wink yacht service

specifications

• Length 23.17M (76′)
• Beam 6.10M (20′)
• Builder CNB Yachts
• Year of build 2014

Tenders & Toys

• 1 x Paddle Board
• 3.85 m WILLIAMS tender with 100 HP Jet engine – New from 2018

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Looking for a yacht charter? We’re happy to help! Please call the number below, send an email or contact us via WhatsApp.

Maxim Beckers

Carl-Antoine Saverys

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Seaworthy, elegant, efficient, comfortable and easy to handle, the CNB 76 WINK, hull number 2 of a long serie, embodies 30 years of CNB excellence. With her superb proportions and a unique elegance signed by talented, world famous naval architect Philippe Briand, her lines perfectly integrate a raised saloon, ideal when sailing as well as at a mooring. The layouts are as harmonious as they are comfortable and truly functional. Conceived by interior designer Jean-Marc Piaton, they can accommodate a professional crew whose presence and activity shall by no means disturb the owner’s and his guests’ privacy. WINK is a luxury yacht to explore the seven seas with total peace of mind. 

News & publications

BGYB at the Palma Superyacht Show 2024!

Created in 2013, the Palma Superyacht Village is reserved for motor yachts and sailing boats over 24 metres in length. It takes place at Moll Vell, an original marina located in the centre of Palma, the capital of the island of Majorca. For this 2024 edition, the BGYB team will be...

Charter CHAMPAGNE HIPPY in Norway this summer!

Treat yourself to an unforgettable exploration of Norway aboard a luxury yacht. Cruising these waters offers you the unique chance to experience sailing in the fjords. This popular archipelago is beloved by tourists thanks to its untamed landscapes and its ideal positioning to witness...

ERNEST : New yacht for sale!

ERNEST is one of the best Class 40 models currently available on the market. She is extremely well built and benefits of the latest technology and design. She competed in the 2022 Route du Rhum and she will be one of the best boats for the next edition.

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• Receive the full specification
• FR +33 AC +247 AD +376 AE +971 AF +93 AG +1 AI +1 AL +355 AM +374 AO +244 AR +54 AS +1 AT +43 AU +61 AW +297 AX +358 AZ +994 BA +387 BB +1 BD +880 BE +32 BF +226 BG +359 BH +973 BI +257 BJ +229 BL +590 BM +1 BN +673 BO +591 BQ +599 BR +55 BS +1 BT +975 BW +267 BY +375 BZ +501 CA +1 CC +61 CD +243 CF +236 CG +242 CH +41 CI +225 CK +682 CL +56 CM +237 CN +86 CO +57 CR +506 CU +53 CV +238 CW +599 CX +61 CY +357 CZ +420 DE +49 DJ +253 DK +45 DM +1 DO +1 DZ +213 EC +593 EE +372 EG +20 EH +212 ER +291 ES +34 ET +251 FI +358 FJ +679 FK +500 FM +691 FO +298 FR +33 GA +241 GB +44 GD +1 GE +995 GF +594 GG +44 GH +233 GI +350 GL +299 GM +220 GN +224 GP +590 GR +30 GT +502 GU +1 GW +245 GY +592 HK +852 HN +504 HR +385 HT +509 HU +36 ID +62 IE +353 IL +972 IM +44 IN +91 IQ +964 IR +98 IS +354 IT +39 JE +44 JM +1 JO +962 JP +81 KE +254 KG +996 KH +855 KI +686 KM +269 KN +1 KP +850 KR +82 KW +965 KY +1 KZ +7 LA +856 LB +961 LC +1 LI +423 LK +94 LR +231 LS +266 LT +370 LU +352 LV +371 LY +218 MA +212 MC +377 MD +373 ME +382 MF +590 MG +261 MH +692 MK +389 ML +223 MM +95 MN +976 MO +853 MP +1 MQ +596 MR +222 MS +1 MT +356 MU +230 MV +960 MW +265 MX +52 MY +60 MZ +258 NA +264 NC +687 NE +227 NF +672 NG +234 NI +505 NL +31 NO +47 NP +977 NR +674 NU +683 NZ +64 OM +968 PA +507 PE +51 PF +689 PG +675 PH +63 PK +92 PL +48 PM +508 PR +1 PS +970 PT +351 PW +680 PY +595 QA +974 RE +262 RO +40 RS +381 RU +7 RW +250 SA +966 SB +677 SC +248 SD +249 SE +46 SG +65 SH +290 SI +386 SJ +47 SK +421 SL +232 SM +378 SN +221 SO +252 SR +597 SS +211 ST +239 SV +503 SX +1 SY +963 SZ +268 TC +1 TD +235 TG +228 TH +66 TJ +992 TL +670 TM +993 TN +216 TO +676 TR +90 TT +1 TV +688 TW +886 TZ +255 UA +380 UG +256 US +1 UY +598 UZ +998 VA +39 VC +1 VE +58 VG +1 VI +1 VN +84 VU +678 WF +681 WS +685 XK +383 YE +967 YT +262 ZA +27 ZM +260 ZW +263

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Wink 43' Viking 43 Open Express 1996

This vessel is no longer on the market.

Recently donated to AMI Kids this beautiful and meticulously maintained Viking 43 Open Express with the MANN 1050 diesel option is available for purchase. There were only two or three made with the big MANNs. Talk about plenty of power in a 43 - this girl will get up and go with a 34 knot top end and an effortless 28 knot cruise. She gleams at the dock with her recently painted topsides in Awlgrip Shark White. Clean and tidy throughout with almost new canvas and cushions. You'll think she's a new boat when you see her at the dock. Same owner since she was purchased in 1997 with 140 hours. She even has a bow thruster! Complete fluid and filter change in October 2022 with full 1000 hour engine service to be completed this month. Transmission coolers were replaced two years ago and complete engine service including heat exchangers and after coolers was done in 2019. Easy to see just south of Annapolis, MD approximately one hour from BWI airport.

Specifications

• Price USD: $ 249,000

43 Open Express

Edgewater, maryland, united states, power yacht.

• LOA: 43 ft in
• Display Length: 43 ft
• Beam: 15' 3"

Sport Fishing

• Water Capacity: 115 gals
• Fuel Capacity: 600 gals
• Engine Details: MAN 1050
• Engine 1: 4025.00 HRS 820.00 HP
• Engine 2: 4025.00 HRS 820.00 HP
• Engine Fuel: Diesel
• Days on Market: INQUIRE

+ COURTESY OF CHESAPEAKE BAY MAGAZINE JANUARY 2004

As John Page Williams said in his Chesapeake Bay Magazine article titled "True Norse" in January of 2004: "With its luxurious interior to its full-on angling cockpit the Viking 43 Open Express can bring up the fish and let you serve them in style." For a complete copy of the three page feature article on this boat, just call text or email the listing broker. It's full of great background, descriptions and information. You read that correctly...this boat was featured in the magazine in January of 2004.

+ COURTESY OF THE POWERBOATGUIDE

The Viking 43 Open was the best-selling express fisherman in her class during most of the 1990s. A big muscular boat with serious eye appeal, the 43's large bridge deck and comfortable cabin accommodations are perfect for entertaining and cruising. Notably, the 43 Open was one of the first big express boats to feature a centerline helm position. Belowdeck, the standard single-stateroom floorplan has a spacious, wide-open salon with a big U-shaped settee to port and a full-service galley opposite. An efficient and popular day boat layout. To the veteran angler, the 43's large, uncluttered cockpit is testimony to Viking's long experience building tournament-winning sportfishing boats. Cockpit features include a top-loading freezer, tackle cabinet with bait prep center, removable fish box, baitwell and walk-in engine room access. Early models with 550hp 6V92 DDEC diesels cruise at 23-24 knots. Later models with 680hp MANs cruise at 26-27 knots, and 820hp 10-cylinder MANs cruise at close to 30 knots. Over 70 were built.

+ Disclaimer

The company offers the details of this vessel in good faith but cannot guarantee or warrant the accuracy of this information nor warrant the condition of the vessel. A buyer should instruct his agents, or his surveyors, to investigate such details as the buyer desires validated. This vessel is offered subject to prior sale, price change or withdrawal without notice.

Not all boats listed online are listed with United, but we can work on your behalf. For more information on this vessel or to schedule a showing, please contact a United Yacht Sales broker by calling our main headquarters at (772) 463-3131.

Interested In This Yacht?

Contact to learn more!

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United is the largest professional yacht brokerage firm in the world with over 200 yacht brokers in our network. By listing your boat or yacht for sale with us, all of our team are immediately notified of your boat and begin working to match your yacht with a buyer. We have many examples where boats have sold through our network and our proprietary broker forum that keeps our team connected 24/7. With hundreds of closings every year, there is no better team than United to help with the listing and sale of your vessel. Find out what your current yacht is worth on today's market!

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The yacht MLS consists of thousands of available brokerage vessels from all over the world and in different conditions. Hiring an experienced yacht broker to help you find the perfect boat makes financial sense, as well as takes the stress out of the process. A United broker starts by listening to your needs, how you plan to use your boat, your potential boating locations, and your budget. We then go to work looking at all of the available yachts that fit your criteria, research their history, provide you with a clear picture of the market, and organizes the showings. We're with you every step of the way from survey to acceptance and our industry-leading support staff will make sure your closing goes smoothly.

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Denison Yachting is a yacht brokerage firm specializing in yacht sales (as well as super yacht + charter sales) that has helped boat buyers find superyachts , motor yachts , catamarans , sailboats , and trawlers .

Prospective yacht owners interested in buying a new luxury yacht can search for yachts on the market worldwide by brand, make, type, length, price, location, year, and more. You can even search for yachts in Bitcoin, as we offer the option to purchase with Cryptocurrency. Our yacht selection includes megayachts of all sizes and from all over the world.

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Our team of licensed + bonded yacht brokers offer our clients three generations of yachting expertise. With over 100 brokers worldwide, their knowledge and experience in the yachting industry with both new and used yachts is one of the biggest factors in our success. With a large inventory of yachts for sale combined with our industry leading level of service & expertise, our brokers are guaranteed to find the perfect boat for your yachting needs, be it a luxury superyacht, a used catamaran, a large sailboat, or just about any yacht of your dreams.

328' Alarnia 2023

Fort lauderdale, fl, us, 308' azimut 2022, fremantle, wa, australia, $10,900,000, 262' benetti 2024 simon fraser, genova, italy, 262' isa 2025, ancona, it-an, italy, 262' oceanco 2019 y701, €79,750,000, 262' admiral 2024 galileo 80, carrara, italy, 257' abeking & rasmussen 2011 amaryllis, nassau, bahamas, €89,000,000, 255' custom 1962 hansa, karlskrona, sweden, 249' custom 1972 lady sarya, monaco, monaco, €12,000,000, 243' lurssen 2007 global, la ciotat, france, €79,000,000, 243' lurssen 2017 aurora, dubai, united arab emirates, €130,000,000, 240' delta marine 2006 laurel, west palm beach, fl, us, $69,500,000, 235' custom 1983 nansen explorer, kristiansund, norway, €15,900,000, 230' admiral 2024 galileo 70, 226' custom 2024, €70,000,000, 223' custom 2025, €95,000,000, 220' heesen 2023 yn20067, rotterdam, netherlands, €99,000,000, 213' admiral 2024 admiral 65m u force, 210' sirena 2017 my kokomo 64' 2017, ancona, italy, 210' custom 2011 running on waves, athens, greece, €17,500,000, 209' royal denship 2006 cupani, palma, balearic islands, spain, $29,950,000, 209' vsy 2020 atomic, phillipsburg, saint martin, $63,000,000, 207' delta 2025 project metaverse, seattle, wa, us, $95,000,000, 203' sarp yachts 2025 project nacre, antalya, turkey, €45,000,000, 203' crn 2020 my voice, €65,000,000, 202' amels 2003 calypso, la ciotat, france, €40,000,000, 201' custom 1973 voyager, la seyne-sur-mer, 83, france, 200' custom 2025, 198' alia yachts 2016 samurai, miami, fl, us, €44,000,000, 198' leapher 2025 horizon, tolkamer, netherlands, compare yachts.

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Our boat builder’s commitment to the yacht owner.

Westport offers a full range of owner services, designed to keep every yacht meticulously maintained for flawless performance, total onboard enjoyment and maximum return at re-sale time.

At Westport, We Take The Service of Your Yacht Seriously – 24 Hours a Day

Westport’s commitment to serving our customers begins the moment each owner signs the contract to purchase a new or brokerage yacht.

At delivery, owner and captain are presented with a list of contacts at the appropriate sales center, in the service department and at the shipyard, for 24 hour-a-day access and immediate response to any need.

Stability in Personnel – Relationships

You will find a consistent relationship with the people you have come to identify and call upon during the entire length of your new construction process and delivery. Westport is proud of our decades-long company associates. The majority of the Westport craftsmen, office associates, management, and sales & services associates have been with the company for over a decade. Many have tenures of several decades.

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Once final commissioning is complete, experienced service representatives accompany your crew for a comprehensive sea trial and orientation, so that your Westport Yacht is delivered ready for you to board and enjoy.

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We have a growing number of second and third-time owners who apparently agree.

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• Digital edition

How to service a winch – video guide

Rachael Sprot

• November 29, 2020

Servicing winches regularly is critical for safety, to keep things working easily and to prolong your equipment's life. Rachael Sprot of Rubicon 3 explains how to disassemble, clean and rebuild your winch.

A backwinding winch can be extremely dangerous and cause serious injury, so winches should be serviced every year in order to clean the mechanism, check for damage and replace worn parts.

Springs and pawls, the heart of the ratchet system inside, are most likely to jam or fail, so should be replaced on a regular basis. You’re also checking that the gears and teeth are not worn or burred, and that there is no serious corrosion. After that, it’s a simple case of cleaning and regreasing to keep things spinning smoothly.

1. Setting up

Most winches can be taken apart with two tools – a flat-headed screwdriver and a set of allen keys. Protect your decks with a sheet or cardboard, and it’s a good idea to put something over the guardwires to stop any parts dropping over the side. Have a small container to hand for the small parts. You’ll need a cleaning agent, a toothbrush, winch grease, and oil. Finally have a manual to hand in case you get lost, and a smartphone to take photos to retrace your steps if needs be.

2. Stripping down

Some winches will have a circlip or locking ring, but on this Harken winch, there’s a screw at the bottom of the handle socket, which allows you to remove the cover and undo the screws that hold the drum on. As you lift the drum take care no bearings drop out of the bottom.

You can then remove the bearings, undo the screws around the assembly base and lift it off to reveal the gears. Carefully take the gears off and lay them out in order, the same way up you take them out.

To remove the pawls, slide a small flat-headed screwdriver under the spring to lift it out of its recess, and slide it out.

3. Cleaning

Grease collects salt and dirt so will need cleaning off. Use a tub of mineral spirit or diesel and scrub with a toothbrush. As you go, check for wear or corrosion.

Dry off, then grease the gears and teeth with winch grease or marine grease. Non-metal bearings don’t need to be greased, but a tiny amount can help.

4. Reassembly

Replace the pawls and springs into their housings – pinch the spring into the pawl, then slide it down. Just use pawl oil, or light oil, as grease will go sticky and can make the pawl stick.

Make sure the gear rings go back in the right way round. Newer winches have rings that are reversible for longer life. Before replacing the gears, check the pinions are secure and free of corrosion.

Secure the central body, replace the bearings and slide the drum back on.

5. Final checks

Make sure the rope stripper for the self tailer points into the cockpit, as this is where the rope tail will go as you winch. Dab anti-corrosion compound onto the screws and hand tighten – check with a torque wrench if you have one.

Give it a spin to check the ratchet works and the winch doesn’t backwind.

Our how to video series is brought to you in association with gjwdirect.com

GJW Direct offers some of the most comprehensive and competitive boat insurance policies on the market. With more than 175 years in marine insurance, when you insure your yacht with us, you’re dealing with the boat insurance specialists, leaving you free to enjoy your time on the water.

With thanks to Bruce Jacobs and the experts at rubicon3adventure.com, the UK’s specialists in adventure sailing and training.

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Cruising the Moskva River: A short guide to boat trips in Russia’s capital

There’s hardly a better way to absorb Moscow’s atmosphere than on a ship sailing up and down the Moskva River. While complicated ticketing, loud music and chilling winds might dampen the anticipated fun, this checklist will help you to enjoy the scenic views and not fall into common tourist traps.

How to find the right boat?

There are plenty of boats and selecting the right one might be challenging. The size of the boat should be your main criteria.

Plenty of small boats cruise the Moskva River, and the most vivid one is this yellow Lay’s-branded boat. Everyone who has ever visited Moscow probably has seen it.

This option might leave a passenger disembarking partially deaf as the merciless Russian pop music blasts onboard. A free spirit, however, will find partying on such a vessel to be an unforgettable and authentic experience that’s almost a metaphor for life in modern Russia: too loud, and sometimes too welcoming. Tickets start at $13 (800 rubles) per person.

Bigger boats offer smoother sailing and tend to attract foreign visitors because of their distinct Soviet aura. Indeed, many of the older vessels must have seen better days. They are still afloat, however, and getting aboard is a unique ‘cultural’ experience. Sometimes the crew might offer lunch or dinner to passengers, but this option must be purchased with the ticket. Here is one such  option  offering dinner for $24 (1,490 rubles).

If you want to travel in style, consider Flotilla Radisson. These large, modern vessels are quite posh, with a cozy restaurant and an attentive crew at your service. Even though the selection of wines and food is modest, these vessels are still much better than other boats.

Surprisingly, the luxurious boats are priced rather modestly, and a single ticket goes for $17-$32 (1,100-2,000 rubles); also expect a reasonable restaurant bill on top.

How to buy tickets?

Women holding photos of ships promise huge discounts to “the young and beautiful,” and give personal invitations for river tours. They sound and look nice, but there’s a small catch: their ticket prices are usually more than those purchased online.

“We bought tickets from street hawkers for 900 rubles each, only to later discover that the other passengers bought their tickets twice as cheap!”  wrote  (in Russian) a disappointed Rostislav on a travel company website.

Nevertheless, buying from street hawkers has one considerable advantage: they personally escort you to the vessel so that you don’t waste time looking for the boat on your own.

Prices start at $13 (800 rubles) for one ride, and for an additional $6.5 (400 rubles) you can purchase an unlimited number of tours on the same boat on any given day.

Flotilla Radisson has official ticket offices at Gorky Park and Hotel Ukraine, but they’re often sold out.

Buying online is an option that might save some cash. Websites such as  this   offer considerable discounts for tickets sold online. On a busy Friday night an online purchase might be the only chance to get a ticket on a Flotilla Radisson boat.

This  website  (in Russian) offers multiple options for short river cruises in and around the city center, including offbeat options such as ‘disco cruises’ and ‘children cruises.’ This other  website  sells tickets online, but doesn’t have an English version. The interface is intuitive, however.

Buying tickets online has its bad points, however. The most common is confusing which pier you should go to and missing your river tour.

“I once bought tickets online to save with the discount that the website offered,” said Igor Shvarkin from Moscow. “The pier was initially marked as ‘Park Kultury,’ but when I arrived it wasn’t easy to find my boat because there were too many there. My guests had to walk a considerable distance before I finally found the vessel that accepted my tickets purchased online,” said the man.

There are two main boarding piers in the city center:  Hotel Ukraine  and  Park Kultury . Always take note of your particular berth when buying tickets online.

Where to sit onboard?

Even on a warm day, the headwind might be chilly for passengers on deck. Make sure you have warm clothes, or that the crew has blankets ready upon request.

The glass-encased hold makes the tour much more comfortable, but not at the expense of having an enjoyable experience.

Getting off the boat requires preparation as well. Ideally, you should be able to disembark on any pier along the way. In reality, passengers never know where the boat’s captain will make the next stop. Street hawkers often tell passengers in advance where they’ll be able to disembark. If you buy tickets online then you’ll have to research it yourself.

There’s a chance that the captain won’t make any stops at all and will take you back to where the tour began, which is the case with Flotilla Radisson. The safest option is to automatically expect that you’ll return to the pier where you started.

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Why is Wink switching to a subscription service?

Maintaining and developing the Wink platform is costly. Unlike companies that sell user data to offset costs associated with offering free services, Wink has relied solely on the one-time modest fee derived from hardware sales. This modest subscription fee will allow us to continue to provide you with the functionality that you’ve come to rely on in addition to continued development, customer support, plus new integrations and app features. You can sign up for the Wink Subscription service by going to subscription.wink.com

How do I manage my Wink Subscription?

You can update your Wink Subscription service by going to subscription.wink.com . There you can update your Payment Method, change your password, or cancel your subscription.

Will I be able to access my devices if I don’t subscribe?

If you don’t subscribe you will only have access to local control from the Wink app for switches, lights, and locks that are already connected directly to your hub. You will not be able to control your devices when you are not on your local WiFi network, use Alexa or Google Home or any API devices.

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The Wink Subscription service costs $5.99 USD per month and does not require any contract.

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To protect the card holder, Wink does not have access to your Credit Card information. All transactions are handled and stored by Stripe, our trusted payment processor.

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Your credit card will be charged every month from the day that your first Wink subscription payment is charged. For example, if you subscribed on January 15, your next payment will be February 15, then March 15, and so on.

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The Wink subscription is $5.99 per month in US dollars.

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We currently can accept most types of credit cards and debit cards. This includes pre-paid credit cards for anyone who prefers their convenience.

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Unfortunately we’re not able to offer an upgrade program at this time. With a Wink subscription, the original Wink Hub and the Wink Hub 2 will continue to be supported as they always have, with new features and partner products.

What happens if I cancel my subscription?

If you decide to cancel your Wink Subscription, your subscription will remain active through the end of your monthly billing cycle. At that time, you will no longer be charged and will only have access to local control when your Wink App is on your local Wifi for a limited set of switches, lights and locks. .

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If you have an active Wink subscription, you can unsubscribe via the subscription portal.

Log into subscription.wink.com

Under the Subscriptions section, select “Manage Subscription”.

Select the “Cancel Subscription” link.

What happens when I resubscribe to Wink?

When you restart your Wink Subscription, you will regain access to the devices and automations on your Wink Account and will be charged $5.99 USD at the beginning of each billing cycle.

Why do I see “Postal code incomplete” during Wink Subscription signup?

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Why did I receive a credit card declined message when signing up?

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You will lose access to devices within the Wink App that do not have local control, but Wink will not remove these devices from your Wink Account. If you choose to subscribe to Wink in the future, you will regain access to all of the devices on your Wink Account.

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Automations will be disabled for non-subscribed accounts. When you choose to subscribe to Wink, all schedules & robots will return to the state they were previously set to.

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No. All sensors must first detect or “sense” something like motion, light, smoke, or sound. This information is then sent to the Wink Servers where an automation will process the trigger and activate a notification, or a more complex sequence of events setup by you. Because all automations are a premium service, sensors will require an active Wink Subscription to fully function.

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Will you be offering additional features in the future?

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How do I reset my Wink Hub and delete all devices?

If you no longer wish to have your devices connected to your Wink Hub and you are not a subscriber, please contact us using the email address that is currently registered to your Wink account. If you are already a subscriber, you must first cancel your Wink subscription here , and then you can contact us . In the body of the message, please include the name of the Wink Hub, and explicitly state that you want it factory reset and all Hub connected devices removed. This action will unpair all of the hub-connected devices from your Wink Hub.

If I don’t update my Wink Hub or the Wink app, will I need to subscribe?

Because we test and audit the security of our platform regularly, we make updates to the Wink app and Hub to ensure the privacy and security of your smart home, and recommend you update your system when one is available. That said, whether or not you update your system, most of Wink’s services will be disabled if you choose not to subscribe. If you subscribe at a later time, these features and automations can be reactivated, provided you did not delete them.

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For your account security, please contact us through our Webform using the email address that is currently registered to your Wink account. You will need to explicitly state which account you want removed by writing out your Wink email address in the body of your message. Once we have this information, we will confirm when your request has been processed successfully. If you no longer have access to the email address that is registered to your Wink account, then you will need to reach out to your email provider to regain access.

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The way our subscription system is currently set up, customers would have to pay a separate fee for each family member’s account. That said, we are currently investigating ways of handling multiple users and shared devices for the future. In the meantime, as a subscriber you have the option of logging into multiple trusted devices with your Wink account. Each device should be able to control your Wink smart home without any issues.

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Log out of the Wink app via the top left side of the home screen and tapping the user settings icon (gear on iOS, face on Android). Tap My profile” and scroll down and tap the option to Log Out”. Scroll through the start screens until you reach the Login / Create account” section. Select Login and underneath the email/password fields is a “Forgot Password” link. Pressing the “Forgot your password” link will allow you to send the reset instructions to the email address you used when you set up your Wink account.

How do I update my Wink profile and email address?

From the Wink app home screen, tap the user settings icon (gear on iOS, face on Android). Select “My Profile” and you will see several fields including your name, email address, and phone number. Update your information, then put in your current Wink password and tap “Update Account”. If you change your email address, you’ll need to confirm the new one by going to the email account, and clicking the confirmation link. Changes will then be saved in the Wink app.

Which devices will I be able to control locally without subscribing?

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What is Wink?

Wink is the simpler, smarter home. We bring hundreds of products from 50 trusted brands together in a single mobile app, so you can easily monitor, control, and automate your smart home, no matter where you are.

What can I do with Wink?

As little or as much as you want! There’s no wrong way to use Wink - we encourage people to integrate their smart home within their daily lives based on what works for them.

Here are a few common feature functionalities you’ll find within the Wink app:

Individual product control: Every product you connect with Wink shows up on the home screen of the app. From there, if you want to check the status of a product, simply select it, and adjust as needed. Perfect for those times when you’re not sure if the door is unlocked or hallway light is left on!

Schedules: Want all your smart lights to turn on or off at specific times? You can create a Schedule within the app for individual products or groups of products and sync when they’re on or off. The possibilities are endless - you can have your porch light turn on at sunset, or have all the house lights automatically turn off 30 minutes after you leave for work.

Shortcuts: Shortcuts let you control multiple products with one swipe in the Wink app. For example, a “Welcome Home” Shortcut could be created to turn on your hallway lights, unlock the front door, and adjust the thermostat all at once.

Robots: Robots let you program products to work together automatically based on triggers, such as location or activity. For example, you could create a “Safety” Robot that triggers your lights to turn on automatically if smoke is detected to help you wake up and exit your home quickly.

What makes Wink unique?

Wink’s focus is on bringing together the best products from the most trusted brands to elevate what’s possible with the smart home. If a product adds value to the Wink ecosystem and our users, we will absolutely look for ways to integrate it regardless of who the manufacturer is.

We also designed our platform to be simple, flexible, and easy-to-use. By partnering with trusted brands, you can pick and choose from hundreds of products that make sense for your lifestyle. Want to make your entire home smart? Go for it! Just want to connect a lightbulb or two? That’s also great. We want your Wink smart home to be perfectly synced with how you live your life.

What are the Wink Hub and Wink Hub 2 and why do I need one of them?

The Wink Hub is a product that consolidates the different technologies (protocols) found in smart home products into one, so that you can control them all from the Wink app.

It’s compatible with Bluetooth Low Energy (LE), Kidde, Lutron Clear Connect, Wi-Fi, Z-Wave, and ZigBee, which are the protocols found in the majority of leading smart home products.

Wink Hub 2 - our next generation Wink Hub - includes an improved Bluetooth LE radio and a Thread-capable radio for future support. It’s slimmer in design and connects easier to your home network. For more information on the differences, check out the Wink Hub 2 FAQ page.

What is a protocol?

Smart home products use radios to send and receive information, which is what enables them to connect wirelessly to each other and to your Wink app. They send and receive that information through protocols - which are a set of standards and rules (it can be helpful to think of a protocol as a language).

Every smart product uses some type of protocol, the more common and popular of which include ZigBee, Z-Wave, Wi-Fi, and Bluetooth LE. Each one has its own unique benefit. Z-Wave, for example, uses a small amount of power and has a long range, which makes it great for products like door and window sensors.

Because the products that people like from the brands they trust don’t all use one protocol, we created the Wink Hub. The Wink Hub and its next generation Wink Hub 2 translate all of those different protocols into one, so that your Wink app can be easily used to monitor, control, and automate your products.

What is Wink Relay?

Wink Relay is a touchscreen control panel that’s tailored to you. It replaces a traditional light switch on your wall and runs the Wink app to provide a central location through which you can monitor, control, and automate your smart home.

Wink Relay is compatible with Wi-Fi and ZigBee, which means it can serve the same purpose as the Wink Hub for products that run on those technologies. Products that use Bluetooth LE, Z-Wave, Lutron ClearConnect, and Kidde will require the Wink Hub or Wink Hub 2 in order to connect with Wink Relay.

Where is Wink available?

Wink supports users in the United States and Canada.

Wink Hub 2 is available at Wink.com and partner retailers such as Amazon.com, The Home Depot, and The Home Depot Canada while supplies last.

The original Wink Hub is available at Wink.com and partner retailers such as Amazon.com, The Home Depot, and The Home Depot Canada while supplies last.

Wink Relay is available at Wink.com and partner retailers such as Amazon.com, The Home Depot, and The Home Depot Canada while supplies last.

The Wink app is available for free download from the iTunes App Store and Google Play .

How much does Wink cost?

Wink Hub 2 is available for $99 on Wink.com . The Wink Hub is available for $69 on Wink.com while supplies last. Wink Relay is available for $99 on Wink.com .

Wink is available as a $5.99 monthly subscription with no long-term contracts.

Which mobile platforms does Wink support?

Wink currently supports iOS 9.0 or later and Android 4.0 or later. The Wink app is available for free download from the iTunes App Store and Google Play . Wink also supports Apple Watch and Android Wear, so you can control your smart products from your wrist.

Can I access Wink from my computer, mobile web, or browser-based platform?

Not at this time. We currently support apps for iPhone, iPod Touch, Apple Watch, Android Mobile, and Android Wear. You can also control all of your smart products with Wink Relay or use your voice to control them with Amazon Alexa.

Does Wink work with Amazon Alexa?

Yes. We’ve partnered with Amazon Alexa so you can use your voice to control smart products around your home with a Wink Subscription. Right now you can control all of your Wink-compatible lighting products, Wink-compatible Locks and Wink-enabled Thermostats through Alexa, and we’ll be adding additional product categories and features over time.

Does Wink work with IFTTT?

Yes. The Wink Shortcuts channel on IFTTT enables you to activate Wink Shortcuts through IFTTT triggers. For example, if you use a Jawbone UP to monitor your sleep activity you can set up a recipe in IFTTT that tells your Wink-compatible lights to turn off and the thermostat to adjust automatically when your UP goes into Sleep mode.

IFTTT can also be used with Wink Relay. The two buttons to the right of the Relay touchscreen can be turned into triggers for the many automations enabled by IFTTT. Read more about how to get started here .

Is Wink compatible with Apple HomeKit?

Not at this time. We would like to support HomeKit when that becomes possible for multi-brand platforms. Please stay tuned for further updates.

Where can I find out which products work with Wink?

You can find the full list of Wink-compatible products at www.wink.com or in the “Add A Product” menu within your Wink app. We are continually working to add more products to the Wink platform from the brands you trust and rely on everyday.

What does it mean if a product is “Wink-certified?”

Products that carry the Wink seal are certified to ensure a smooth experience and comprehensive customer support. We work with these brands to design simple interactions, test their products on the Wink platform, and integrate customer support services.

Other products that utilize Z-Wave and ZigBee for communication may connect with the Wink Hub and Wink Hub 2 and feature basic support, but may not be fully optimized within the Wink app. We are continually working to expand compatibility with leading brands and products.

Where should I locate the Wink Hub or Wink Hub 2 within my home?

• The Wink Hub should be located at least 15 feet away from any other Wi-Fi device (including your router). We recommend you locate Wink Hub 2 a similar distance away from other Wi-Fi devices and routers, if you wish to connect Wink Hub 2 using Wi-Fi.
• Position your Hub in a centralized location that minimizes the distance between the Hub and your connected devices.
• Stone, tile, mirrors, and large metal surfaces tend to interfere with wireless communication. Try to avoid placing your Hub in locations that put surfaces like these between the Hub and your connected devices.
• if possible, locate your Hub in an open space at least 3 feet above the floor. Avoid cabinets when possible.

Range is very environmentally dependent, but a typical residential installation may experience range up to 50 feet.

How do I connect a product to the Wink app?

We’ve worked hard to make sure the setup process for all Wink-compatible products is as easy and intuitive as possible.

Connecting your product to Wink takes place in the app. Selecting ‘Add a Product’ within the app shows you all the different categories of products that are compatible with Wink. From there, you can either scan the barcode of your product, search for the product in the Search bar, or find the product within the category it falls in. For example, Chamberlain can be found within the Garage Doors category.

Detailed step-by-step instructions will then surface within the app to guide you along the setup process.

If you have additional questions, visit our Product Support page for in-depth setup information on each Wink-compatible product.

Am I able to connect a product that isn’t supported by Wink?

Possibly. Z-Wave switches, lights, locks, and sensors should connect to your account, as should ZigBee lights. We cannot guarantee full functionality with Wink for products that are not officially supported.

Can I have multiple users on my Wink account or give access to my products?

Yes. You can give access to specific products to other users. You determine who has access and which products others can access. As the master account user, you can add, edit, or remove their access at any time. If you delete a product from your shared account, the other users will lose access to it, but it will not be removed from the master (your) account.

How much Wi-Fi bandwidth does Wink require?

Wink uses a very limited amount of Wi-Fi, under 20 mbs per month, which is comparable to any other connected device.

Will the Wink Hub / Wink Hub 2 connect to a 5GHz network?

The Wink Hub will only connect to a 2.4GHz network.

Wink Hub 2 includes an improved Wi-Fi radio that connects with both 2.4GHz and 5GHz networks. Wink Hub 2 can also connect via Ethernet.

How much battery does the Wink app use? Is there a way to limit it?

In general, the Wink app doesn’t require any more or less battery power than other mobile apps.

The Wink app does have a feature called “geo-fencing” that allows products to turn on automatically when you get close to home and shut off when you leave. Since this feature uses the GPS on your phone to tell your products when to turn on or off, it uses more battery. If your phone battery is low or you wish to conserve battery usage, turn off geo-fencing for smart schedules (the Wink app needs to be running in the background for this to work).

If I encounter issues with a Wink-enabled product or the Wink app where do I go for assistance?

Our support hours are 10am to 6pm EST. You can contact us through our Webform or you can reach out with Twitter or Facebook if you prefer social media. To expedite your questions, be sure to email us from your Wink account email address or include it in the message.

Can I control my products remotely?

With an active Wink Subscription, you can access, control, and automate your Wink-enabled products from the Wink app wherever you are, as long as you are connected to the Internet or mobile data. Free Wink accounts will only have access to locally controlled devices.

Does it cost me anything to control my products remotely?

Yes, Wink is an affordable $5.99 monthly subscription to use your system. The Wink app is free to download from the app store.

What are Robots?

Robots are a simple way to automate your home to run on its own. With a few taps in the Wink app, you can program your products to work together automatically based on triggers, such as location or activity. For example, you could create a “Safety” Robot that triggers your lights to turn on automatically if smoke is detected to help you wake up and exit your home quickly.

What are Shortcuts?

Shortcuts can be created within the Wink app and let you control multiple products with one tap. For example, a “Welcome Home” Shortcut could be created to turn on your hallway lights, unlock the front door, and adjust the thermostat all at once.

What are Schedules?

Schedules in the Wink app are very similar in function to an auto-timer. You can create a Schedule that automatically turns on the downstairs lights at sunset, or one that turns off the kitchen lights 30 minutes after you leave from work.

What happens if my wireless network connection and power go out?

The Wink Hub and Wink Hub 2 require power and a wireless network to control your smart devices. If you lose power and your wireless network connection, you will still be able to manually control devices that do not require electricity (e.g. battery-powered front door locks). However, you will not be able to control them via the Wink app. Once the power and wireless network are restored, your Wink Hub and compatible devices should automatically reconnect.

What happens if my Internet goes out?

If your account does not have a current Wink subscription, as long as you have power and your phone is connected to your home’s wireless network, you can use Local Control with Wink Hub-connected lighting products and door locks. Internet access is not required to control these devices locally.

If your account has an active Wink Subscription and you lose Internet access, you will still have local control as long as you have power and your phone is connected to your home’s wireless network. Once your Internet access is restored, you will regain remote control of your Wink Hub and all connected devices automatically.

What is local control?

Typically, when you control a device through the Wink app, your phone sends a command signal to your wireless router, which then communicates with Wink’s server in the cloud. Your signal is then sent back through your wireless router to your Wink Hub / Wink Hub 2, which then sends your command signal to the device.

Local control removes Wink’s cloud server from the equation, so your phone can talk directly to your Wink Hub using your home’s wireless network.

Local control currently works with Wink-compatible, Hub-required lighting products and door locks. If your account has an active Wink Subscription and you own a Wink Hub 2, you also have the ability to locally control advanced home automations, such as Robots and Schedules, for increased reliability and speed.

Is there a maximum number of products that the Wink app can support?

While this question seems straightforward it can get a bit technical.

Short answer: Wink is designed to allow you to add many smart products around your home, and you can add hundreds of products to the Wink Hub or Wink Hub 2 and control them from your Wink app.

Long answer: The Wink Hub and Wink Hub 2 support a variety of protocols to communicate with the different types of smart products around your home. The limit varies by protocol. For example, the Wink Hub can control 230 different Z-Wave products so it is safe to say your Hub can control hundreds of products around your home.

How do I update my Wi-Fi information in the Wink app after buying a new router or changing my network password?

You can change your Wi-Fi information in the Wink app at any time. Open the Wink app and select the “Hub” icon on the main menu. Then, select the “Gear” or “Settings” icon for iOS devices and “…” for Android devices. Select the name of your Hub from this menu and scroll down to “Wi-Fi” on the “Hub Settings” menu that opens. Please note, your Wink Hub must be flashing purple in order to update the network settings.

Is Wink secure?

We take our users’ privacy and data security very seriously, and we regularly examine our practices to ensure that they exceed industry standards. We adopt security measures that include certificate pinning, encryption, two-factor authentication for all system administrators, and regular security audits. We also encourage our users to secure their wireless networks and adopt strong passwords.

For more information about our approach, visit our Security page .

How secure are the products in the Wink ecosystem?

Wink is constantly working with top security researchers around the world, as well as each of our partners to improve the security of our devices and the devices we connect with. Making our products more secure is not a one-time event. It’s a constantly evolving process that we are committed to continually improving.

How will my Wink Hub and devices stay secure and up-to-date?

Wink is constantly testing and auditing the security of our system. We make frequent updates to the Wink platform to ensure it is safe and secure. Regardless of whether you have an active Wink Subscription or a free account, we will automatically push critical updates so you don’t have to worry about it.

How can I help protect my home network?

Wink works to make security a priority, but there are also things you can do at home to help secure your home network and smart products.

• Always update your smart products when new software and firmware are available. It is important to always keep the software on your connected products up to date. These updates not only give you new features, but help keep your products secure.
• Use strong passwords for your connected products.
• Make sure the password for your Wi-Fi network and your Wink account are at least 16 characters and contains uppercase and lowercase letters, numbers, and symbols. This suggestion applies to any passwords you create for other accounts.
• Use unique passwords for each of your online accounts - social media, email, etc. This ensures that if one account is compromised, the impact on the others will be mitigated.
• Utilize the “guest network” feature on your wireless router. If friends or family request access to your wireless network while they visit, use your router’s guest network feature instead of giving them access to the network that connects all of your smart products. While access to that network will not grant them access to your connected home, it keeps your network more protected.
• Make sure your wireless network is secured with a modern security encryption like WPA2-PSK. WPA2-PSK is the modern standard for network security and replaces the deprecated, and insecure, WEP encryption. Unfortunately, some routers are still installed with WEP as the default security scheme. WEP networks can often be identified by the network password; if your password is exactly 10 or 26 characters long and only contains hexadecimal characters (0-9 and a-f) it is likely your network is configured with WEP security. For security purposes, you should convert your network security to WPA2-PSK. Refer to your router’s instruction manual for details on how to do this.

What access does Wink have to my products?

Wink can see the devices you have paired to your account, the firmware version you are running, and the names you have assigned to your devices. Wink does not have access to any passwords or user codes for locks.

Most orders ship within 5 business days. Once your order ships you will receive a confirmation email with tracking information. Ground shipping is free for orders delivered within the continental US, but limited only to the Wink Hub 2, Wink Bright, Wink Door/Window Sensor, Wink Motion Sensor, Wink Siren & Chime, and Wink Look Out. If there are other products in your cart during checkout, shipping charges will apply to those products. Please note that we ship orders only when all items are in stock. Orders will be held if there is an item that is not currently in stock.

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