data like depth and collision alarms. It also covers electrical data such as voltage and engine/generator data like temperature, pressure, tank levels, and fuel flow.
This device is highly useful. It allows you to create alarms while navigating and receive audible alerts while transmitting them to your chartplotter.
Alarms are independent of alarms set on a plotter, allowing NavAlert to function correctly even if the main multifunction display is not powered up.
How can I remotely receive the alarms I’ve set up with NavAlert? Alarms additionally can generate an SMS message that can be relayed free of charge via Digital Yacht’s 4G Xtream or 5G Xtream Internet solution.
By inserting a SIM card into your 4G Xtream or 5G Xtream, you can transmit all the alarms you set up in NavAlert via SMS.
The most complete solution for remote monitoring of your boat’s position and all its data is the 4G/5G Xtream solution with NavAlert. You’ll benefit from a fast onboard internet connection. Receive alarms in real-time while navigating. Allowing you, to monitor your boat remotely.
Both the 4G/5G Xtream and NavAlert must be switched on to receive alarms. The maximum power consumption of the two devices together is very low, at 1A at 12V. For more technical users, our 4G/5G Xtream routers support VPN. This allows remote access to NMEA 2000 data.
For more information on how NavAlert works, watch the video below.
Download our media resources
Webinar tablet navigation with aqua map, digital yacht setting sail with the 5g xtream at sanctuary cove boat show 2024.
COMMENTS
It will sit alongside our existing 4G Connect Pro as a premium product and is ideal for use on large yacht, workboats, tugs and commercial ships where reliable, low cost coastal internet and in port connectivity is required. 4G Xtream features independent dual band (2.4 & 5GHz) wifi for interconnection to mobile devices. This also provides the connectivity for NMEA data so apps on mobile ...
It will sit alongside our existing 4G Connect Pro as a premium product and is ideal for use on large yacht, workboats, tugs and commercial ships where reliable, low cost coastal internet and in port connectivity is required. 4G Xtream features independent dual band (2.4 & 5GHz) wifi for interconnection to mobile devices. This also provides the connectivity for NMEA data so apps on mobile ...
The new 5G Xtream from Digital Yacht offers 4G and 5G connectivity for the best and affordable blended internet afloat. 5G XTREAM DISCOVER iSeaSense is a new range of complete marine instrumentation packs based on NMEA 2000 and wireless connectivity.
4G Xtream is Digital Yacht's latest, premium LTE (cellular) internet access product. It offers fast internet connectivity up to 25NM offshore and ships as a complete package with dual external antennas, deck mounting hardware and cabling. Just plug in a SIM card and you're good to go. You can bring your office to the boat plus the kids will ...
Make sure that your 4G Xtream has the latest firmware. When you update your firmware unit, using the System>Firmware menu option, please remember to turn off the "Keep Settings" switch. 1) With the 4GXtream powered down and disconnected from the NMEA 2000 network, unscrew all of the top screws (from both end caps).
The 4G Xtream has two built-in WiFi network (2.4 Ghz and 5 Ghz). One wifi network can be used to access a shoreside hotspot (2.4GHz). The 4G Xtream has a 3 x LAN ports and 1 x WAN port. All ports work up to 1000Mb/s (1 Gigabit). The 4G Connect only has one WiFi network (2.4 Ghz). The 4G Connect has 1 x LAN and 1 x WAN port. All ports work up to ...
4G Xtream Professional Internet Access & NMEA 2000 Data Solution. June 2021 Digital Yacht US. Tel 978 277 1234 www.digitalyachtamerica.com. 4G Xtream. Part Number: ZDIG4GX -US. UPC:703791696277. SRP $1599.95 . Introduction. Dear Partner. 4G Xtream is our latest, premium LTE (cellular) internet access product.
4G Xtream is Digital Yacht's latest, premium LTE (cellular) internet access product. It offers fast internet connectivity up to 25NM offshore and ships as a complete package with dual external antennas, deck mounting hardware and cabling. Just plug in a SIM card and you're good to go. You can bring your office to the boat plus the kids will ...
Description. 4G Xtream represents Digital Yacht's most recent top-tier LTE (cellular) internet access solution for marine use, featuring a NMEA 2000 interface. The product is delivered as a comprehensive package, including dual external antennas, deck mounting hardware, and cabling. Optional antenna mounts are also available.
Digital Yacht has a range of 4G/5G Router and WiFi Extender: ... The 4G Xtream/5G Xtream offers an ultra fast CAT6 modem with dual SIM card readers, built-in GPS as well as an NMEA 2000 interface for navigation app connectivity. They create a local WiFi (or wired) network on board for other devices to connect and they can also connect to ...
4G Xtream is Digital Yacht's latest, premium LTE (cellular) internet access product. It offers fast internet connectivity up to 25NM offshore and ships as a complete package with dual external antennas, deck mounting hardware and cabling. Just plug in a SIM card and you're good to go. You can bring your office to the boat plus the kids will ...
"This pack includes 4G Xtream with NavAlert, NMEA 2000 cabling kit and WiFi extender antenna. Ideal solution to get fast internet access on board via 4G and WiFi hotspot as well as NMEA 2000 data connected to phones and tablets for use with popular navigation apps. ... DIRECT SHIPPING FROM DIGITAL YACHT. EXCELLENT CUSTOMER SERVICE. SECURE ...
4G Xtream Professional Internet Access & NMEA 2000 Data Solution. May 2021 Digital Yacht UK . Tel 01179 55 44 74 www.digitalyacht.co.uk. 4G Xtream. Part Number: ZDIG4GX. UPC:703791696260. SRP £999.95 ex vat. Introduction. Dear Partner. 4G Xtream is our latest, premium LTE (cellular) internet access product.
4G Littoral Link. £ 498.00. "4G Littoral Link is a 4G (LTE) boat internet access solution to get internet for your boat - ideal for browsing, entertainment, weather, email and work from boat. It utilises a single external antenna housing dual elements for fast, coastal range access and incorporates a full function WiFi router.".
It will sit alongside our existing 4G Connect Pro as a premium product and is ideal for use on large yacht, workboats, tugs and commercial ships where reliable, low cost coastal internet and in port connectivity is required. 4G Xtream features independent dual band (2.4 & 5GHz) wifi for interconnection to mobile devices. This also provides the connectivity for NMEA data so apps on mobile ...
For boat owners looking for ultra-fast internet on board, the new 5G Xtream from Digital Yacht offers 4G and 5G connectivity as well as integration with Starlink satellite systems for the best and affordable blended internet afloat. The 5G Xtream can support 5G (shoreside) connection speeds up to 3.1GB/s but also integrates a 4G Cat 20 modem ...
For boat owners looking for ultra-fast internet on board, the new 5G Xtream from Digital Yacht offers 4G and 5G connectivity as well as integration with Starlink satellite systems for the best and affordable blended internet afloat.. The 5G Xtream can support 5G (shoreside) connection speeds up to 3.1GBs but also integrates a 4G Cat 20 modem which offers connectivity up to about 25NM from ...
Digital Yacht's 4G Xtream is the latest, premium LTE (cellular) Internet access product. It ships as a complete package with dual external antennas, deck mounting hardware, and cabling. Alternative antenna mounts are available as options.
Digital Yacht 4GXtream LTE Internet Access. Model: ZDIG4GX-US. Features: Latest Cat 6 LTE MIMO technology with range up to 25NM offshore (network dependent) Dual SIM slots with auto fail over or manual selection. Two external, high gain, wide bandwidth antennas. Dual band integrated WIFI router (2.4 & 5 GHz) — independently configurable.
Remote boat monitoring system with the 4G/5G Xtream. With Digital Yacht's 4G Xtream or 5G Xtream routers, you can receive a free anchor alarm by text message (SMS) or email. Our 4G Xtream and 5G Xtream routers offer fast onboard internet connections—300 mb/s with the 4G Xtream and 3GB/s with the 5G Xtream—up to 20/25 nautical miles offshore.
4G Connect Pro: 4G Xtream: 4G Modem Specification: MIMO technology Cat 4 Modem. Single Core Atheros 400MHz Processor 64MB RAM. Up to 150 MB/s: MIMO technology Cat 6 Modem Quad Core ARM Cortex A7 717 MHz Processor 256 MB RAM. Up to 300 MB/s: 4G Antennas: Dual external wide band high gain MIMO supplied with 7m cables and mounting bases.