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How to Download, Install & Use CyberGhost VPN on macOS?

How to Download, Install & Use CyberGhost VPN on macOS

Mac and iMac users may not face huge security vulnerabilities while browsing the web as macOS already incorporates better privacy and security measures than Windows. But that doesn't mean your data is entirely safe from hackers while streaming, gaming, or torrenting on Mac. That's why, if you are going to have or already have a CyberGhost VPN subscription and you own a macOS-based device, installing the VPN on it is the best way to protect your sensitive data. Check the below-mentioned step-by-step process to know how to download, install, and use CyberGhost VPN on macOS. 

CyberGhost VPN works on all macOS devices including, MacBook, MacBook Air, MacBook Pro, iMac, iMac Pro, Mac Pro, and Mac mini.

The minimum system requirement to install CyberGhost VPN on macOS is: 

  • Mac OS X 10.12 (Sierra) or newer versions
  • 70 Megabytes of free storage space

1. Firstly, visit the CyberGhost VPN subscription page .

2. Now, hit the Get CyberGhost VPN button.

How to Download, Install, and Use CyberGhost VPN on macOS?

3. Choose your preferred subscription plan from the next page.

3. After that, select your preferred payment option and submit the required details to complete your purchase.

How to Download, Install, and Use CyberGhost VPN on macOS?

4. Now, go back to the CyberGhost official website and find My Account at the top right corner of the homepage.

How to Download, Install & Use CyberGhost VPN on macOS?

5. Log in to your CyberGhost account with the credentials you've received through the confirmation email.

How to Download CyberGhost VPN on macOS?

6. Once you access the CyberGhost dashboard, navigate to the option CyberGhost VPN for macOS .

7. Now, hit the Download button available right beside this option.

How to Download CyberGhost VPN on macOS?

8. After that, choose your preferred location to Save the setup (.pkg) file.

How to Download CyberGhost VPN on macOS?

9. When the download process ends, double-click on the CyberGhost VPN Installer .

10. Next, click the Continue button in the installation window.

How to Download CyberGhost VPN on macOS?

11. The Software Licence Agreement will come up next; go through it and click Continue again.

How to Download CyberGhost VPN on macOS?

12. Now, a pop-up window will appear asking for confirmation; click the Agree button.

How to Download CyberGhost VPN on macOS?

13. On the next screen, hit the Install button to start the installation process.

How to Download CyberGhost VPN on macOS?

14. For security reasons, you’ll be asked to put your system password, fill the password box and click Install Software .

How to Download CyberGhost VPN on macOS?

15. Once the installation process ends, hit the Close button.

How to Download CyberGhost VPN on macOS?

16. Now, you will be able to find the CyberGhost VPN icon on Dock and Menu Bar , and the application will be launched automatically. 

17. Next, put your Username and Password in the corresponding fields and hit the Login button.

How to Download CyberGhost VPN on macOS?

18. Now, click the power button on the control screen to proceed further.

How to Download CyberGhost VPN on macOS?

19. On the next screen, click on Install VPN profile .

How to Download CyberGhost VPN on macOS?

20. A pop-up will appear now asking for your confirmation to add the VPN configuration on your system; click Allow .

How to Download CyberGhost VPN on macOS?

21. Finally, the outline of the ON/OFF button will turn yellow, and you’ll be automatically connected to a VPN server.

How to Download CyberGhost VPN on macOS?

Alternatively, you can pick your preferred location and choose a CyberGhost dedicated server.

22. For that, click the arrow in the control screen to expand the CyberGhost UI.

How to Download CyberGhost VPN on macOS?

23. Then, choose a dedicated server from the list at the left pane, next double-click on your preferred location at the right-side tab, and hit the ON/OFF button from the control screen to connect.

How to Download CyberGhost VPN on macOS?

That’s all! Now you know how to download, install, and use CyberGhost VPN on macOS, so our guide ends here. If you own other devices running on different platforms, take a look at our complete CyberGhost VPN setup guide for all supported devices . Thanks for reading! 

How to Download, Install, & Use CyberGhost VPN on iOS?

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CyberGhost VPN for Mac review

Anyron Copeman

Expert's Rating

  • Impressive WireGuard speeds
  • Dedicated downloading and streaming servers
  • No split tunneling on Mac
  • No recent audit
  • Didn’t unblock BBC iPlayer

Our Verdict

CyberGhost is a capable and affordable VPN service, but rivals offer a greater range of features and more polished user experience on the Mac.

Now, more than ever, our lives are online. The internet is relied upon by billions of people for work, leisure and shopping, while the pandemic has moved much of our social lives behind a screen, too.

Just how private these activities are might be a cause for concern, especially when handling sensitive data online. A VPN (virtual private network) can significantly bolster your online security by encrypting the connection between your device and a server on the internet. This makes your activity undetectable to your ISP (internet service provider), the government or anyone who might be trying to steal your data.

Protecting user privacy is its number one aim, but a VPN can also be used to unblock geo-restricted content that usually wouldn’t be available in your region. We’re talking US Netflix from the UK or BBC iPlayer from abroad. You can read more in our full guide to VPNs on our sister site, Tech Advisor.

CyberGhost is one of the most well-known VPNs around. It offers a compelling service on paper, even if the closure of the free tier in 2018 means only paid options are now available. The only free way to use the service is via its browser extensions for Chrome and Firefox which don’t require you to sign in, but offer only offer four locations – Germany, Netherlands, Romania and the United States. These are also proxies, so won’t encrypt your data like the full VPN app.

With all that in mind, is CyberGhost the best choice for a VPN in 2021? Read on to find out.

Features & apps

At the time of writing in April 2021, CyberGhost offers a total of more than 6700 servers across 88 countries. The latter includes popular options such as the UK, US and Australia, with multiple servers and locations to choose from in each. Server coverage extends across much of the globe, and even includes a ‘China mainland’ option. This connected me to a (presumably virtual) server in Shenzhen, which worked well in testing. More on how the other servers performed later.

Like Surfshark , the full list of available countries is displayed in an alphabetical list. The search bar makes it easy to find which one you want, although I prefer the map layout offered by NordVPN . Neither approach is inherently better, though. Just a personal preference.

One of the best features in the app is a percentage indicator of how full each server is – close to 100% suggests the connection speed won’t be the best. Most VPN services offer some overview of server capacity, but percentages are a simple and effective way to do this. CyberGhost also lets you save favourite servers, which can be accessed via their own dedicated tab.

CyberGhost for Mac review

The Menu bar in macOS offers an easy way to open CyberGhost while using another app and offers a simple, streamlined UI similar to what you’ll find with ExpressVPN and NordVPN . It limits connections to your favourites, but is a useful way to quickly make changes without interrupting what you’re doing.

CyberGhost for Mac review

That’s irrelevant on most devices supported by CyberGhost, though, and there are plenty to choose from. The dedicated Mac app I used for testing is joined by Windows, iOS, Android, Android TV and Fire TV apps. Many devices with Smart DNS can also take advantage of the service, alongside DD-WRT and TomatoUSB routers. See the full range of supported devices on the CyberGhost website .

CyberGhost supports up to seven devices on one account, all of which can hold an active connection at the same time. That’s more generous than most, although Surfshark offers unlimited connections.

Importantly, CyberGhost’s features differ significantly between platforms. One of the key things the macOS app lacks is split tunneling. This is where some apps use the VPN connection and others use your unprotected, regular internet connection. Split tunneling was exclusive to the Android app at the time of writing.

There is a kill switch that’s turned on by default but there are no options to customise it. The app would often (and unnecessarily) tell me it had activated the kill switch, such as when an attempt to connect to a VPN server failed.

CyberGhost also offers a dedicated IP feature, where you’ll always be assigned the same IP address upon connecting rather than a randomly assigned one. This isn’t free though: expect to pay at least £3.40/$3.75 extra per month, with only one dedicated IP available per account.

You can’t get a dedicated IP if you’ve used a product key for your subscription rather than paying outright, as I found out after contacting a member of the support team.

CyberGhost for Mac review

CyberGhost offers 24/7 live chat support, adding to the growing number of VPN services that have this feature. The adviser I spoke with replied promptly and was patient while we worked out the cause of the above issue.

If you’d prefer, you can also submit a request form and be contacted via email – I received a reply within 3 hours. CyberGhost recommends you only use one of these contact methods if its extensive range of support articles don’t cover what you’re looking for.

Performance and ease of use

The design of CyberGhost’s Mac app makes it extremely easy to get started. Once signed up, it’s as simple as entering your username and password and then clicking the location you’d like to connect to.

This process usually takes no more than a few seconds, although I noticed that connections would often drop out the first time I tried. This led to a warning that the kill switch had been activated, although it was usually more reliable second time around.

CyberGhost recently added support for the WireGuard protocol, which offers much faster speeds and improved security when compared to IKEv2 and OpenVPN. However, VPN Pro’s comparative analysis still uses the latter for its CyberGhost results as that’s the default.

A 93Mbps average download speed – using OpenVPN – is well behind the likes of Surfshark (587 Mbps) and current champ NordVPN (1101 Mbps). Without access to an internet connection this fast I can’t tell you how fast CyberGhost is with WireGuard but it’s likely to close that gap significantly.

Remember, though, unless you have an internet connection faster than 93Mbps, switching to WireGuard won’t give you any extra speed. Just different benefits .

CyberGhost VPN for Mac review

What I could do was use Ookla’s popular speed testing service on an ordinary UK broadband connection to see how much CyberGhost impacted that connection speed. It reported 37Mbps download speeds without the VPN connected. At around 1pm UK time, I then connected to a UK server – it defaulted to London for me. Speeds stayed relatively high, dropping only slightly to 34Mbps.

Surprisingly, the US server based in Washington D.C. was a fraction quicker, at 35Mbps. This was probably due to internet traffic being relatively low at 8am local time. I was able to access the US version of Netflix without issue. At 35Mbps, Sao Paulo in Brazil (9am local time) was similarly reliable.

Picking Australia routed my connection to a sever in Melbourne where it was 11pm. Speeds dropped slightly to 30Mbps, but this is still more than acceptable, especially considering it’s on the other side of the world. Accessing Australian Netflix with my UK account was just as simple.

As mentioned above, the ‘China mainland’ server was intriguing, being based in Hong Kong. China’s restricted internet access mean it usually isn’t an option in VPN services, but the 34Mbps download speeds were impressive.

Across all the locations I tested, upload speeds remained consistent, at around 8Mbps. (This is by no means the maximum: it was, like the download results, limited  by my own broadband speed.) The most notable effect from connecting to a VPN was a much higher ping, although that’s unlikely to be an issue unless online gaming is on the agenda.

CyberGhost groups servers into ‘For downloading’ and ‘For streaming’, two of the most popular VPN use cases. The latter breaks this down further, offering servers that are supposedly optimised for different streaming services. There’s one for HBO Max in the US, another for Netflix Italy and even an Indian server designed for Disney+ Hotstar. This makes it easy to know which server you should connect to, with CyberGhost prioritising speed and a stable connection.

CyberGhost for Mac review

However, from a quick test suggested it didn’t offer a huge benefit. At around 2pm local time, the French downloading and streaming servers (both based in Paris) recorded the exact same results – 34Mbps download, 8Mbps upload.

However, while other countries’ versions of Netflix can easily be accessed using CyberGhost, it’s a different story when it comes to watching UK broadcasters from abroad. A colleague based in France was unable to unblock BBC iPlayer, even while using a server specifically optimised for the service. Trying suggested solutions from support such as reinstalling the app or clearing browser cookies/cache didn’t work, either. This was frustrating, considering CyberGhost specifically advertises its ability to unblock BBC iPlayer .

It was also disappointing to have to wait two hours to get these ‘solutions’ after trying the live chat, and being asked to submit a support ticket – this help wasn’t available immediately.

CyberGhost couldn’t unblock ITV Hub or All 4 from outside the UK, but these are both listed as ‘temporarily unavailable’ on the main support page at the time of writing. A member of CyberGhost’s support team emphasised that it’s not the only VPN that can’t currently access these services.

Security & privacy

CyberGhost is based in Romania. That might seem an unusual choice of location at first, but it satisfies one of the key criteria for a VPN service – being outside the so-called ‘14-eyes’. This is a collective agreement between 14 countries (including the UK and US) to freely share intelligence information between one another. It’s also exactly what a VPN is trying to avoid – maintaining user privacy is its top priority.

Choosing Romania means it’s highly unlikely CyberGhost would ever be required to hand over user data. Even if it was, the company’s no-logs policy means it would only have basic information that wouldn’t personally identify you anyway.

CyberGhost’s Privacy Policy describes clearly that none of your data is ever monitored, recorded, logged or stored. This includes ‘browsing history, traffic destination, data content and search preferences’. It also goes on to say that CyberGhost doesn’t have access to the credit card information linked to your account, or any you enter while connected to a VPN server.

The Privacy Policy was last updated in 2019, so we’ll have to take CyberGhost’s word for it that these practices continue now. That’s because there’s no record of an independent audit having taken place since 2012. It’s also not one of the 14 services that make up the VPN Trust Initiative , an alliance designed to ‘promote privacy and security through VPNs’.

There’s no reason to suggest that CyberGhost’s claims aren’t true, but it does mean you’ll just have to take its word for it.

Pricing & plans

CyberGhost is one of the few VPN services to offer a genuine free trial. It lasts only 24 hours, but that’s enough time to make sure it will unblock the services you want to access, and check speeds are up to scratch for the locations you want to connect to.

After that, plans start at £2.50/US$3.25 per month if you’re willing to commit to a year upfront, although the renewal prices go up to around £5.56/US$7.23 after that.

There’s also a ‘VPN Extra’ plan, which bundles the VPN with CyberGhost’s Password Manager for £2.85/US$3.69 per month over the course of a year. Again, this goes up to around £6.33/US$8.20 per month thereafter.

You can sign up for CyberGhost VPN here .

This is competitive pricing for a premium VPN service, although at £2.15/US$2.49 per month Surfshark represents even better value for money. However, it still undercuts the likes of NordVPN and ExpressVPN significantly while offering a similar level of functionality.

CyberGhost also offers a one-month rolling subscription, but at £10.89 it doesn’t make much sense long term. Check out our best Mac VPN chart for more great alternatives.

Since being founded back in 2011, CyberGhost has established itself as one of the well-known VPN services you can buy. It’s easy to see why – CyberGhost offers fast, WireGuard-enabled servers in a wide variety of locations around the world, all within a simple, easy to use app. It also benefits from dedicated ‘downloading’ and ‘streaming’ servers, with the latter including ones optimised for Netflix US and HBO Max.

However, it’s not all good news. The CyberGhost Mac app has a relatively streamlined feature set, meaning it’s missing out on split tunneling and a customisable kill switch. While there is a dedicated IP option, it costs extra to purchase, and you’re limited to just one per account.

CyberGhost insists that it can unblock BBC iPlayer from abroad, but that wasn’t the case in testing. ITV Hub and All 4 are also unavailable at the time of writing. Elsewhere, CyberGhost’s privacy credentials sound good, but without any official audit in recent years, you’ll have to take its word for it.

There’s still a lot to like here, but CyberGhost doesn’t provide a clear reason to go with its service over a similarly-priced alternative.

Author: Anyron Copeman , Senior Staff Writer

how to use cyberghost vpn on mac

As the resident expert on Windows, Senior Staff Writer Anyron’s main focus is PCs and laptops. Much of the rest of his time is split between smartphones, tablets and audio, with a particular focus on Android devices.

Recent stories by Anyron Copeman:

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CyberGhost Mac Setup Guide

Already a Cyberghost member? If not you can sign up for unlimited VPN access for just $2.23 a month . After you have downloaded the app installer to your to your Mac, you will need to open it to complete its installation. It will then guide you step-by-step through this process. Selecting “Continue” will move to you the next step. This begins by welcoming you to CyberGhost and then presenting you a copy of their TOS for you to examine. If you are satisfied by the TOS. click “Continue”.

Review CyberGhost VPN Terms of Service

Authenticating Your CyberGhost VPN Account

Before you can begin using the CyberGhost VPN service, you need to verify your account. You should have created an account as part of your earlier Premium subscription process. Therefore, select the “Return to login” link to enter your credentials. These will consist of either your “Email/Username” and “Password” that you chose when you subscribed.

CyberGhost VPN Account Authentication

CyberGhost Mac App Main Dashboard

The CyberGhost VPN dashboard is designed for ease of use. It consists of a few basic components. These are as follows:

  • App control – returns the app to the Mac Menu bar. We will see this when we look at how to quick-connect using the app.
  • Main app menu – allows you to control the set app preferences, examine your account, create a ticket, log out, or exit the app.
  • Connection toggle – makes it easy to connect and disconnect from your chosen VPN server.

CyberGhost VPN Mac OS X App Dashboard

  • Current or last connection – makes it easy to reconnect to a previously used VPN server.
  • Quick connect locations – include best, current or last, and any favorites created.
  • Tab – that expands the CyberGhost app dashboard to allow you to access other VPN servers and advanced connection features.

Your First CyberGhost VPN Connection

Your first CyberGhost VPN connection could not be any easier. Simply toggle the connection “On”. By default this will connect you to the best (fastest) location from your current location for general Internet surfing. It determines this based on the distance from you, ping value, and load % of the VPN servers closest to you.

Your First CyberGhost VPN Connection

CyberGhost VPN Mac OS X App Menu

The menu can be accessed by selecting the gear icon on the main dashboard. This menu contains the following elements:

  • Preferences – which opens the settings screen. This screen is divided into three tabs: General, Account, and Connection.
  • Account – displays information about your account, lets you manage it, and allows you to log out if necessary. This is the same screen shown under the VPN settings account tab.
  • Send feedback – opens a ticket form to that allows you correspond with the CyberGhost VPN support team. You can send useful feedback or create a support ticket.
  • CyberGhost help and FAQ – opens the website page for you to find answers to questions you may have.
  • Log out – lets you log out of one account and into another if required.
  • Quit CyberGhost VPN – closes the Mac OS X app and removes it from the app menu bar.

Now let us examine the Preferences (Settings) in greater detail. As we previously stated this screen has three tabs: General, Account, and Connection. The General tab is divided into two categories: runtime and support.

CyberGhost VPN Mac OS X App Menu

The runtime category allows you to choose to run the app on startup so that you are always protected when connected to the Internet with proper network connection settings. It also allows you to automatically check for updates so that you have the latest version of the software. Else, you can manually check for and install new updates. Alternately, you can install Beta releases but be aware that these can be unstable.

The second category is support. This will allow you to open the CyberGhost VPN FAQ and knowledgebase. It will also let you create a support ticket to get answers to your problems if necessary. This tab also displays version information and has links to the CyberGhost’s TOS and Privacy Policy. Finally if you have modified the app window position or size, you can restore it to its default from here.

The second tab is the same as the Account menu item.   It displays your account “Username”. “Email address”, “Plan”, “Expiration date”, and “Number of simultaneous devices installed. Their is also a link to the CyberGhost website to manage your account. Finally, you can log out of your account from here. Remember that if you do, you will have to log back in the next time you use the service.

CyberGhost VPN Account Settings and Connection Test

CyberGhost VPN Mac App Advanced Features

The Mac OS X app advanced features are accessible by expanding the main dashboard using the small tab on its lower-left side. These are divided into two categories: Connection and Smart network rules.

Connection Features

The connection features are server-side options that you can set that will help increase your overall security and privacy while using the CyberGhost VPN network. They include the following:

  • Block ads – stops annoying pop-up ads and videos which can lead to less cluttered websites and faster load times.
  • Block malicious websites – filters websites before the reach you using firewall rules so that you are more secure when using the CyberGhost network.
  • Data compression – compresses some images and other large elements to decrease your Internet traffic usage. This is helpful if you are on a paid data plan.
  • Block online tracking – keeps known trackers from creating profiles of your Internet preferences and usage traffic.
  • Automated HTTPS redirect – ensures end-to-end encryption to your destination URLs when available.

CyberGhost VPN Mac App Advanced Features

Smart Network Rules

Smart rules are implemented on your device to help ensure that you will always be connected to the CyberGhost service while using the Internet. The first of these is auto-connect on startup. Setting this and auto startup ensures that when you start your Mac the CyberGhost service will also start and connect you to your last connected VPN location.

CyberGhost VPN Mac App Smart Rules

  • Ignore connection – is never recommended as you can always manually disconnect anytime you need to.
  • Always connect – is a good choice for unsecured Wi-Fi networks.
  • Ask me – and let me decide on an individual network basis.

We prefer the ask me choice because we like to monitor the wild Wi-Fi networks our device might attempt to access. Therefore, we recommend ask or always connect for all of these, especially the open unsecured Wi-Fi networks.

Connecting to the CyberGhost Service with the Mac App

We have examined the app menu, extra security features, and network preferences. Now, let us have a look at the various ways we can use the CyberGhost service to surf the Internet, as well as accomplish other usage purposes. First we note that you can return to the best server at any time by selecting it from the maim dashboard or the Quick-connect menu. This means we can easily find and connect to a fast server for general Internet surfing with just a couple of clicks. First, select the “Best location” link. Then, toggle the VPN connection on.

Resetting the Best Connection As the Curerently Selected Location in the CyberGhost VPN Mac App

  • General (all servers) – include VPN servers in France, Germany, and the United States.
  • Streaming – servers include those optimized for BBB – iPlayer in the United Kingdom and Netflix in the United States.

Here, we have connected to a general server in the United States using our favorites list.

Connecting to a fast United States Server Using Favorites

Choosing a New Connection Location from All Servers

You can not only connect to a specific country using the all server list but also individual local servers within your chosen country. Another advantage of selecting our location using the all servers list is that we can see additional network data. This data includes: the number of users, distance from us, local network load percentage, and favorite status for both the country, as well as, individual servers within the country.

Connecting to a Local Server Inside a Particular Country

To access an individual server list for a country, choose the country you want to see the server list for and click on the right arrow  to the right of it. This will open the expanded server list for that country.

Connecting to a Specific Albanian VPN Server: Step 1

Connecting to a New VPN Server in Another Country

From here you can connect to the country of your choice. The software will select the individual server in your chosen country for you. It does this similarly to connecting to the best server from your location. Here we have connected to an Australian VPN server by selecting it by double-clicking on it. Notice that it has replaced our Albanian VPN server. This is one advantage of the lists is that they make it easy to switch servers without the need to disconnect from your current one.

Connecting to a New VPN Server in a Different Country

Connecting to a Server Optimized for File Downloading

Clicking on the For downloading list open a list of countries that CyberGhost allows file downloads (P2P) through. These are generally countries with less restrictive rules regarding (P2P) traffic. Here, we have selected the Netherlands for our traffic. The software will then choose a fast server optimized for downloads in the Netherlands VPN server bank locations and completes our CyberGhost network connection. Click on the star beside Netherlands to favor it for downloading files.

Connecting to a Server Optimized for Streaming Media Services

Connecting for stream media services is just as easy as choosing a country for downloading files. The difference is that we select both the country and service for the media (ie., US – Netflix) that we want to stream. Here we have chosen to connect to the BBC – iPlayer in the United Kingdom. Notice that the software has replaced our server for downloading files with one optimized for BBC – iPlayer in the United Kingdom. Also notice that the starts for both US – Netflix and UK – BBC iPlayer are favorites. This is indicated by the gray stars beside them.

Connecting to a VPN Server Optimized for Streaming Media

Make Quick Connections to the CyberGhost Network

Creating new favorites allows you to take advantage of using the Mac menu bar to quickly create connections to the CyberGhost VPN service. Notice that our last connection was to the server optimized for the BBC -iPlayer as shown by the check beside it. Now suppose, we wanted to connect to a server in Germany. All we have to do is select it in our quick-connect list.

Making Quick Connections to the CyberGhost VPN Network

Toggling the connection “On” completes our server change. and the notice our icon for the app on the bar turn yellow. Selecting it shows our current connection. We could just as easily disconnect from the German server and choose a fast server for downloading or to stream US – Netflix using the menu app icon.

how to use cyberghost vpn on mac

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how to use cyberghost vpn on mac

How to Use CyberGhost VPN

how to use cyberghost


CyberGhost  is without a doubt one of the most well balanced and high-quality VPN services out there…you can read our full review here. However, If you have decided to download, install and configure the service but are not sure how to do it then this guide will help you.

We assume that you are a complete noob to VPNs and have no idea how to set them up. We have over the past few months received many requests for an in-depth guide, and so we’ve decided to answer all your questions with a detailed walkthrough complete with screenshots. If you still have questions feel free to let us know in the comments below.

We assume that you are using a Windows PC. We also assume that you know how to download software from the internet and how to purchase stuff offline. Now with that out of the way let’s start!

Step no. 1: Choose a subscription

Head on over to CyberGhost’s website’s subscription plan by clicking  here . The page will look something like the screenshot below. Just choose a plan that suits your budget the best. Though we’d recommend getting the ‘2 Year’ plan since that’s the cheapest but if you’re just starting out and have no idea what to expect then the ‘1 Month’ plan will do well.

Just click on the plan you want, fill out the short online form, go through the payment process in which case you can use PayPal or a Credit Card. Once payment has been processed, move to step no. 2

cyberghost pricing

Step no. 2: Downloading CyberGhost

Once you’ve paid for the subscription the next step is to head on over to ‘ My Account ’ which should be on the top right-hand corner of your screen. You will be asked to log-in with your credentials, which is usually the email address or username you may have chosen during the signup process and a password.

Once logged in you click on “ My Devices ” then on the ‘ + ’ sign and then ‘ add new device ’ You then choose ‘ Windows ’ and hit ‘ install ’ Scroll down and click on the ‘ Download Now ’ button. A new window will then pop-up, hit ‘ save ’ and the downloading will commence.

cyberghost download step1

Choose a Device to Add

cyberghost download step2

Step no. 3: Installing CyberGhost

Once the download has completed successfully, head over to the directory or location where the file was saved. Click on the executable file to launch the Setup Wizard. Since CyberGhost is a comparatively light piece of software, it takes mere seconds to install.

Once the installation has been successfully completed the app will automatically open up on the screen. At this point, you can start configuring and using CyberGhost VPN something which we’ll go into below.

cyberghost installation

Step no. 4: Connecting to a VPN Server

You need to start by logging into your VPN account. You do this by clicking on the ‘ Login ’ option located on the top of the app window, enter your credentials and hit ‘ OK. ’

Once you click on ‘ OK ,’ you can choose from several types of profiles. Each profile is a pre-defined way in which the VPN software has been configured to protect your privacy. For instance, the ‘ Unblock Basic Websites ,’ will connect you to the fastest server which allows access to websites like Facebook, Twitter, YouTube, etc.

Other profiles like ‘ Protect Wi-Fi ,’ ‘ Surf Anonymously ,’ and ‘ Unblock Streaming ’ are all configured to ensure that you can perform tasks like streaming Netflix and Hulu but without having to dive deep into the software’s settings.

cyberghost settings

Step no. 5: Choose your own Server Location

Now if your priority is to access some geo-restricted content, then the ‘ Choose My Server ’ option located on the bottom left can be used. Once clicked you’re presented with a list of dozens of servers. You also get to see the total load of each server is under and if it supports torrent downloads.

Ideally, you want to choose a server that’s under the least load in the location you want to appear from. For instance, a user from China wishing to access Netflix USA, can click on the ‘ USA ’ server list and choose the one under the least load. That will allow them to access all websites which are geo-restricted for the US.

Note: It is worth noting that none of the US servers support torrenting. The reason behind this is that there are strict penalties against servers, individuals, and businesses that share pirated content via torrent websites.

Cyberghost servers

Additional Profile Features

While at this point you should be now be connected and using your VPN service with ease, it is worth noting that CyberGhost does offer a couple of other features for free. Some are automatically turned on others are profile dependent or will have to be activated manually.

Ad Blocking : This feature blocks all ads by default. You will need to turn the feature on if you choose a server manually. This can be done by clicking on ‘ choose my server ’ then click on ‘Extra Features’and then click on the slider under the label that says “ Block Ads .”

Compress Data : If you pay for every megabyte like some people do then this should help you save some money. The data compression feature can also be turned on in the ‘ Extra Features ’ tab.

Block Malicious Websites : This feature helps you steer clear of known malicious websites like those who use phishing, malware, trojans, etc., to steal your information. This feature is also available in the ‘ Extra Features ’ tab.

Automated HTTPS redirect : This feature establishes end-to-end encryption which encrypts all information traveling from you to the target website and back. You can turn this feature on in the ‘ Extra Features .’ tab.

Disable Online Tracking : This feature blocks all websites elements which may attempt to track your surfing habits. For instance, the Facebook ‘ Like ’ button tracks and logs users’ surfing habits and this feature will turn it off.

Cyberghost features

Note : Turning on all these features at the same time will put an additional load on your internet connection which may slow down as a result. Generally speaking, you can get away with turning on up to two features without seeing a significant lag in your connection.

how to use cyberghost vpn on mac

CyberGhost VPN review

A powerful and full-featured vpn from a popular privacy provider.

CyberGhost Main Interface

TechRadar Verdict

CyberGhost is a capable VPN service with a powerful Windows client, packed with features yet still user-friendly. It has some issues (the support site needs work and the device limits can be a hassle) but CyberGhost scores in all the main areas, with decent WireGuard performance, great Netflix-unblocking results, plus fast and helpful live chat support.

Audited 'no logs policy

Decent WireGuard and OpenVPN speeds

Unblocks US Netflix, BBC iPlayer, Amazon Prime

Effective tracker blocking

Loads of features

Large network

Speedy live chat support

45-day money-back guarantee

Doesn't unblock Disney Plus

License management hassles if you need to protect more than five devices

Assorted small Windows app issues

Support site isn't the best

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

Privacy and security

Privacy tests.

  • Performance

Virtual locations

  • Netflix and streaming

Windows apps

Windows settings, android apps.

  • iPhone apps

Dedicated IP system

  • Customer support
  • Final verdict

1. Pricing 2. Privacy and security 3. Privacy tests 4. Performance 5. Virtual locations 6. Netflix and streaming 7. Torrenting 8. Windows apps 9. Windows settings 10. Mac apps 11. Android apps 12. iPhone apps 13. Dedicated IPs 14. Customer support 15. Final verdict 16. Tested by

CyberGhost is a Romanian and German-based privacy giant that provides comprehensive VPN services for 38 million users.

The service offers around 9,200 servers in 125 locations across 100 countries following its recent network boost . That's far more servers than most, although  ExpressVPN  claims 160+ locations, and  HideMyAss  has over 290.

CyberGhost is getting faster, too, with the company rolling out 10 Gbps servers in more than 30 countries (and more on the way). Most servers are torrent-friendly, and you can get connected immediately with apps for Windows, Mac, iOS, Android, and more.

You'll also be able to connect up to seven devices simultaneously. That sounds like a great deal (even the ExpressVPN only supports five), but there's a catch: these must be specific devices. Connect from a phone, a games console, or a smart TV, just once, and that's one of your slots used up. Run out of slots, and the next time you connect, you'll be asked to log out of one of the other devices (even if it's not currently connected). This can get annoying quickly, especially if you have a lot of devices to protect.

Elsewhere, a web knowledgebase is available if needed, while chat and email support is on hand to help you through any particularly tricky situations.

Optional extras include dedicated IPs. Sign up for this for an extra $5 billed monthly ($4 on the annual plan) and you'll get the same IP address, unique to you, every time you log on to the service. 

Dedicated IPs allow you to access IP-restricted networks, which is handy if you need to join a business system while connected to the VPN. They also reduce the chance that you'll be blocked by streaming platforms, as they haven't had their reputation trashed by other people's bad behavior.

The catch? Dedicated IPs let other sites recognize you, because you'll have the same IP address every time you visit. Fortunately, CyberGhost enables switching between dedicated and dynamic IPs as required, so you can easily use a dedicated IP where necessary and dynamic for everything else (more on that later).

▶ Want to try CyberGhost for yourself? Check out the website here

CyberGhost VPN pricing plans

Signing up for CyberGhost VPN's monthly account costs $12.99 a month, which is at the high end of the industry-standard $10-$13.

As usual, extending your subscription saves money. A lot of money. Sign up for two years and you'll pay just $2.11 for the first term. It renews as a not-so-impressive $4.75 annual plan , but we're not complaining: $2.11 a month is one of the best introductory deals you'll see anywhere. 

Upgrading to CyberGhost Security Suite adds antivirus and a Security Updater to check for missing software patches. It's priced from an extra $4.50 a month billed monthly, to $1 on the two-year plan . That's not a lot, but then it's a relatively basic suite. If your security is a top priority, keep in mind that Avira, Avast, Bitdefender, Kaspersky, Norton and more all now have full-featured security suites with simple VPNs included.

Whatever deal you choose, you're able to pay by Bitcoin, as well as PayPal, credit card, Google Pay, and Amazon Pay (beware, though, as your options might vary depending on location).

There's even a free trial. It's short, though, at just 24 hours for the desktop build (7 days on mobile devices) so only start it when you're very sure that you'll have the free time to run whatever tests you need.

If you sign up and then find the service doesn't work for you, there's more good news: the company has a lengthy 45-day money-back guarantee (14 days for monthly-billed plans), one of the most generous deals around.

CyberGhost's website proudly boasts of a 'strict no logs policy' on its front page, and the service privacy policy backs this up with some very clear statements: 

"When using the CyberGhost VPN, we have no idea about your traffic data such as browsing history, traffic destination, data content, and search preferences. These are NOT monitored, recorded, logged or stored by us.

"More than this, when using the CyberGhost VPN, we are NOT storing connection logs, meaning that we DON'T have any logs tied to your IP address, connection timestamp or session duration."

Sounds good, but you don't have to take the company's word for it. In September 2022 CyberGhost announced that Deloitte had carried out an independent audit of its "No Logs policy and its implementation, plus our change management, configuration management, incident management, and dedicated IP token-based systems."

The results were very positive, with Deloitte saying CyberGhost's server setup and management are entirely consistent with its no-logging claims. Deloitte doesn't allow excerpts to be shared generally, so we can't give you any quotes, but if you're interested, you can ask Deloitte to send you a copy. CyberGhost's blog post on the audit has the details.

CyberGhost took another major step towards transparency in November 2022, when it announced a new bug bounty program . This pays up to $1,250 for experts who find and report any vulnerabilities in the service.

Within months, one researcher uncovered a significant local vulnerability in the Windows app which could have been explored by malware—a great catch.

Although that's bad news in one way, it also shows the value of bug bounty programs: the vulnerability was found by an ethical researcher, reported to CyberGhost, and fixed right away. We've no doubt many VPN apps have similarly severe issues that have never been spotted because no one takes the time to explore exactly how they work.

▶ Our exclusive CyberGhost offer represents a hefty saving

Privacy policies and audit reports are useful, but we also like to run practical tests of our own.

To kick off, I used DNSLeakTest.com and related sites to check desktop and mobile apps for DNS and privacy leaks. The good news is that my identity and web traffic were always shielded.

CyberGhost says its apps have the ability to block domains used for ads, trackers, and malware—but is this really useful? To find out, I turned on the feature and tried to access 156 common trackers. The app blocked an excellent 149, right up at the top of the charts with Windscribe (147) and Private Internet Access (149.)

Other results were more mid-range, with CyberGhost protecting me from 55% of a set of 412 brand-new malicious URLs, and 79% of unwanted ads. That's certainly enough to be useful, and I'd always recommend you run any VPN alongside a specialist antivirus or security suite to maximize your protection.

CyberGhost VPN performance

I measured CyberGhost speeds from US and UK locations with 1 Gbps connections, using several performance testing services (SpeedTest's website and command line app, Cloudflare, Measurement Lab, and more). I checked the download speeds at least five times from each site, then checked again using another protocol, before repeating this all over again in an evening session.

WireGuard speeds were acceptable at 630 Mbps. Some VPNs are faster still—IPVanish, NordVPN, and Surfshark all beat 950 Mbps in recent testing—but CyberGhost delivers all the speed you need for almost any real-world situation.

If you're setting up CyberGhost on a router, you might want to use the OpenVPN protocol, so we test its performance, too. The results were excellent, with speeds peaking at 360 Mbps, two to three times what I’ve seen from some premium providers.

CyberGhost uses a number of virtual locations: servers that appear to be in (and return IP addresses for) one country, but are physically located in another. That can affect performance, if, say, you connect to a server that you think is in a country only 100 miles away, but it's actually on the other side of the world. That's why we check each provider to get a feel for how many virtual locations it uses, and where they're really located.

CyberGhost doesn't try to hide its use of virtual locations. Browse the official server list and check the final 'Located' column: a green tick means the servers are hosted in the named country, no tick means they're not.

The company doesn't tell you where its virtual locations are really located, however, so I ran some tests to find out. The results suggested that the Pakistan and India servers are in Singapore, the Mongolian servers are in Japan, and when you connect to Nigeria, you're actually being routed to Madrid. (Don't worry: connect to India, say, and you still get an Indian IP address, even if the server is in Singapore, so websites should still work as you expect).

Although there are some lengthy hops here, they show CyberGhost is making a real effort to use virtual locations that are in the general area of the named countries, and that earns them a thumbs up from me.

Netflix and global stream unblocking

Some VPNs really make you work to unblock streaming sites. If you're looking to access US Netflix, for instance, you might have to try each of the US locations in turn before you find one that gets you in.

CyberGhost doesn't waste your time with any of these shenanigans. Its app location lists have a Streaming tab with specialist servers for Netflix, BBC iPlayer, Hulu, Amazon Prime, Disney Plus, HBO Max, and more.

North American and European customers get the best coverage, but my app also listed servers in Australia, Brazil, India, Japan, Korea, and Singapore. These cover both the top platforms and smaller regional services: RTL, MTV Finland, France TV, AI Play, amongst others.

I began my tests by connecting to the BBC iPlayer location and, I'm happy to report, I could stream content without any hiccups. CyberGhost continued its successful run by unblocking ITV and Channel 4, too.

I switched to the US Netflix server and, again, this allowed me to browse and stream whatever content I liked. CyberGhost was just as effective with Netflix Australia, Canada, Japan, and the UK.

CyberGhost couldn't unblock US Disney Plus, which left me a little disappointed, but normal service quickly resumed, and I got into US Amazon Prime Video, along with Australia's 9Now, and 10 play, without a hitch.

Torrenting capability

CyberGhost doesn't support P2P on all locations, but there’s still plenty of choice. Choosing the ‘For torrenting’ filter on my Windows app listed 70 P2P-friendly countries, which is more than you'll find with other providers.

I checked this by connecting to three P2P-friendly locations and successfully downloading a torrent from each, with no connection issues.

Handy bonus features in the Windows app Settings box include the ability to automatically connect to your preferred CyberGhost server whenever you launch your torrent client (more on that later).

Sourcing torrents from more dubious sites can sometimes leave you exposed to attack, but CyberGhost's malicious URL filter could help block the most dangerous threats.

▶ Check out our exclusive CyberGhost offer

CyberGhost's Windows client opens with a clean, lightweight console that includes a connection status, a list of locations, and a Connect button. Don't be fooled, though—there's a lot of functionality tucked into a right-hand panel which you can open whenever you need it.

A location picker lists all countries and their distance from you. This can be filtered by continent or display servers optimized for gaming, streaming, or torrents, and a Favorites system makes it easy to build your own custom list.

The app supports a good range of protocols: IKEv2, OpenVPN, and WireGuard. Connection times are reasonable at around two seconds for WireGuard and IKEv2, and six seconds for OpenVPN. 

We try to check how a VPN sets up and manages its protocols, because some do a terrible job (I've seen a few apps create connections that don't require encryption, for instance.) CyberGhost doesn't log connections like most apps, which makes it more difficult to find out what it's doing, but the signs I did spot were all positive. The app sets up IKEv2 to use maximum encryption, for example, then deletes the network connection when it's done, reducing the chance that malware can steal your credentials. 

Whatever protocol you use, I noticed there are no notifications to tell you when it connects or disconnects. That means you can't be completely sure of whether you're protected unless you're looking at the CyberGhost app. 

The app's Smart Rules panel gives you an unusual level of control over when the client launches. Most VPNs have an option to launch when Windows starts, for instance, but CyberGhost also allows you to choose a preferred server, and then launch a particular app, such as your default browser in incognito mode.

There's even more flexibility in the Wi-Fi Protection panel, where CyberGhost allows you to decide exactly what happens when connecting to new networks. You can have the client automatically connect to the VPN if the network is insecure, for instance, or never connect if it's encrypted, or indeed perform custom actions for specific networks (always protect at home, never protect at work)—or simply ask you what to do.

Built-in App Rules allow you to automatically connect to a specific VPN location when you open an app. You could connect to the specialist US Netflix location when you open the Netflix app, for instance, or choose a torrent-friendly location when you launch your P2P application.

There's another handy touch in the Exceptions feature, where you can build a list of websites that won't be passed through the tunnel. If a streaming site is only accessible to users in your country, add it to CyberGhost's Exceptions and it'll never be blocked, no matter which VPN location you're using.

If this sounds too complex, and maybe you're only after the VPN basics, no problem; it can all be safely ignored. You'll never even see it unless you go looking. But if you'd like to fine-tune the service and generally optimize it to suit your needs, CyberGhost gives you a mix of options and opportunities you simply won't see elsewhere.

The Settings box lets you choose your preferred protocol (OpenVPN, IKEv2, or WireGuard), use random ports to connect (which might bypass some VPN blocking), and enable or disable a kill switch, IPv6 connections, and DNS leak protection.

My tests showed the kill switch generally worked very well. I tried forcibly closing VPN connections, and even killing CyberGhost's OpenVPN and WireGuard helper processes, but the kill switch blocked my internet access immediately. However, there were some issues.

As I mentioned earlier, the app doesn't raise notifications if the connection drops. Unless you're looking at its console, you'll have no idea why your internet has just died.

This won't matter much with OpenVPN or IKEv2 connections, as I found the app updated its connection status and automatically reconnected within a few seconds.

When I closed the WireGuard process, though, the app didn't appear to notice. My internet was correctly blocked, but the app told me that I was still connected. Hitting the Disconnect button got my internet access back, but this could still leave users confused for a while. And if the app thinks it's connected when it's not, that leaves me wondering whether there are other issues here that CyberGhost missed.

MacOS and Mac apps

CyberGhost's Mac app opens with a stripped-back mobile VPN-like panel, little more than the currently selected location and a Connect button. Good news if you're not interested in the low-level technicalities: just point, click, and you're connected in a very few seconds.

Tap an 'Expand' icon, though, and a panel appears to the left, with a list of locations and links to various settings. It looks a lot like the Windows app, but with some unexpected differences.

The Windows app displays the distance to each server, for instance, highlighting the nearest. The Mac app ignores that, instead displaying a 'server load' figure to show which locations are busiest. That's going to be confusing for anyone who uses both. Wouldn't it make more sense for CyberGhost to choose one measurement for all platforms? Or maybe use both?

The app sidebars have different location lists, too. Mac has server lists for downloading and streaming, but it doesn't have the Dedicated IP or NoSpy Servers (special servers owned and operated by CyberGhost) lists available on Windows.

As usual with Mac VPN apps, it doesn't have all the low-level features available on Windows. Click Privacy Settings, for instance, and you only get the ad, tracker, and malware blocking options. There's no configurable DNS leak option or automatic kill switch.

The start-up rules are much simpler than Isaw with Windows, too. You can set up the app to automatically connect when it launches, or whenever you access untrusted Wi-Fi networks. However, you can't have the VPN connect when you run particular apps, and there's no 'Exceptions' option to define which websites won't pass through the VPN tunnel.

Still, it's important to put this in perspective. CyberGhost's Windows app is one of the most configurable I've seen, and even though this version can't quite match that, it's still a capable Mac VPN app that is user-friendly and equipped with plenty of useful tools and features.

Mobile VPN apps are often underpowered when compared to their desktop cousins, but CyberGhost's offerings are surprisingly capable.

The app opens with the usual very simple portrait interface, for instance, little more than a Connect button and the name of your selected location. But switch to the tablet-friendly landscape mode and you get the location list and Connect button on the same screen, making it easier to find the server you need and get online.

You can have the app automatically connect when you access insecure Wi-Fi, and protocol support includes OpenVPN and WireGuard (but no IKEv2).

The app includes the desktop client's ability to use a random port when connecting to the VPN, a simple trick that might help bypass VPN blocking.

CyberGhost's content blocker (as discussed above) does a decent job of blocking domains associated with malware, ads, or trackers. 

Split tunneling is probably the highlight here, allowing you to decide which apps use the VPN and which don't, in just a few clicks.

There's also support for domain fronting, a clever technique that bypasses some VPN blocking by directing key CyberGhost traffic through a content delivery network (CDN). 

You don't get a kill switch, unfortunately. That's not a critical issue—you'll just have to set up the Android system-level kill switch instead—but many VPN apps have at least some instructions on how to do that, and I'd like to see the same here.

iOS and iPhone apps

The iOS app shares the same look and feel as the Windows and Android versions, and getting started is as easy as logging in, and then tapping Connect to access your nearest location.

VPN apps for iOS never match Android VPN apps for features, because Apple 's security model doesn't allow them the same control, but there is a sprinkling of useful features here. For example, you can set up the app to automatically connect when you access insecure or specific networks. Or you can set your protocol to IKEv2 or WireGuard (no OpenVPN), or run a connection checker to analyze your internet connectivity, see if CyberGhost's VPN servers are accessible, and generally troubleshoot any problems.

Overall, these aren't the best mobile VPN apps I've ever seen, but for the most part they're a likable and well-judged mix of power and ease of use. They come with a 7-day trial, too, so it's easy to check them out if you're intrigued.

CyberGhost offers dedicated IPs for an extra fee starting from the equivalent of just about $2 a month on the two-year plan. Hand over the cash and you'll get a unique IP address for your use only, reducing the chance that you'll be blocked by sites for the bad behavior of other people, and allowing you to access IP-restricted business networks while using the VPN.

Sign up for the scheme and you're able to choose your preferred location from 11 countries: Australia, Canada, France, Germany, Netherlands, Belgium, Sweden, Spain and Singapore, plus two cities in the UK and five in the US. CyberGhost has dropped Japan and Switzerland from the list since our last review, unfortunately, but this is still a wider choice than some of the competition.

Having an IP address of your own brings some privacy disadvantages, of course, because it means websites can now recognize you even if you don't log in. Fortunately, CyberGhost doesn't force you to use your dedicated IP all the time: it's just another choice in the app's location picker. When you need to access a streaming site, or maybe the office network, you can use your dedicated IP. But for regular browsing or when privacy is a priority, you're free to connect to a regular CyberGhost server, getting you a regular dynamic IP.

Once your new address is activated, it immediately appears in the Dedicated IP section of CyberGhost's location picker. You can select it whenever necessary, or browse the usual location lists when you need a dynamic IP.

It's a simple and straightforward system, but other VPNs also offer dedicated IPs, sometimes with additional countries and significantly lower prices. Check out Ivacy (from $1.99 a month) and PureVPN (from a tiny $0.99 a month) for more options.

CyberGhost customer support

CyberGhost support begins with its web guides, where you'll find advice on setting up the service on Windows, Mac, Android, iOS, Android, Linux, and more.

These do a fair job of explaining key tasks, such as installing the Windows app, with screenshots and helpful extra tips (how to choose a secure password, for instance). But there isn't the depth or the detail to match the likes of ExpressVPN or NordVPN.

The knowledgebase search engine isn't particularly intelligent or helpful. It relies on you carefully choosing the best possible keyword (you'll get very different results for searching on 'speed' and 'performance', for instance), and even if you get that right, the results don't appear to be sorted by usefulness.

A 'Recent activity' panel looked like a good idea, as it lists recently added or changed support documents, but as I browsed through the page, I realized CyberGhost had only added two articles in the past year. So, don't expect the knowledgebase to significantly improve any time soon. 

Still, there is just about enough useful content here to help you with the basics. If that fails, you can also talk to a real, live, human being via email or live chat support.

I opened a live chat session and, only a couple of minutes later, a support agent responded to my question. Despite choosing a slightly technical topic on the generation of OpenVPN configuration files, the agent immediately understood what I needed, and explained everything concisely.

CyberGhost's support site may be a little dubious, then, but that's not the end of the story. If you're running into problems, there's a good chance that the live chat support will quickly point you in the right direction.

CyberGhost VPN review: Final verdict

CyberGhost has a number of issues—especially the ‘seven specific devices’ usage limit—but it delivers on the top VPN priorities for most people, with speedy connections, decent unblocking, loads of features, and helpful live chat support. Give it a try.

TechRadar rating: ⭐⭐⭐⭐

Subscribe if:

✔️  You want a variety of features : you'll get your money's worth from CyberGhost with dedicated IPs, top-notch VPN protocols, a kill switch, split tunneling, DNS leak protection, and much more. ✔️  Streaming is your thing : CyberGhost unblocks all the big names in the streaming world—Netflix, BBC iPlayer, and Amazon Prime included—and even has its own specialist servers. ✔️  You want speedy support : shoot an inquiry over to the CyberGhost VPN team, via email or live chat, and you'll have a thorough response (from an actual human) in just a few minutes.

Don't subscribe if:

❌  You want the quickest service available : CyberGhost isn't slow , by any means, but it doesn't top our speed tests, even when you're using WireGuard. Average speeds put it right in the middle of the pack. ❌  You want a straightforward support site : navigating through the knowledgebase can be a royal pain—pages are hard to find, rarely updated, and aren't sorted according to any kind of logic. ❌ You need 100% visibility about what your VPN is doing : during testing, I noticed that CyberGhost doesn't tell you if your connection drops, for whatever reason, which could leave you unprotected.

Meet the experts behind our CyberGhost VPN review:

Mike Williams

Mike is a lead security reviewer at Future, where he stress-tests VPNs , antivirus and more to find out which services are sure to keep you safe, and which are best avoided. Mike began his career as a lead software developer in the engineering world, where his creations were used by big-name companies from Rolls Royce to British Nuclear Fuels and British Aerospace. The early PC viruses caught Mike's attention, and he developed an interest in analyzing malware, and learning the low-level technical details of how Windows and network security work under the hood.

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CyberGhost VPN Review – Can This VPN be Trusted?

CyberGhost VPN

CyberGhost is a larger VPN service that you’ll often see recommended on various websites. But in this new CyberGhost VPN review for 2022, we’re going to take a closer look and put this VPN through some rigorous testing.

First, we should point out that a lot has changed with this VPN over the years. The CyberGhost of today is now owned by Kape Technologies, a security conglomerate that also owns ExpressVPN, Private Internet Access, Zenmate, and a collection of “review” websites .

Interestingly, the parent company of CyberGhost (Kape Technologies, formerly Crossrider) is often associated with malware and adware — but there’s more to this story than you would suspect. We’ll take a closer look at this situation below, but first, let’s examine the pros and cons of CyberGhost.

  • Competitive prices
  • Good leak protection features (kill switch)
  • Live chat support
  • Clunky VPN apps
  • Slow speeds
  • Website uses aggressive tracking
  • Broken ad blocker for HTTPS sites
  • Connection logs
  • Overloaded servers
  • Now owned by a conglomerate

After covering the pros and cons, we will examine some frequently asked questions (FAQs) and discuss a few CyberGhost alternatives.

As with all  VPN reviews on Restore Privacy, I begin by thoroughly researching the parent company and the history of the VPN service. In the case of CyberGhost VPN, this research revealed some very interesting issues, which is where we will start…

Who owns CyberGhost? Kape Technologies (formerly Crossrider)

Officially, CyberGhost operates under the company CyberGhost S.A. in Bucharest, Romania. That being said, there’s an interesting history with the ownership of the company and outside investors.

CyberGhost was previously owned by Robert Knapp – a German tech entrepreneur – and based/operated out of Romania. However, that all changed when Knapp sold CyberGhost VPN to outside investors.

In 2017, CyberGhost was acquired by an Israeli company called Crossrider for €9.2 million.

Crossrider Kape CyberGhost

Crossrider changed its name to “Kape Technologies” in 2018 in a move to signal a shift to the privacy and security industry.

Then in October 2018, Kape purchased Zenmate , a German VPN provider, for an undisclosed amount. Later, in December 2019, Kape acquired Private Internet Access. Most recently, Kape bought ExpressVPN for nearly $1 billion, as well as a collection of VPN review websites. This lines up with the trend we’ve observed where VPNs get bought up by outside investors. This is a trend in consolidation.

Now here’s where things get interesting…

Crossrider, CyberGhost, and malware

When you research the company Crossrider, you find numerous articles about Crossrider malware and adware , such as  this article from Malwarebytes :

Crossrider offers a highly configurable method for its clients to monetize their software. The common method to infect end-users is software bundlers . The installers usually resort to browser hijacking . Targeted browsers are Internet Explorer, Firefox, Chrome, and sometimes Opera. Crossrider not only targets Windows machines but Macs as well. PUP.Optional.Crossrider installs are typically triggered by bundlers that offer software you might be interested in and combine them with adware or other monetizing methods .

According to Malwarebytes and many other reputable online security websites, the Crossrider platform was being used to infect the user’s computer with “adware or other monetizing methods”.

Now let’s look at an example. This article from 2018 illustrates how the “Crossrider adware” was infecting computers through  fake Adobe Flash updates :

A new variant of the Crossrider adware has been spotted that is infecting Macs in a unique way. For the most part, this variant is still quite ordinary, doing some of the same old things that we’ve been seeing for years in Mac adware. However, the use of a configuration profile introduces a unique new method for maintaining persistence. …This new Crossrider variant doesn’t look like much on the surface. It’s yet another fake Adobe Flash Player installer, looking like the thousands of others we’ve seen over the years….

cyerghost malware crossrider kape

Then, in 2018, Crossrider decided to change its name to Kape Technologies.

As the CEO said here , the name change was an attempt to distance Kape from shady “past activities”:

The decision to rename the company, explains Erlichman was due to the strong association to the past activities of the company as well as the need to enhance the consumer facing brand for the business.

CyberGhost even hinted at this ironic conflict of interest in their blog post :

While CyberGhost focused on privacy and security from day one, Crossrider started out as a company that distributed browser extensions and developed ad tech products. Quite the opposite of what we did .

Did Crossrider ever produce malware?

After news broke about Kape purchasing ExpressVPN, we decided to investigate the issue in more detail. For an in-depth analysis, see this article on Crossrider, Kape, and malware .

Ultimately, we learned that Crossrider produced a development platform , which was used to create legitimate apps. Unfortunately, the Crossrider platform was also being used by bad actors to spread malware. What is important to point out here is that Crossrider was never the creator or owner of the malware .

After seeing this abuse of its platform by third parties, Crossrider completely shut everything down in 2016 , changed the leadership of the company, and pivoted to the privacy and security industry . Today, we can see that Kape is continuing to expand its influence in the privacy and security industry, with the latest acquisition of ExpressVPN .

VPNs, malware, and trust

Ultimately, there is no evidence (that I could find) of Crossrider or Kape ever publishing malware. Similarly, I cannot find any indication that CyberGhost VPN is doing anything shady or malicious. I also noted the same in my Private Internet Access review .

With all that being said, there have been other VPNs that were called out for bad privacy practices. I discuss this in my Hotspot Shield review , a VPN that was found to be embedding tracking libraries in its VPN apps. Similarly, malware is often hidden in free VPN services to collect your data, which is then sold by the parent company.

Ultimately, choosing a good VPN largely comes down to trust, which is a subjective topic that only you can decide. So now let’s examine the VPN itself.

CyberGhost price and refund policy

The cheapest that you can get CyberGhost for right now is $2.19 per month, but you’ll have to purchase the 2 Years + 2 Months plan. Monthly plans will be significantly more money at $12.49 per month, with the 6 Months plan at $6.99 per month, as you can see below.

CyberGhost VPN prices

This is on the lower end of the price spectrum, particularly for the longer plans. This makes CyberGhost one of many cheap VPN providers .

The key question with pricing is always value, or what you get for your money. I’d say there are other VPNs that offer more value with certain coupons. NordVPN is comparably priced to CyberGhost, and they also offer a NordVPN coupon  for more savings. Similarly, Surfshark is also another cheap option, as we noted in our Surfshark vs CyberGhost comparison.

Refund policy – CyberGhost offers two different refund windows, depending on the subscription plan you choose:

  • 45 day refund window for all plans that are 6 months or longer.
  • 14 day refund window for monthly plans.

This is a pretty good refund policy, and it is apparently “no questions asked” – so they don’t require troubleshooting before the refund is issued. For this CyberGhost review, I purchased a one-month subscription via Bitcoin. Getting a refund was not very difficult. There are other VPN coupons here .

CyberGhost VPN apps

CyberGhost offers dedicated VPN apps for:

Additionally, CyberGhost offers support for Linux, routers, NAS, and Chromebooks. However, without a dedicated Linux app, it’s not the best VPN for Linux you will find. And if you need a VPN for Apple TV , you can try using CyberGhost on a router.

We’ll take a closer look at the Windows app below to see how it performed in real-world testing.

CyberGhost encryption and VPN protocols

CyberGhost currently supports three VPN protocols in the desktop and mobile VPN apps: OpenVPN, IKEv2, and WireGuard. For encryption, they use an AES 256-bit cipher  with a 4096-bit RSA key and SHA256 for authentication with the OpenVPN and IKEv2 protocols. With the WireGuard protocol, CyberGhost uses the ChaCha20 cipher.

CyberGhost now supports WireGuard

CyberGhost also now supports the WireGuard VPN protocol. This protocol usually offers faster speeds and better reliability over legacy VPN protocols. For example, in our OpenVPN vs WireGuard tests , we found WireGuard to significantly outperform OpenVPN with all locations. With CyberGhost, you can use WireGuard with the desktop and mobile apps. You can change VPN protocols in the settings area of the CyberGhost VPN apps:

CyberGhost with WireGuard

As you will see below, however, speeds with CyberGhost were not very good, even when using the WireGuard protocol.

CyberGhost VPN servers (overloaded)

According to the CyberGhost website, they offer about 7,900 servers in 90 countries . This is about on par with ExpressVPN, which we noted in the ExpressVPN vs CyberGhost comparison report. When testing out the CyberGhost VPN apps, I noticed that many servers were overloaded with users . This may explain why speeds were so slow.

In the screenshot below, you can see that many CyberGhost UK servers were overloaded, between 75% to 100% + capacity. And when servers are overloaded, performance suffers and things online take longer.

CyberGhost VPN servers

If you need a VPN for the UK or a UK VPN server, CyberGhost probably isn’t the best choice as you can see above.

CyberGhost servers in Europe seemed to be more congested than servers in the US.

Speaking of servers, CyberGhost also does not have any double VPN servers. We find double-VPN servers with NordVPN, as well as Surfshark and Proton VPN .

CyberGhost VPN Windows test results

For this CyberGhost review, I tested out the CyberGhost version 8 app on a Windows machine. The app has a minimized design that sits on the bottom-right cover of the desktop, just above the tray. Unlike with the previous version, the client can now be moved if you don’t want it stuck above the desktop tray. Here’s the CyberGhost Windows VPN app that we tested for this review:

CyberGhost VPN windows

While minimized, it doesn’t take up too much space. To adjust settings or change servers, you need to click the arrow pointing left, which will expand the app. Unfortunately, the expanded VPN client takes up an enormous amount of space on your desktop. I found this design to be clunky and inefficient. Here is the full layout of the CyberGhost VPN app, which takes up most of the desktop space:

CyberGhost desktop VPN

When selecting different servers, you can see that CyberGhost categorizes servers for different use cases. This may be useful in certain cases, such as when using the VPN for torrenting, streaming, gaming, or with a dedicated IP. While some people want a VPN with a dedicated IP , there are drawbacks to this as your traffic is not getting mixed with other users (such as with shared IPs).

Overall, I liked the general design when the apps are minimized. However, when changing settings or switching the servers, the apps are quite clunky and take up lots of space . Therefore I would not consider this to be the best VPN for PC .

CyberGhost can be slow to establish VPN connections

Another problem that I had when testing CyberGhost is that it could be really slow to establish connections. This wasn’t always the case, but in many instances, it could take several seconds to connect to a VPN server .

Normally, the WireGuard VPN protocol would solve this problem, since WireGuard has been designed to quickly establish connections (the handshake). And we have even noted this in testing out other VPNs with WireGuard, including NordVPN and Surfshark .

With CyberGhost, however, we found that it was very slow to establish connections, regardless of which VPN protocol we were using. You’d see a “Connecting” notification that would continue for several seconds:

CyberGhost connecting slow

The problems with CyberGhost not connecting seemed to occur randomly. Changing the VPN protocols did not seem to make much difference. I’m not sure exactly what was causing these issues, and support was not able to help much, either.

CyberGhost leak protection settings and kill switch

On a positive note, the new CyberGhost version 8 VPN client offers some good leak protection settings and a functioning kill switch to block VPN traffic if the connection drops. If you are in the CyberGhost Windows client, you can click the arrows on the left side to access the client settings and features.

By default, CyberGhost has the kill switch feature and DNS leak protection options enabled under the “Privacy Settings” tab.

With the kill switch and DNS leak protection settings enabled, I ran some basic VPN tests . These are to check for any data leaks with the VPN apps.

Here were the test results with the Windows VPN client (no leaks):

CyberGhost ip leak test

Similarly, I also tested the CyberGhost Mac OS VPN client and did not find any leaks. The kill switch and leak protection settings seem to be working well.

CyberGhost ad blocking feature

CyberGhost offers an ad-blocking feature, but there are some problems with this VPN ad blocker.

You can find the ad blocker feature under the Privacy Settings in the VPN client. It is an option called “Block content” to block domains for ads, trackers, and malware, as you can see below:

cyberghost ad blocker

I took a close look at this feature and even tested it out in comparison to other VPN ad blockers. The results were not good. Here’s what I noted about CyberGhost in my guide on different VPN ad blockers :

CyberGhost is an interesting case, but not in a good way. Instead of filtering ads and malicious content via DNS requests, they actually look inside the traffic and modify requests to certain domains so they display content from Cyberghost instead. This is problematic for a few reasons. First, manipulating traffic is something a trustworthy VPN provider should not do – even with good intentions. Secondly, this only works over http since https connections are encrypted and Cyberghost cannot (easily) access that content. With the CyberGhost version tested for this article, there is no root certificate being installed. But because they are still using the same methods to filter traffic, that means their “ad blocker” does not effectively work on HTTPS websites. Basically, CyberGhost’s ad blocker is barely working, especially since it will be ineffective on all HTTPS websites.

If you want a good VPN ad blocker, there are some better options to consider. I’d recommend checking out other options, see for example CyberSec in the NordVPN review .

CyberGhost Logging

On their homepage, CyberGhost proclaims a No Logs Policy.

Here you can see their claims:

CyberGhost no logs VPN

But this is not really accurate.

The CyberGhost privacy policy explains how some connection logs are being recorded.

Additionally, when you log in to your account, you can see that the devices you use with CyberGhost are being logged. Here’s a screenshot from my test account, showing that two of my devices are being logged:

CyberGhost logs account

Based on this information, it is clear that there are some connection logs being maintained . Many VPNs maintain some basic data to enforce the connection policy. CyberGhost, however, goes so far as to log the devices you use and then save this under your account info — all while claiming to be “no logs”.

If you want to see alternatives, there are some good VPNs with no logs that have been verified in real life.

CyberGhost VPN speed test results (slow)

For this updated CyberGhost review, I ran all new speed tests with servers in the United States and also the United Kingdom. All tests were conducted on a 500 Mbps baseline connection using the official CyberGhost VPN client.

Note : To test CyberGhost with the fastest speeds possible, I used the WireGuard VPN protocol.

First, I tested servers in the United States. Here was a CyberGhost server in Seattle  at about  12 Mbps .

cyberghost VPN speed

This is really bad when you consider that my baseline speed is 500 Mbps. Most VPNs can easily get over 100 Mbps, some can even get over 400 Mbps. This isn’t a good start to the speed tests.

Next, I tested a CyberGhost server in Los Angeles , and the speeds were slightly better at  32 Mbps .

CyberGhost VPN speed tests

This is another slow-speed test result from CyberGhost VPN.

The last CyberGhost VPN server I tested in the United States was the  New York  location. It gave me download speeds of  46 Mbps .

CyberGhost server speeds

Ok, so we’re not looking good with US servers. And with 46 Mbps being the fastest speed test result, I’m starting to think CyberGhost is just a slow VPN. Maybe servers in the UK are faster?

For my final CyberGhost VPN speed test, I connected to a server in the UK . The results were dismal at around 6 Mbps .

CyberGhost slow servers in the UK

At 6 Mbps, it’s clear that CyberGhost is not the best VPN for the UK if you value performance.

I’m not sure you can reliably stream video with speeds like this. Even the Tor network is faster (see the VPN vs Tor tests).

To summarize these tests, CyberGhost is not the fastest VPN we have tested. In fact, it’s far below the industry average. One factor affecting speeds is server loads. And as we noted above, many of CyberGhost’s servers are loaded with users, which can slow down performance for all users.

CyberGhost speeds compared to NordVPN

To put the CyberGhost speed tests in comparison, let’s take a quick look at NordVPN. Like CyberGhost, NordVPN also uses the WireGuard VPN protocol. Unlike CyberGhost, however, NordVPN is seriously fast. Above we found the CyberGhost server in Seattle to have download speeds of about 12 Mbps. Here is the NordVPN server in Seattle with download speeds of 445 Mbps:

CyberGhost speeds are slow

If you want to see how these VPNs compare in different categories, check out our CyberGhost vs NordVPN comparison guide.

CyberGhost website tracking

Although nearly every VPN service runs Google Analytics to track the effectiveness of their Google ads (which can be important for acquiring customers), some VPNs go overboard with tracking.

Unfortunately, CyberGhost falls into the second category, and I’ve pointed this out before. Here’s what I found when visiting CyberGhost’s website: a whole mess of trackers and third-party cookies.

CyberGhost VPN tracking

This lines up with previous CyberGhost reviews and trackers I found. Not long ago, I found CyberGhost to be utilizing Hotjar session recording scripts on their website. These session recording scripts literally record every interaction you have with the website in a video, which can include payment details and credit card info, and this data is stored on third-party servers.

To be fair, nearly all VPNs have some basic tracking and analytics on their websites, which usually includes Google Analytics. Running a website without any analytics doesn’t work well, because you have no idea what to improve and fix for your readers. Unfortunately, CyberGhost goes a bit overboard here.

CyberGhost Netflix and streaming

Viewing content from Netflix regional libraries is one of the most popular uses for a VPN. To view content from multiple regions requires a VPN that can defeat geo-blocking software. Some VPNs can, others can’t. CyberGhost can, to a limited extent. CyberGhost has generally not worked well with unblocking Netflix. While they always claim to work with Netflix, many of their streaming servers are blocked and unable to get through to Netflix and other sites.

Here’s a previous example of CyberGhost’s streaming server getting blocked out by Netflix:

CyberGhost VPN Netflix 1024x549

With the latest round of tests, however, I found one CyberGhost server to get through to US Netflix. Overall, it seems that CyberGhost is not the  best Netflix VPN , but it does offer some dedicated streaming servers that work.

When it comes to streaming in general, CyberGhost does have a few servers for different streaming channels around the world. For example, they also have a server if you need a VPN for BBC iPlayer .

Firestick streaming – Streaming on a Firestick with a VPN is increasingly popular, especially since a VPN will unlock more streaming channels for you. Fortunately, CyberGhost does offer an app in the Amazon Store for Firestick. This app works well enough, but there is still the problem that the performance of the network is so slow that it may result in buffering and playback issues.

Torrenting and P2P with CyberGhost

Officially, CyberGhost is a torrenting-friendly VPN service with a specific set of servers available for torrenting. They are based in Romania, which does not have the kind of stringent copyright laws we have in the United States with the DMCA . Many VPNs restrict torrenting, as we noted in the  TunnelBear review so by definition, CyberGhost is better than them.

Regarding their torrenting policy, CyberGhost explained this on their website:

We also have servers optimized for torrenting ensuring a smooth and seamless torrenting experience. Torrent through a secure encrypted VPN tunnel and leave any surveillance worries behind. Say goodbye to any throttling from your Internet Service Provider and unblock restricted torrent domains!

Within the CyberGhost VPN client, you can select any of these torrenting servers. That being said, not all servers work with torrenting and P2P traffic:

None of the current P2P technologies are illegal per definition, but we have to block P2P protocols on certain servers , either due to strategic (this is traffic that unnecessary slows down other user’s traffic) or due to legal reasons in countries where we are forced by providers to block torrent traffic, among them USA, Russia, Singapore, Australia and Hongkong (China). In the list of servers you will find a check mark on P2P/Torrent compatible servers.

However, in my research for this CyberGhost review, I also found some complaints. Some CyberGhost users are complaining in forums about getting DMCA notices while using CyberGhost VPN. This could be caused by data leaks, as we noted earlier.

cyberghost VPN for torrenting

There are many better VPNs for torrenting that allow torrenting traffic on every server in their network, while also keeping your connection secure. And let’s not forget the slow speeds, which will also be a drag when torrenting.

CyberGhost support

For support, CyberGhost offers chat, email, and various guides on their website.

I tested out the chat support and it seemed alright.

CyberGhost live chat support

The chat representatives were prompt and helpful in my tests.

CyberGhost offers 24/7 live chat and I was able to connect with a chat representative in under 30 seconds every time I tested it out. I did not test out the email support, but I did find some helpful guides on the website.

CyberGhost VPN FAQ

Here are some of the most frequently asked questions about the CyberGhost VPN:

We would not recommend using CyberGhost for torrenting. During our testing, we didn’t find any leaks that could jeopardize your privacy while torrenting. However, several CyberGhost users have complained of receiving DMCA notices while torrenting, which makes us very nervous. In addition, CyberGhost is extremely slow uploading and downloading data, which could make torrenting tedious.

CyberGhost supports Netflix and other streaming services. But most of the time CyberGhost failed to connect to Netflix using their special streaming servers. We had similar results with other streaming services. While we were sometimes able to get through, most of the time we were blocked. We do not rate CyberGhost as good for Netflix or streaming.

When selecting the best VPN for gaming , you’ll want to look for these characteristics: * Fast speeds * Low latency (ping) * Large server network While CyberGhost does have a large server network, it does not do well with performance. This could really be a problem with gaming, resulting in lag and interruptions. We would not recommend CyberGhost for gaming.

Because I am not physically in China, I cannot test VPNs there. Nonetheless, I posed the question to the CyberGhost staff. The answer is no. CyberGhost does not work in China. If you are in China or going to China, not to worry. There are still some VPNs that work in China .

All VPNs slow down your internet connection to some extent. But CyberGhost had a very large impact in our testing. It slowed our internet connection drastically in all tests. If you need a fast internet connection, CyberGhost is not a good option for you.

CyberGhost Review 2022 Conclusion

Taking everything into consideration, CyberGhost is somewhat of a mixed bag. They offer user-friendly VPN apps with secure encryption, but there are lots of drawbacks to consider before signing up for this VPN.

Here’s what keeps me from recommending CyberGhost VPN:

  • Troubling history with parent company (Kape, formerly Crossrider)
  • Slow to establish connections and below-average speeds
  • The website uses aggressive tracking
  • Does not work well with Netflix, or in China

One recurring theme I stress here at Restore Privacy is that trust is a major factor when it comes to selecting privacy tools . This is because these tools can also be undermining your privacy and security. With the history behind the parent company (Crossrider / Kape) and the issues with root certificates, there are some red flags, in my opinion. Of course, only you can decide which products and services to trust – and this is a subjective decision.

At the end of the day, CyberGhost still has a lot of work to do – and there are some other great alternatives you could instead consider using.

Alternatives to CyberGhost VPN

Click the VPN name below to read our full review – or grab the discount for the best savings. All three of these VPNs have a 30-day refund window.

  • NordVPN review   (with a 67% discount coupon )
  • Surfshark review  
  • ExpressVPN review
  • VyprVPN review

You can also check out our guide on the  top VPN services for other recommendations.

If you have used CyberGhost VPN, feel free to share your honest review (good or bad) below.

This CyberGhost VPN review was last updated on May 30, 2023, with new information.

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About Sven Taylor

Sven Taylor is the lead editor and founder of RestorePrivacy, a digital privacy advocacy group. With a passion for digital privacy and accessible information, he created RestorePrivacy to provide you with honest, useful, and up-to-date information about online privacy, security, and related topics.

Reader Interactions

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January 5, 2024

Big Rip-Off. The baddest customer support I ever had. I bought a 2 year subscription for Cyberghost. But instead to charge me 2 times in the time I used Cyberghost they secretly charged my credit card 5 times. After I found out i reached out to the support but they just said they cant refund me and are now not even answering anymore. Im very frustrated and want my money back because I trusted Cyberghost and they used my trust to just charge what they want from my credit card. I immediately canceled my subscription and wont ever recommend someone to buy Cyberghost

December 29, 2023

Dear Al, thanks for your comment! I can fully confirm what you wrote! They make it virtually impossible for you to unsubscribe… Steer clear of this company at all costs!!! Cheers!

December 27, 2023

Their refund policy is bogus. I wanted to cancel the same day they charged my account and their response was:

“Please note that all subscriptions and plans are paid upfront and there is no option to reverse it.”

So, they won’t refund anything. I’ve filed a complaint with the BBB and now have to have my bank dispute the charge.

September 10, 2023

Hi installed CyberGhost yesterday ,had trouble getting it to work every time i stared it my internet wifi stopped, sent Cyber a message, I got it to work but could not get good speeds( i have a 1 Tb virgin service running at 525 download and 100 upload with VPn 42 download and 50 upload sent message to Cyber, then could not get Cyber to start up again so sent another message to Cyber.The worst thing is apart is apart from auto reply Cyber Ghost has never replied, The Speed is all over the place very poor and unstable I am trying to cancel my account but CyberGhost never reply, In my opinion stay away. Roland

August 24, 2023

Thanks Sven for this article. Based on a year experience with CyberGhost VPN The product was not only found dubious, unreliable and untrustworthy. Fair trade is an expression they have no idea of, know nothing about, never heard of? Rip off seems to be their expertise, skill, talent. Support vocabulary is one of impostors.

July 15, 2023

I do not trust them when it comes to their no log policy. In their Transpareny reports on privacy hub, they mention that they block“ domains and ips“ which they think are connected to something illegal or malicious. How would they know though if they truly kept „no-logs“? At the very least, this means that traffic HAS to be monitored unless I‘m missing something? Care to clarify Sven?

October 3, 2023

Hello Roberto, thank you for your answer. I am also looking for a new provider right now, the price from CG is very good ?! The no log policy was confirmed by an audith, this is what I found:


July 12, 2023

Avoid this company at all costs. They have been secretly charging us for 2 months after we informed them in writing that we wish to unsubscribe. Users be aware that they make it impossibly hard for you to unsubscribe and when you even sent them a letter telling them YOU DO NOT want to be subscribed and keep getting charged, they still go on charging you for 2 more months.

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  • VPN Reviews

CyberGhost VPN Review for iOS and macOS – iPhone, iPad, and Mac

CyberGhost VPN Review for iOS and macOS – iPhone, iPad, and Mac

If you’re on the internet, someone is watching you. It could be your Internet Service Provider who wants to sell your browsing habits to advertisers, or it could be a hacker monitoring you in an attempt to steal personal info. But, someone wants to monitor your online travels.

That’s why you should subscribe to a Virtual Private Network (VPN) service. A VPN coats your internet connection with a layer of encryption, forming a protective tunnel that prevents anyone from monitoring your online travels.

A VPN also protects and enhances your online activities in other ways. A VPN opens access to content from around the globe by making it appear as if you are located somewhere else. This provides access to streaming services, gaming arenas, and other online services.

A VPN also protects you from having your internet connection throttled or blocked, simply because you’re engaging in activities that are frowned upon by your ISP (such as streaming from certain services or sharing files via P2P).

The 5 top reasons to use a VPN are:

  • Protect your online identity and anonymity.
  • Protect your personal and business information from hackers when using Wi-Fi hotspots.
  • Open up access to your favorite U.S.-based streaming video and music services and other types of services, when you’re outside the U.S.
  • Open up access to content in other countries.
  • Enable access to content that may normally be blocked by your ISP, employers, school, or even your government.

In this, the latest entry in an ongoing series of VPN reviews , I’ll be reviewing CyberGhost, which is one of the best-known VPN providers around today .

CyberGhost offers excellent protection for all of your online activities, through apps that are simple to use, and offer access to streaming-optimized servers that offer reliable access to numerous popular streaming services, including Netflix, BBC iPlayer, Hulu, and many others.

CyberGhost offers easy-to-use apps that provide reliable access to streaming services around the globe, while offering optimal online protection and privacy for all of your online activities.

CyberGhost provides app options for all popular devices platforms, and provides in-browser protection via both Chrome and Firefox browser extensions. Up to 7 devices can be simultaneously connected to the provider’s servers on the same set of user credentials.

Apps are available for the following device platforms:

  • Amazon Fire TV

The provider can also be manually setup on numerous models of routers, which will protect all of your connected devices. This includes streaming boxes like the Apple TV and Roku, Smart TVs, gaming consoles, and even your internet-connected smart doorbell, video cameras, and much more.

Setting up your router to work with CyberGhost will allow you to protect all of your connected devices, including the Apple TV, Roku, Smart TVs, game consoles, even Internet of Things devices like your smart refrigerator. Pre-configured routers are available from FlashRouters.com .

how to use cyberghost vpn on mac

To test CyberGhost, I used the latest versions of the provider’s macOS and iOS apps.


As is normal for an app of this type, you can select from a large number of servers from around the globe. Also available in both the iOS and macOS apps are streaming-optimized servers offering access to numerous streaming services around the globe. The macOS app also offers a list of servers that are optimized for download files or sharing files.

First-time VPN users should find CyberGhost’s apps easy-to-use, and neither of them put a strain on your device’s resources. Both apps provided excellent protection, while delivering speedy, reliable connections.

Connection Speeds

While you should never select a VPN provider based on its connection speeds alone, a fast connection definitely enhances all of your online activities.

I performed these speeds tests on my iPhone 11 Pro Max, and my 2016 MacBook Pro, both of which were connected to the internet via a 5 GHz Wi-Fi router that is connected to a gigabit fiber internet connection.

Keep in mind that my connection speed results will likely vary from yours, and can differ due to your usual connection speeds, your location, the location of the VPN server, and other variables.

All speed tests were performed using the Speedtest app . I first tested the unprotected speeds of both devices. Then, running CyberGhost’s app and connecting to the “Best location,” I once again measure the speeds of the protected connection.


My iPhone testing showed unprotected connection speeds of 226 Mbps down and 57.4 Mbps up. My VPN protected speeds were 176 Mbps down and 20.4 Mbps up.


My MacBook Pro speed tests showed results of 205 Mbps down and 95.5 Mbps up without the VPN, and 176 Mbps down and 36.1 Mbps up for my VPN protected connection speeds.

While those speeds aren’t the fastest I’ve ever experienced, they are will up to handling HD and 4K video streaming, online gaming, downloading and sharing large files, and other activities.

Global Server Network

Consider a VPN provider’s global server network as the key that opens access to online resources that might normally be blocked to you in your area of the world. Those resources can include streaming services, gaming resources, and other types of resources and websites.

While I believe most of you likely line in “free” countries such as the U.S., Canad, and the U.K., a VPN can also offer access to content that might be blocked by heavily restrictive governments, like those found in China, Iran, and others.

CyberGhost’s global server network includes over 5.600 servers, stationed in 90 countries around the world. As I previously mentioned, In addition to general purpose servers, CyberGhost also offer streaming-optimized and downloading-optimized servers.

Access to Netflix and Other Streaming Providers

CyberGhost’s streaming-optimized servers deliver access to Netflix in the U.S., Germany, France, the U.K., and other countries. They also offer access to Fox, CBS All Access, BBC iPlayer, ESPN, RTL, and many more.

I tested Netflix in each country the VPN claims to unblock, and each time I was able to access the provider’s content. I randomly tested other streaming services in the CyberGhost server list and each time I gained access to the service.

All video streams played immediately, with no buffering, streaming smoothly.

Torrenting (P2P File Sharing)

Peer-to-peer (P2P) file sharing, while a popular online activity, is also frowned upon by many parties, including entertainment and gaming firms.

While using P2P file sharing is legal, and is widely used by both companies and individuals to legally share files, it can also be used to share copyrighted files. This has led record companies, movie studios, and game publishers to push Internet Service Providers to throttle or outright block P2P activity by their users.

However, since a VPN protects your online activities by using encryption, that means your ISP can detect your P2P file sharing, so it can’t throttle it or block it.

As mentioned above, CyberGhost offers downloading-optimized servers, to both protect and enhance your file-sharing.

Encryption, Privacy & Other Protection

CyberGhost protects their users’ internet connection by applying military-grade encryption to their connections. The encryption creates a protective tunnel around your connection, hiding your activities from the prying eyes of your ISP, hackers, and even your government.

The provider’s app offers kill switch protection, DNS and IPv6 leak prevention, and more. Ad, malicious website, and malware blocking are available, as is the ability to force websites to serve up HTTPS versions of their pages.

A no-server-logs-ever policy on all CyberGhost servers means your online activities are never recorded to possibly reveal your online antics. A Bitcoin payment option helps keep your subscription payment info incognito.

Customer Support

Customer Support is available 24/7, thanks to the provider’s around-the-clock live support chat, a trouble ticket tracking system, and a searchable support database.

The provider’s support agents always responded quickly and knowledgeably, and their support database offered up helpful information.

CyberGhost should also prove attractive to users on a budget, thanks to their 1-year subscription pricing .

A month-to-month subscription will run you a somewhat dear amount of $11.95. However, if you opt for 6-months, that drops to $4.99 per month ($29.94 the first 6 months, then $59.88 every 6 months after that.) The 1-year option drops the price to $2.75 per month ($33 for the first year, then $66 for each year after that.) A 45-day money-back guarantee is available.

  • 1 Month Plan at $11.95/mo
  • 6 Month Plan at $4.99/mo
  • 1 Year Plan at $2.75/mo

Pros & Cons

  • Easy-to-use apps available for most popular devices
  • Around-the-clock support
  • Top-notch privacy and security protections
  • Fast download speeds
  • Unblocks numerous streaming services
  • Streaming and download-optimized servers
  • Doesn’t allow P2P activity on all servers
  • Apps lacks advanced options of other providers’ apps

CyberGhost offers an attractive VPN option for users looking for an easy-to-use, yet reliable way to protect and enhance their online activities.

The provider’s above-average connection speeds are well protected with military-grade encryption, as well as other online protections, including a kill switch, ad and malicious website blocking, and more.

Users can protect up to 7 devices at once, thanks to the provider’s generous simultaneous connections allowance, making it an attractive option for large families or small businesses.

Users looking for a great way to protect their P2P file sharing, enhance their access to streaming services around the world, and open access to other content around the world are advised to take a closer look at CyberGhost .

Score: 9.5/10

CyberGhost VPN

Connection speed, unlocking streaming content, network of servers.

  • 4K-capable download speeds
  • Wide-ranging server network
  • Streaming and P2P optimized servers
  • Easy-to-use apps
  • 24/7 customer support
  • Price goes up after initial subscription period
  • Doesn't allow P2P on all servers
  • Apps lack some advanced options


  • Privacy Policy
  • Terms of Service


Best VPNs for Mac 2023

Our top picks.

  • Fast speeds on Macs
  • Quick Connect button in Mac app makes securing your devices fast and easy
  • Supports a wide variety of Mac editions, including Catalina, Big Sur, Monterey, and Ventura
  • Mac version includes ad-blocking software
  • Multi-hop technology adds an additional layer of security to Mac devices
  • Easy Mac installation

Private Internet Access VPN

  • AES-256 encryption protects Mac users’ personal data from hackers and identity thieves
  • Secure an unlimited number of Mac devices with one subscription
  • Mac version lets you choose your server with the click of a button

If you use a Mac, it’s safe to assume you value elegance, ease-of-use, and powerful tools that’ll get the job done right.

It’s also safe to assume that you’ve heard at least once that Macs are way more secure than their counterparts and that you don’t need to think too much about your protections online. That couldn’t be further from the truth.

Regardless of what kind of computer you use, threats are everywhere online. From scammers looking to gain access to your retirement accounts to overzealous IPs harvesting your data, the internet can be a dangerous, creepy place. To protect yourself in your digital comings and goings, we recommend using a VPN.

Which is why you’re here — to find the best VPN for your iMac, Macbook Pro, iPad, or even your iPhone. We’ve spent hours and hours testing VPNs on almost every Mac device imaginable. Using that experience, we’ve generated this list of our favorite VPNs for Mac users. Don’t worry. By the end of this article, you’re going to be pointed in the right direction.

» Read more: Best VPN for your iPhone

Before we share our favorite VPNs for Mac, though, let’s talk about some of the criteria you should be evaluating in your search.

What to Look for in a Mac VPN

So now that you know what you should be looking for, let’s take a look at some of the best VPNs available for Mac users.

Why Do I Need a VPN on a Mac?

Even though Macs have a reputation for being more secure than PCs — who among us hasn’t heard the (untrue) maxim that “Macs Don’t Get Viruses” — you still want to make sure you’re dotting your digital “i’s” and minding your cyber “q’s” these days. Identity theft is rampant, as are scammers, hackers, fraudsters, and other unsavory types. Not to mention your ISP harvesting and selling off your data to whoever will cut them a check.

The best protection from all of this funny business is a rock-solid VPN for your Mac. But what exactly does a VPN do?

  • First, they help you increase your privacy online by preventing anyone looking in from gathering information about you. Without a VPN, your location, your device type, your IP address , and your browsing history are all clearly visible to anyone who wants to look.
  • Second, they increase your security. No matter where you connect — including public Wi-Fi — your traffic is encrypted so no one can gather sensitive information like your bank account numbers or your passwords.
  • Finally, they make the internet a more democratic space. Just because your IP address says you’re in Europe doesn’t mean you should have access to your Netflix library back home. By masking your location, you can get more out of the services you pay for. P.S. if you’re wondering, we’ve written a guide on how to find your Mac’s IP address .

How Do I Install a VPN on a Mac?

Installing a VPN used to take some networking knowledge, but modern VPNs like the ones on the list above are all extremely easy to setup . Here are the steps you’ll take to set up a VPN on your Mac .

  • Read the list above, and select which VPN provider you want to use
  • Head over to that VPN’s website, and select your subscription plan
  • Create an account, and enter your payment information
  • Download the VPN
  • Once the download is complete, drag the icon into your applications folder
  • Open the VPN, turn it on, and connect to the server of your choice

You already know that Macs prioritize user experience, as do all of the VPNs in our list here. In our experience, after installing over a dozen VPNs on nearly every iOS device you can imagine, we’ve found that, for the most part, they’re extremely easy to set up and use. NordVPN and ExpressVPN are both pretty much seamless, whereas you can run into a few hiccups with a more customizable service like Private Internet Access — that’s only if you really want to pop the hood, though.

Is it Illegal to Use a VPN on a Mac?

With all this talk about shielding your internet activity from prying eyes, you might start to wonder if using a VPN is even legal . Well, don’t worry — using a VPN on your Mac is perfectly legal in most countries. Only the most oppressive regimes have outlawed their use, including:

  • North Korea
  • United Arab Emirates

If you’re not in one of those countries, you’re in the clear.

Now, a caveat to that. If you’re using a VPN to do illegal things, like buy illicit materials off the dark web or pirate copies of movies that aren’t out yet, you could find yourself in legal hot water and telling the judge, “but I was using a VPN” isn’t going to pass muster.

Are There Any Drawbacks to Using a VPN on a Mac?

So there are a few potential drawbacks of using a VPN on a Mac. Let’s run through them really quickly.

  • First, your connection speed will almost certainly slow down. To what extent is the result of numerous factors, but a solid VPN will effectively mitigate the worst of these performance issues.
  • Second is the cost. When it comes to privacy and security, the best things in life are not free. The good news is most VPNs are relatively affordable , and there are services on the market for almost every budget. There are even a handful of VPN providers that offer free services , but you should be aware that those are pretty stripped down.
  • Finally, you might be a little overconfident. VPNs are not a silver bullet for cybersecurity. If you give your iCloud password away to some scammer who contacted you through a phishing email, there’s not much your VPN provider can do about it.

Trust us when we say, though, that the benefits of using a solid VPN on all of your internet-connected devices absolutely outweigh the drawbacks.


In evaluating the VPNs that make up this list, we carefully consider multiple criteria, including security, privacy, speed, available features, and pricing.

We start by researching every VPN we test. Do they undergo third-party privacy audits? Do they use RAM-only servers? Where are they located? What are their customers saying about them? We process all of this information and then move on to our second stage, the hands on test.

Essentially, we stress test every VPN we purchase and install. We try to break them to see what strains they can handle, and we try to find any flaw we can. Does the DNS leak when you’re trying to access torrent providers? You’re going to want to know about that.

Then finally, we live with the VPN for a week or more, using it under normal circumstances. Does it glitch at times? Does it significantly slow down our browsing speeds? Is the user interface confusing or is it easy to find the features we’re looking for?

All of these factors play a role in our final decisions. However, for this particular list, we also considered exactly how well the VPN performed on a Mac, specifically.

NordVPN’s Mac app

The Forbes Advisor editorial team is independent and objective. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive payment from the companies that advertise on the Forbes Advisor site. This comes from two main sources.

First , we provide paid placements to advertisers to present their offers. The payments we receive for those placements affects how and where advertisers’ offers appear on the site. This site does not include all companies or products available within the market.

Second , we also include links to advertisers’ offers in some of our articles. These “affiliate links” may generate income for our site when you click on them. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Advisor.

While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Advisor does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof.

CyberGhost Vs. NordVPN: 2024 Comparison

Updated: Jan 18, 2024, 11:08am

Reviewed By

Table of Contents

Cyberghost vs. nordvpn: at a glance, how cyberghost vs. nordvpn stack up, business vpn, malware protection, frequently asked questions (faqs).

Choosing a virtual private network (VPN) to protect your internet activity is a smart decision, but with so many VPN services to choose from, it can be difficult to figure out which one is best for your needs. In the battle between CyberGhost vs. NordVPN, two very similar services, the decision comes down to added features, pricing and server location options.

Featured Partner Offer

On NordVPN’s Secure Website

Starting price

As low as $3.29 USD ($4.40 CAD) per month

No. of Devices

On ExpressVPN’s Secure Website

$12.95 USD ($17.33 CAD) per month

Number of servers


On Surfshark’s Website

As low as $2.49 CAD per month

AES with 256-bit keys

Private Internet Access

On Private Internet Access’ Website

$11.95 USD ($15.80 CAD) per month or $39.95 USD ($52.82 CAD) for the first 12 months

Not advertised

Server locations

84 countries

CyberGhost lets you connect up to seven devices on one account, but it doesn’t include a password manager or antivirus software in any plan—only as an add-on. You can get data breach alerts at no added cost on any length of the contract, however.

NordVPN offers extra features when you choose higher-tier plans, which may be worth the higher cost. Plus, it includes antivirus protection on all plans, regardless of term length.

Both CyberGhost and NordVPN offer VPN services that allow you to mask your internet protocol (IP) address when you connect to the internet, protect your connection even on public Wi-Fi and access content that could otherwise be blocked for you. The pricing difference is negligible when you compare similar plans, with CyberGhost being a bit more affordable—until you consider other features.


$56.94 USD ($77.01 CAD) for first two years (plus two months) and yearly thereafter or $12.99 USD ($17.56 CAD) per month

Number of devices

CyberGhost’s biggest draw is the number of server locations in which it hosts servers. There are VPN servers in 100 countries, so you have a lot of choices regarding where you connect. This is especially helpful if you’re looking to unblock streaming services or other content in specific countries. You can choose from monthly, one year, two years or three years for contract length and they all come with a 45-day money-back guarantee.

If you have a lot of devices to protect, CyberGhost could be a good choice for you—it allows up to seven devices on one account, making it a viable option for families. CyberGhost doesn’t offer a business plan, but given the cost and devices allowed, it can still work for businesses. Keep in mind that other features, such as password manager and antivirus, cost extra.

  • Affordable plans
  • Deep discounts for long-term contracts
  • 45-day money-back guarantee
  • Connect up to 7 devices
  • Data breach alerts included
  • 100 countries with servers
  • Over 8,900 servers
  • Password manager at added cost
  • Antivirus add-on costs extra features.


$59.88 USD ($80.98 CAD) per year or $12.99 USD ($17.65 CAD) per month

NordVPN is almost a household name in the realm of VPN services. It’s one of the pricier options available, but there are multiple plan options. So, if you don’t need a password manager or data breach scanner, you can opt for the more affordable standard plan. NordVPN has servers in 61 countries, which is a decent number of server locations and you can pick a location that works best for your needs.

What sets NordVPN apart from others is that it includes bonus features on all its plans. You’ll get an ad blocker to help protect your privacy and antivirus software to protect your devices. If you want a password manager or data breach alerts, you’ll have to choose one of the high-tier plans. Only the top-tier plan includes 1 TB of cloud storage, but this could be a good choice for you if you want to get rid of your Apple or Google storage. Plus, NordVPN offers a business VPN with added features (pricing by quote only).

  • Multiple plan options
  • Antivirus for all plans
  • Ad blocker on all plans
  • 1 TB cloud storage on high-tier plans
  • 61 countries with servers
  • 5,500-plus servers
  • Password manager not on standard plan
  • Data breach scanner not on standard plan
  • Pricey dedicated IP

When comparing CyberGhost vs. NordVPN, it’s important to look at more than pricing because at first glance they seem similar in cost. CyberGhost ($56.94 USD ($77.01 CAD) for the first two years plus two months and then $56.94 USD ($77.01 CAD) per year after that) is slightly more affordable for an annual plan than NordVPN ($59.88 USD ($80.98 CAD)), but you have to consider the add-ons that will make it a complete package. CyberGhost gives you data breach alerts, but charges for antivirus software. Whereas NordVPN gives all plans antivirus software, data breach alerts are only on higher-priced plans.

Be sure to consider other costs too, such as dedicated IPs: CyberGhost’s is only $60 USD ($81.14 CAD) per year (or $30 USD ($40.57 CAD) per year for the first two years when choosing the introductory offer) while NordVPN is $70.68 USD ($95.58 CAD) annually. CyberGhost gives you more server location options and more servers overall. You’ll also get seven devices max on one account with CyberGhost vs. NordVPN’s six devices max. Both were ranked among our top picks for the best mobile VPNs.

Not all small businesses need business-specific VPN services—you may be able to use a VPN intended for individuals. A standard VPN allows you to connect to an encrypted “tunnel” in which your data flows back and forth, so your IDs and passwords and other information can’t be read by anyone spying.

If you use a personal VPN for business purposes, your employees likely use their own devices and will have to enable the VPN themselves. A business VPN makes it possible for you to manage your employees’ devices, so you’re sure all data remains protected.

While a VPN can protect active data transfers, it cannot keep you safe from phishing attempts or downloads of malware. Antivirus software used in conjunction with a VPN is multipronged protection, so even if you click on an untrustworthy link, you should be safe. You can scan downloaded files before opening them and have a better chance of avoiding the installation of key loggers or other malicious software.

Bottom Line

Forbes Advisor Canada broke down the pros and cons of CyberGhost vs. NordVPN and despite the added features NordVPN offers, CyberGhost simply offers more for less for a personal VPN. Plus, the add-ons CyberGhost offers are affordable and you can pick only what you want. NordVPN might be a better choice if you’re looking for a business VPN, but you’ll have to contact the company for a quote.

Canadian specific editing (and research) conducted by Anna Rey.

Is CyberGhost the best VPN?

There is no definitive answer to this question because it depends on how you define “best.” Forbes Advisor considers CyberGhost one of the best VPN services around, but Private Internet Access topped our list for its affordability and the high number of devices you can connect.

Is NordVPN better than ExpressVPN?

In our comparison of NordVPN vs. ExpressVPN , we determined that NordVPN is a better choice. NordVPN is more affordable and it offers a dedicated IP option. ExpressVPN doesn’t offer a dedicated IP at all and it’s one of the priciest personal VPNs available.

How much is NordVPN a year?

NordVPN’s Standard plan costs $59.88 USD ($80.98 CAD) per year. If you want added features, the Plus annual plan costs $119.76 USD ($161.95 CAD), the Complete plan costs $143.76 USD ($194.41 CAD). All pricing is for the first year only, and you can get a deeper discount for each plan if you opt for a two-year contract.

How do I connect to a VPN?

The process for connecting to a VPN varies, depending on your device and operating system. Generally, you need to download the VPN’s app or software, enter your username and password and select a server. For more detailed instructions, check out the VPN’s website or contact customer service.

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Amy Nichol Smith has more than 20 years experience as a journalist and editor, writing on a range of topics, including tech products and services, the gaming industry, and small business. She has been featured in Tom's Guide, L.A. Times, Business.com, Reader's Digest, and Investopedia. Her favorite tech product is a tie between her Roomba and gaming PC.

Cassie is a deputy editor, collaborating with teams around the world while living in the beautiful hills of Kentucky. She is passionate about economic development and is on the board of two non-profit organizations seeking to revitalize her former railroad town. Prior to joining the team at Forbes Advisor, Cassie was a Content Operations Manager and Copywriting Manager at Fit Small Business.


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